{"id":22149,"date":"2023-12-07T14:32:19","date_gmt":"2023-12-07T14:32:19","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?page_id=22149"},"modified":"2024-09-05T04:36:21","modified_gmt":"2024-09-05T12:36:21","slug":"cx-engineering","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/ar\/services\/digital-cx\/cx-engineering","title":{"rendered":"CX Engineering"},"content":{"rendered":"\n<div class=\"wp-block-sutherland-home-media-banner home-media-banner  home-media-banner-animation textAlign-left\"><style>@media only screen and (min-width: 1140px) {header.sutherland-header .sutherland-menu ul.menu>li>a{color: #fff;};}}<\/style><div class=\"home-media-banner__background-image\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Experience-Engineering-and-Automation-Service-1920x550-1.jpg);background-color:#26235D\"><div class=\"home-media-banner__overlay\" style=\"background-color:#000;opacity:0.2\"><\/div><\/div><div class=\"home-media-banner__content-section\" style=\"text-align:left\"><button id=\"playButton\">Play Video<\/button><div class=\"home-media-banner__content-inner\"><p style=\"color:#FFFFFF\" class=\"subtitle\">CX ENGINEERING<\/p><h1 style=\"color:#FFF\"><span class=\"title-text second\"><strong>Deliver Exceptionally Engineered Experiences Every Time<\/strong><\/span><\/h1><\/div><\/div><div class=\"hero-donw-arrow\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/sutherland\/assets\/src\/images\/hero-down-arrow.svg\" width=\"31\" height=\"19\" role=\"button\" alt=\"Down Scroll\" title=\"Down Scroll\"\/><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-intro-block intro-block-sections\"><div class=\"intro-block-left\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><h2 style=\"color:#2C3546\">Enable Intuitive Engagement<\/h2><\/div><div class=\"intro-block-right\">\n<p>Our CX engineering practice delivers agile digital solutions that align with your business goals. We adopt a design thinking approach, leveraging in-house user experience (UX) design labs and build applications with cutting-edge digital technologies to enable seamless omni-channel engagement.<\/p>\n\n\n\n<p>As a customer-first digital transformation organization, we understand customer data and expectations across industries. Our insights and knowledge provide end-to-end digital transformation solutions that add real business value.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-b2bfb502-b0e4-440b-b7c0-e2fd78b8476a\" style=\"text-align:left\"><a href=\"\/contact-us\" class=\"btn-main btn-secondary\" target=\"_self\" rel=\"noopener\">Contact Us<\/a><\/div>\n<\/div><\/div>\n\n\n\t\t\t<div id=\"casestudy-slider-1\" class=\"wp-block-sutherland-casestudy-slider case-study-slider show-heading overlap-prev-block\">\n\t\t\t\t<style>\n\t\t\t\t\t#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t<\/style>\n\t\t\t\t<div class=\"casestudy-slider show-arrows show-dots\">\n\t\t\t\t\t<div class=\"casestudy-slider__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__title-section\" style=\"background-color: #FFFFFF\">\n\t\t\t\t\t\t\t\t<h2 style=\"color: #272F3D\">Case Studies<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"transformation-stories-slider__arrows\">\n\t\t\t\t\t\t\t<div class=\"casestudy-slider__arrows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"prevarrow transformation-stories-previous\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M8.28315 12.5242L8.28317 12.5242C9.07228 11.7188 9.07228 10.4099 8.28317 9.60455L6.16673 7.44446C5.79008 7.06005 5.79009 6.43995 6.16673 6.05554L8.24909 3.93023C9.03883 3.12421 9.07333 1.8157 8.31298 1.00696C7.91578 0.584481 7.38938 0.375 6.86352 0.375C6.35066 0.375 5.83739 0.574296 5.44397 0.975831C5.44397 0.975832 5.44397 0.975833 5.44397 0.975834L1.21684 5.29024L1.21683 5.29024C0.427722 6.09562 0.427722 7.40448 1.21683 8.20986L5.44395 12.5242C6.229 13.3253 7.49834 13.3253 8.28315 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tPrevious\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t<button class=\"nextarrow transformation-stories-next\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M1.34185 12.5242L1.34183 12.5242C0.552723 11.7188 0.552723 10.4099 1.34183 9.60455L3.45827 7.44446C3.83492 7.06005 3.83491 6.43995 3.45827 6.05554L1.37591 3.93023C0.586175 3.12421 0.551672 1.8157 1.31202 1.00696C1.70922 0.584481 2.23562 0.375 2.76148 0.375C3.27434 0.375 3.78761 0.574296 4.18103 0.975831C4.18103 0.975832 4.18103 0.975833 4.18103 0.975834L8.40816 5.29024L8.40817 