Whitepaper | Mortgage Services

How to Leverage Journey Mapping to Increase Customer Retention and to Grow your Lending Business

Learn how a top 10 HMDA lender leveraged Sutherland Labs to connect with their borrowers through journey mapping, resulting in increased understanding and customer acquisition.

SEPTEMBER 01, 2020

Over the last several years, consumer expectations for personalized products and services have skyrocketed. Beyond a simple transaction, consumers are now looking for more of a relationship with the companies they do business with.

Learn how a top 10 HMDA lender leveraged Sutherland Labs to connect with their borrowers through journey mapping, resulting in increased understanding and customer acquisition.

Please fill out this form to download Mortgage Journey Mapping white paper.

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