Gaming & Apps
Creating exceptional customer experience strategies for gaming and application companies.
It Pays to Play
Taking the Experience to the Next Level
Our customer-centric process transformation services help organizations increase lifetime value and brand loyalty. We accelerate your growth by building integrated cloud-based solutions that leverage intelligent automation, process engineering and applied AI. With these processes in place, we can help you optimize customer retention and uncover new business insights that drive growth.
Key Benefits
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Increase user engagement and retention through personalized, omnichannel customer experiences.
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Design games/apps based on user experience and journey mapping.
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Improve testing to ensure bug-free products.
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Drive cost-effective, scalable multilingual global user community support and engagement.
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Reduce fraud with comprehensive payments management.
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Reimagine self-service solutions including avatars, chatbots, and dynamic IVRs.
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Sutherland helps companies better understand gamer needs to develop next-generation games by providing deep design thinking and journey mapping. We can also shorten game development and launch time with automated testing services.
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Our analytics services help identify and understand the specific features that lead to increased subscriptions. The ability to target high-propensity gamers and app users helps generate incremental revenues using predictive models.
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We help organizations take control of their content. From social media platforms to community support and reviews management, we tailor our services to meet individual client needs.
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Our IT Services leverage decades of business process knowledge in digital technologies to enable best-in-class customer experiences. Partnering with us gives you direct access to our deep industry expertise, innovative digital technology solutions, and flexible engagement models. By simplifying processes, we help you stay agile, so you can serve your customers better and faster.
Digital Transformation Services
Products and Platforms