Leading Insurer Transforms CX With Sutherland

As the insurance sector journeys further down the path to digitization, the importance of a digital-first ecosystem for life and annuities cannot be ignored. Find out why.

Insights gleaned from user behaviors can help insurers streamline processes, enhance customer experiences, reduce risk, and drive innovation. Find out how.

The traditional model of insurance is being reshaped forever. However, its transformation will not be straightforward. Discover the hurdles insurers must overcome to thrive in the face of disruption.

Discover the technological, customer, and industry changes driving claims transformation for the life and annuities sector.

From embracing innovation to leveraging digital platforms, the insurance sector is trying to shake off its traditional image, undergoing a transformation to attract new and high-quality talent.

Our report, in partnership with HFS, uncovers the state of insurance CX. Highlighting insights from 400 industry leaders, learn about insurers' common mistakes and concerns and the way forward.

Register for our upcoming webinar to discover how modern TPAs can support rapid product development and digital customer experience.

Hear from Hiscox USA CEO Kevin Kerridge on how partnering with Sutherland propelled this small commercial insurer to the top spot in the U.S.

This podcast series explores the latest insurance trends and challenges by interviewing industry thought leaders.

Sutherland TPA-Edge goes beyond traditional TPAs, delivering end-to-end efficiencies, conversions, and cost savings with best-in-class partnerships and unbeatable industry expertise.

In the era where superior service is pivotal for client retention, the auto insurance sector stands on the verge of a profound transformation towards innovative customer experiences, emphasizing the need for tech-driven solutions.

A leading insurance broker cut costs and time to market while improving compliance by automating and streamlining its testing function with Sutherland’s CloudTestr.

In a decade-long partnership, Sutherland helped this insurer and reinsurer establish underwriting centers of excellence, cutting submission clearance turnaround by half, and shortening handle times by 20%.

This reinsurer improves turnaround times and speed to market with underwriting support and real-time analytics from Sutherland.

Discover how an insurance agency enhanced their ability to pre-qualify leads with Sutherland.

Learn how a prominent P&C player gained end-to-end automation with Sutherland CATS

How an insurance provider boosted their growth and customer experience by leveraging multiple Sutherland’s advanced solutions.

AI-driven insurance company partners with Sutherland to jump-start digital-first customer experience in a hugely competitive market segment.

Sutherland's scalable, customer-first approach helped leading insurer drive year-on-year sales improvement.

Discover how America’s most recognized brand in supplemental insurance supercharged cross-sells to 1.6 products per member with Sutherland.

Discover how this insurer increased the profitability and growth of small accounts book of business by driving operational efficiency

Learn how Sutherland digitally transformed the classic vehicle insurer’s operating model, helping achieve greater alignment with customers in a niche market.

Learn how a major U.S. Property and Casualty insurer redefined their market-leading position through digital-powered efficiency.

Learn how a leading commercial specialty Property and Casualty (P&C) Insurer implemented a new digital business services model and drove end-to-end operations digitization.

Sutherland partnered with a Life & Annuities insurer to digitally transform policyholder services over a 15-year growth journey marked by multiple acquisitions

Learn how a hyper growth small commercial insurer was able to scale, through a unique operating model solution and a set of digital accelerators, reducing the cost to serve and uplifting customer experience.

Leveraging our 3A Blueprint (Analyze, Automate, Augment), we carefully crafted a near-shore solution anchored by empathy, transparency, and customer satisfaction – while increasing productivity and shrinking expenses.

Drive Intelligence and Speed through Sutherland Connected Underwriting - An automated, AI driven Underwriting Solution for Commercial Insurance

Hyperautomation can be used in a variety of ways in the insurance industry, now and in the future. Learn about hyperautomation can help transform the insurance sector.

How insurers are embracing digitization in underwriting.

How the new Ushur and Sutherland partnership powers cutting-edge digital transformation strategies to improve customer experience

The typical insurance company operational landscape is fraught with manual processes that can be eliminated, as efficiencies are gained, with intelligent automaton and AI.

The insurance industry is burdened by mostly manual processes that hamper business success. Robotic Process Automation (RPA) can minimize the manual, maximize the profitable.

Accelerate your direct-to-consumer growth with Sutherland Insurance Direct