5.29024C9.19728 6.09562 9.19728 7.40448 8.40817 8.20986L4.18105 12.5242C3.396 13.3253 2.12666 13.3253 1.34185 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"casestudy-slider__slide-main slick-init-loader\" \n\t\t\t\t\t\t\tdata-slide-autoplay=\"true\"\n\t\t\t\t\t\t\tdata-slide-arrows=\"true\"\n\t\t\t\t\t\t\tdata-slide-dots=\"true\"\n\t\t\t\t\t\t\tdata-slide-desktop=\"3\"\n\t\t\t\t\t\t\tdata-slide-tablet=\"2\"\n\t\t\t\t\t\t\tdata-slide-mobile=\"1\"\n\t\t\t\t\t\t\tstyle=\"background-color: #FFFFFF\"\n\t\t\t\t\t\t\trole=\"list\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0644\u0632 \u0641\u0648\u0631\u0633 Salesforce. \"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/finance-automation\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"806\" height=\"636\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Finance-Corporation-Boosts-Sales.jpg?w=806\" class=\"attachment-1032 size-1032\" alt=\"\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a...\" title=\"\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a...\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Finance-Corporation-Boosts-Sales.jpg 806w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Finance-Corporation-Boosts-Sales.jpg?resize=300,237 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Finance-Corporation-Boosts-Sales.jpg?resize=768,606 768w\" sizes=\"auto, (max-width: 806px) 100vw, 806px\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/finance-automation\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0644\u0632 \u0641\u0648\u0631\u0633 Salesforce. <\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/finance-automation\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0644\u0632 \u0641\u0648\u0631\u0633 Salesforce.  \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/finance-automation\" aria-label=\"\u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a...\">Read More<span class=\"screen-reader-text\">Read More &#8211; \u062a\u062d\u0642\u064a\u0642 \u0646\u0645\u0648 \u0645\u0628\u064a\u0639\u0627\u062a \u0628\u0646\u0633\u0628\u0629 30% \u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0627\u0644\u064a\u0629 \u063a\u064a\u0631 \u0631\u0628\u062d\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0644\u0632 \u0641\u0648\u0631\u0633 Salesforce. <\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/streaming-platform-boosts-customer-service-scores-with-smartleap-helptree-sutherland\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"875\" height=\"637\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/shutterstock_1737576413.jpg?w=875\" class=\"attachment-1032 size-1032\" alt=\"14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform\" title=\"14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/shutterstock_1737576413.jpg 875w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/shutterstock_1737576413.jpg?resize=300,218 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/shutterstock_1737576413.jpg?resize=768,559 768w\" sizes=\"auto, (max-width: 875px) 100vw, 875px\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/streaming-platform-boosts-customer-service-scores-with-smartleap-helptree-sutherland\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/streaming-platform-boosts-customer-service-scores-with-smartleap-helptree-sutherland\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/streaming-platform-boosts-customer-service-scores-with-smartleap-helptree-sutherland\" aria-label=\"14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform\">Read More<span class=\"screen-reader-text\">Read More &#8211; 14% Uplift in Customer Delight: Transforming CX for a Leading Streaming Platform<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-sutherland-accordion accordion-sections accordion-layout-1\"><div class=\"accordion-head-sections\" style=\"background-image:linear-gradient(140deg, rgb(29, 29, 71) 0%, rgb(33, 33, 82) 63%, rgb(172, 21, 76) 100%)\"><div class=\"accordion-cta-body\"><div class=\"accordion-cta-content\"><div class=\"accordion-cta-text\"><h2 style=\"color:#ffffff\">Our Solutions<\/h2><p style=\"color:#ffffff\">Create exceptional digital experiences through customer-centric design, cutting-edge technologies, and agile methodologies.<\/p><\/div><div class=\"accordion-cta-button\"><\/div><\/div><\/div><\/div><div class=\"accordion-inners\">\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Next-Gen Cloud Contact Center Platforms<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Meet your customer expectations for personalized and omni-channel CX. We have 100+ in-house platforms, products, and accelerators combined with thousands of technology consultants.