September 5, 2017 – Andy Zimmerman, president of Sutherland Digital and Paul Traboulay, Group COO of the Guardian Group, will address the Digital Convergence Conference next month with a panel discussion highlighting ‘the art of blending innovation and operational excellence.’ On Sept. 27, Zimmerman and Traboulay will explore how companies drive change, achieve functional transformations, system modernization, inculcate more data driven decision making and meet ROI goals, while making the process seamless to the policyholder.
The Outsourcing Institute.
Digital Convergence Conference: Enterprise Transformation through IT, BPO and Digital.
8:00 a.m. to 7:00 p.m. on Wednesday, Sept. 27, 2017
PwC, 300 Madison Avenue, New York, NY 10017
The Digital Convergence Conference is designed to help clients make the transition to the “uberization” of the enterprise and provide insight into the new ways work is getting done, examining the impact of digital technologies, exploring go-to-market strategies, digital revenue models, new methods of handling governance, risk and compliance, customer experience management and combining front, middle and back-office/internal operations through IT as a service, business process as a service, crowdsourcing, automation & cognitive, IoT, analytics, cloud and platform-fueled technologies.
Zimmerman, the former President of Frog Design, took over leadership of Sutherland Digital in November 2016. Zimmerman’s team has a human-centric design approach that includes design labs in London and San Francisco along with big data analytics and delivery platform services. This approach ensures Sutherland’s customers can continue to grow their greatest assets – their customer relationships.
According to the Outsourcing Institute, the Digital Convergence Conference is the place for senior buy-side executives, influencers, business and thought leaders to come together to learn, connect & pave the way for true digital transformation within their organizations and conference attendees will hear from industry experts, get first-hand information about the latest case studies, participate in roundtables, and benefit from powerful learning and networking opportunities centered around digital convergence.
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the rigor and precision of process expertise. Sutherland has been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.