Sutherland Global Services’ long and successful history in business process outsourcing (BPO) makes Sutherland Government Solutions (SGS) an ideal partner for public sector organizations looking to enhance constituent experience and make smart, strategic investments.
With SGS handling business processes, government clients can focus on their missions and their constituents. SGS offers integrated BPO, using technology-enabled services to merge front- and back-office business functions. The result is a less costly, more efficient and citizen-centric operation.
- We deploy rapidly, either on-site at the client’s government facility or off-site at a secure facility.
- We offer multi-channel constituent relations via phone, email, online chat, and self-service.
- We provide a single point of contact for constituent relations, employee information and services.
- We employee well-trained professionals with highly specialized skills who incorporate rigorous controls and security standards into every BPO engagement.
SGS's BPO Services for Public Sector Clients
- Constituent Relations – Contact Center
- Finance and Mortgage
- Human Capital/Resources
- Sutherland BPO services yield long-term value and improved customer satisfaction - Since 1986, Sutherland has provided business process outsourcing (BPO) services for clients across multiple ...
- Sutherland Government Services Overview - Measurable Performance. Delivered.
- Sutherland Constituent Care Services - A Government Services Capability Brief
- Sutherland Government Finance and Accounting Services - A Government Services Capability Brief
- Sutherland Government Mortgage Processing Services - A Government Services Capability Brief
- Sutherland Government Loan Services - A Government Services Capability Brief
- Health and Human Services - A Government Services Capability Brief
Commitment to Diversity
Sutherland has officially been recognized as a regional minority business enterprise in good standing with the Upstate New York Regional Minority Purchasing Council, Inc.
Sutherland Government Group
11921 Freedom Drive
Reston, VA 20190