<\/p>\n\n\n\n<p><strong>Inhouse and Partner Platforms:<\/strong><\/p>\n\n\n\n<div id=\"list-85a11416-1162-48c8-b468-4615f9d00309\" class=\"wp-block-sutherland-list-block list\"><h5><\/h5><ul class=\"listul\"><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-connect\">Sutherland Connect<strong>\u00ae<\/strong><\/a><\/span><\/li><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-cx360\">Sutherland CX360\u00ae<\/a><\/span><\/li><li><span class=\"list--item\">Engage<\/span><\/li><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-extract\">Extract<\/a><\/span><\/li><li><span class=\"list--item\">Ushur<\/span><\/li><li><span class=\"list--item\">LivePerson<\/span><\/li><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/enterprise-packaged-applications\/servicenow\">ServiceNow<\/a><\/span><\/li><li><span class=\"list--item\">Qualtrics<\/span><\/li><li><span class=\"list--item\">Google CCAI<\/span><\/li><li><span class=\"list--item\">VoiceGain<\/span><\/li><li><span class=\"list--item\">Zendesk<\/span><\/li><li><span class=\"list--item\">Amazon Connect \/ Amazon Connect Agent Workspace<\/span><\/li><\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">CRM Services<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Maximize your investments and improve time to market with a team that specializes in implementing and optimizing CRM platforms. We\u2019re a top Outsourced Services Partner and Implementation Partner to leading CRM Platforms:<\/p>\n\n\n\n<div id=\"list-4b457e62-76f6-4e31-9301-68184081e772\" class=\"wp-block-sutherland-list-block list\"><h5><\/h5><ul class=\"listul\"><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-cx\/cx-engineering\/enterprise-cloud-application-solutions-with-salesforce\">Salesforce<\/a><\/span><\/li><li><span class=\"list--item\">Microsoft Dynamics<\/span><\/li><li><span class=\"list--item\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-cx\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk\">Zendesk<\/a>: Sutherland is honored to be recognized as \u2018<a href=\"https:\/\/www.sutherlandglobal.com\/about-us\/latest-news\/2024\/sutherland-awarded-2023-zendesk-partner-award\">Zendesk\u2019s GTM Partner of the Year<\/a>\u00a0in North America.\u2019 This recognition reaffirms our position as a trusted partner in the industry and strengthens our dedication to expanding our capabilities to serve our clients better.\u00a0<\/span><\/li><li><span class=\"list--item\">Zoho<\/span><\/li><\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Enterprise Application Integration<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Stay agile with our methodologies that enable digital transformation with a real-time view of data. Join up your enterprise applications through an API-led approach to integration with our platform integration offering. We can help you with product and service strategy and evaluation, end-to-end implementation, support, and more.<\/p>\n\n\n\n<p><strong>Technologies:<\/strong><\/p>\n\n\n\n<div id=\"list-f0a54580-b933-4a6b-a1fc-7b61177439e9\" class=\"wp-block-sutherland-list-block list\"><h5><\/h5><ul class=\"listul\"><li><span class=\"list--item\">MuleSoft<\/span><\/li><li><span class=\"list--item\">Apigee<\/span><\/li><li><span class=\"list--item\">Oracle Integration Cloud<\/span><\/li><li><span class=\"list--item\">Dell Boomi<\/span><\/li><li><span class=\"list--item\">WSO2<\/span><\/li><li><span class=\"list--item\">AWS API Gateway<\/span><\/li><li><span class=\"list--item\">TIBCO<\/span><\/li><\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Web and Mobile<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Deliver a consistent and frictionless customer experience across all interaction channels, including web, mobile, social, kiosks, contact center, and stores. Unlock a unified view of your customers using cloud-based data warehousing technology, market-leading API management, and integration platforms.