Industry Focused BPO
For 25+ years, Sutherland Global Services has built and managed business process outsourcing (BPO) engagements for Fortune 1000 companies across multiple industries and around the world. Over the last two decades, Sutherland has consistently entered new markets and segments by adapting our proven methodology and industry expertise for managing business life cycle management and global call centers.
By hiring the best possible individuals from an industry, we build a knowledge base that enables us to understand the uniqueness in a particular industry. Combining this subject matter domain expertise with our understanding of integrated BPO has allowed us to bring to market solutions that look and feel familiar - but deliver better performance and results.