Sutherland News

Andy Zimmerman to speak at Nasscom's India Leadership Forum 2018

ROCHESTER, NY – January 23, 2018 – In today’s market, disruption is a driving force of change behind how companies operate, how they compete, and ultimately, how they boost their bottom line. Disruption needs to encompass 3 main things in order for it to be successful.

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Three Key Plays in Modern Mortgage Servicing

January 29, 2018 – Challenges of the mortgage servicing landscape continue to evolve into a borrower-focused experience. While borrowers have always been at the center of loan servicing, it is critical to ensure you’re doing everything you can to retain your customers.

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Sutherland Becomes Managed Service Provider to Bring Process Transformation and Enhanced Customer Experiences to the Google Cloud Platform

ROCHESTER, NY – January 23, 2018 – Sutherland is bringing their human-centric, end-to-end process transformation expertise to Google Cloud Platform (GCP) customers as a partner in the Managed Service Provider (MSP) ecosystem for GCP

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Verego Awards Sutherland with Corporate Social Responsibility Certification in Multiple Locations Around the World

ROCHESTER, NY – January 23, 2018 – Sutherland, a leading global process transformation company, has once again received the prestigious Verego Corporate Social Responsibility (CSR) certification in multiple locations around the world.

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Top 10 Banking Technology Solutions Providers - 2017

To enhance their customers' experience further and to remain at the front of the field, banks are beginning to look at other industry successes and are using big data and customer analytics to retain their customers.

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Three Tips For Overcoming Barriers When Embracing Digital

December 27, 2017 — Digital transformation continues to trend as the most prevalent topic facing IT executives across the globe. Why? Because it’s no longer enough for businesses to claim they have "innovative” or “creative” digital solutions in place. Today, customers expect seamless digital experiences that keep pace with their needs. Consumers crave speed and convenience, and it’s vital that IT teams lead the charge to understand, based on their unique business, what customers desire and how their journeys can be improved.

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Three Simple And Effective Ways To Stay Ahead Of Cybersecurity Challenges

December 5, 2017 — Target, Sony, VeriSign, Home Depot, Anthem, JP Morgan Chase, eBay, Yahoo and Equifax are all reputable brands that have endured security breaches impacting millions of customers around the world. As all the companies mentioned had cybersecurity in place at the time of breach, now is the time for all organizations to strengthen their strategies to mitigate risk.

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Journey Mapping Improves the Mortgage Customer Experience

November 28, 2017 — Design thinking is enabling mortgage lenders and servicers an opportunity to revolutionize the mortgage customer experience. Companies around the globe are leveraging design thinking to stay relevant and meet expectations of today’s consumers.

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Sutherland and Guardian Group to Present on How to Embrace Automation Strategically at Upcoming Digital Convergence Conference

ROCHESTER, NY – Sept. 21, 2017 – Companies look to digital transformation to ensure they meet their customers’ needs, keep ahead of the competitive curve and embrace new technologies such as analytics, artificial intelligence (AI) and machine learning applications. However, before embarking on such transformation journeys, companies need a strategic, digital framework in place – an often overlooked requirement.

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Sutherland Receives Prestigious Verego Corporate Social Responsibility Certification

ROCHESTER, NY – September 5, 2017 – Sutherland, a leading global process transformation company, has received the prestigious Verego Corporate Social Responsibility (CSR) certification in multiple locations around the world.

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Sutherland Set to Explore How Companies Blend Innovation and Operational Excellence at Digital Convergence Conference

ROCHESTER, N.Y. – September 5, 2017 – Andy Zimmerman, president of Sutherland Digital and Paul Traboulay, Group COO of the Guardian Group, will address the Digital Convergence Conference next month with a panel discussion highlighting ‘the art of blending innovation and operational excellence.’ 

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Sutherland Healthcare announces hiring of digital thought leader Dr. Shailja Dixit

Clifton, New Jersey – August 2, 2017 – Sutherland Healthcare announced the hiring of Shailja Dixit, M.D., M.S., M.P.H., who will serve as chief medical officer and global head of digital innovation. A trained physician with 20 years’ experience pioneering in the healthcare industry, Dr. Dixit is a proven innovator whose focus on strategy, product development and research will further Sutherland’s ability to drive process transformations for Sutherland clients in healthcare and related markets.

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Life Annuity Specialist – Insurer's 'Big Data' Strategy Embraces Process Transformation

July 21, 2017 — Caribbean life insurer Guardian Group has entered into agreement with Sutherland Global Services, a data engineering and artificial intelligence company, to monetize data and improve processes.

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Guardian Group Engages Sutherland For Machine Learning-Powered Analytics

July 10, 2017 — Sutherland, a process transformation company that helps businesses rethink and rebuild processes for the digital age, has signed an enterprise-wide analytics agreement with Guardian Group to offer Sutherland’s Big Data analytics, artificial intelligence (AI) and machine learning applications on its Nuevora Cloud Analytics Platform.

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Guardian Group Has Embraced Automation on Its Quest to Expand Beyond the Caribbean

May 31, 2017 — Guardian Group has set out on a path of automation. As a leading insurance company in the Caribbean, the financial firm sees this strategic shift as essential to improving its current services and setting the stage for ongoing expansion.

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Key Challenges For Monetizing Big Data-Powered AI - Managing Complexity

May 15, 2017 — Tackling the complexity of data science, machine learning, and AI requires a strategic combination of the mind and the machine.

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Protect, Serve and Grow: Retailers Transform Processes with Science and Art

May 12, 2017 — To deliver great customer experiences, retailers must combine complex data and analytics with design thinking.

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Sutherland Global Services Offering Chat Bots

May 10, 2017 — Sutherland provides customers intelligent retail solutions

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NelsonHall Hails Sutherland as No. 2 Service Provider to the Telecom Sector

May 6, 2017 — NelsonHall ranks Sutherland No. 2 service provider to telecom sector against 16 competitors, noting our growing global footprint and client successes as we lead digital transformation through AI, machine learning and big data.

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Key Challenges For Monetizing Big Data-Powered AI: An Overview

May 1, 2017 — Cognitive analytics and AI are the keys to unlocking the value from Big Data.

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Sutherland Named a Leader in Gartner’s 2017 Magic Quadrant for Third Time

March 26, 2017 — As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age. We combine the speed and insight of design thinking with the scale and accuracy of data analytics. We delight customers by helping them rethink how they do business.

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Sutherland Digital Advances Capabilities Under Direction of Newly Appointed President Andy Zimmerman

Nov 14, 2016 — Sutherland Digital advances capabilities under direction of newly appointed President Andy Zimmerman. The move comes after recent acquisition of Big Data Analytics firm Nuevora.

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Sutherland & Nuevora Join Forces to Provide Unique Data Analytics Capabilities

Oct 21, 2016 — Sutherland Global Services has acquired Nuevora, a top 10 big data analytics firm. The move advances Sutherland’s big data capabilities and strengthens its Digital Practice Division to further address the fundamental challenge companies’ face in trying to translate massive amounts of customer data into immediately useful action.

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