<\/p>\n\n\n\n<div id=\"list-b1cb60bc-f01d-4228-9f68-a769509b8e25\" class=\"wp-block-sutherland-list-block list\"><h5><\/h5><ul class=\"listul\"><li><span class=\"list--item\"><strong>Web Front-End:<\/strong> HTML, CSS, JS, React, Angular, Next.js, Vue.js\u00a0<\/span><\/li><li><span class=\"list--item\"><strong>Web Back-End:<\/strong> .Net, Java, Python, Node.js\u00a0<\/span><\/li><li><span class=\"list--item\"><strong>DXP\/CMS Platforms: <\/strong>Adobe AEM, Sitecore, Drupal, WordPress, Contentful\u00a0<\/span><\/li><li><span class=\"list--item\"><strong>Experience Design:<\/strong> Responsive, Intuitive Experience Navigation<\/span><\/li><\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Low-Code\/No-Code Platforms<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Introduce technology-agnostic and easy-to-learn platforms so that your users can access them without having to rely on specialized software developers. Harness visual programming principles to accelerate your build and deployment time, let our experienced low-code\/no-code teams provide customer-facing and enterprise application services to supercharge your development cycle.<\/p>\n\n\n\n<p><strong>Technologies:<\/strong><\/p>\n\n\n\n<div id=\"list-0b3fe0da-ef85-4573-8992-e2d082d572ea\" class=\"wp-block-sutherland-list-block list\"><h5><\/h5><ul class=\"listul\"><li><span class=\"list--item\">MS Power Apps<\/span><\/li><li><span class=\"list--item\">TeamViewer Frontline<\/span><\/li><li><span class=\"list--item\">Out Systems<\/span><\/li><li><span class=\"list--item\">Appian<\/span><\/li><li><span class=\"list--item\">Mendix<\/span><\/li><\/ul><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-column-image-text\"><div class=\"our-differentiators-colums\"><div class=\"our-differentiators-colum left\" style=\"background:linear-gradient(121deg, rgba(224, 141, 57, 0.36) 0%, rgba(255, 255, 255, 0.36) 31%, rgba(255, 255, 255, 0.36) 64%, rgba(224, 141, 57, 0.36) 100%)\"><h2 style=\"color:#2C3546;text-align:left\">Why Sutherland<\/h2><div class=\"our-differentiators-img\"><\/div><\/div><div class=\"our-differentiators-colum right\" style=\"text-align:left\"><div class=\"inner-mid-col-text-section\"><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\">Trusted Partner and Breadth of Experience<\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\"><strong>38 years <\/strong>of<strong> <\/strong>driving CX transformation globally. We are trusted partners for over <strong>300 clients<\/strong> across <strong>ten industries<\/strong>. <strong>5000+ digital engineering experts<\/strong> across the globe.\u00a0<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\">Innovative Solutions<\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">With 363 unique inventions under several patents,<strong> <\/strong>leverage market-leading innovation through <strong>100+ products, platforms, and accelerators <\/strong>to drive CX outcomes.\u00a0<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\">Industry-Leading Capabilities<\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">We bring together business process excellence, digital engineering, and our advanced products and platforms to drive CX transformation.\u00a0<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\">Human-Centric<\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">We specialize in creating human-focused digital experiences, backed by Sutherland Labs\u2019 research and design thinking expertise. Human-centricity is in everything we do \u2013 for our clients and for us.\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-featured-cta bg-layout-1 cta\" id=\"cta-25f74cb1-89ad-4fe9-a4c2-60cbbc3b925a\"><div class=\"container-wrap\"><div class=\"cta__body\"><div class=\"cta__content\"><div class=\"cta__text\" style=\"text-align:left\"><h4 style=\"color:#FFFFFF\" class=\"subheading\">Accelerate Your Digital Transformation Journey With Our Digital Engineering Services<\/h4><\/div><div class=\"cta__button\"><p class=\"btn-main btn-secondary\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-engineering\">Learn More<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"insight_slider-1\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div 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\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-row-3 insight-slider__slide-main slick-init-loader\" data-slide-autoplay=\"true\" data-slide-arrows=\"true\" data-slide-dots=\"true\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"426\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Top-Insights-for-Maximizing-Value.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Unlock the Potential of Omnichannel: Top Insights for Maximizing Value\" title=\"Unlock the Potential of Omnichannel: Top Insights for Maximizing Value\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Top-Insights-for-Maximizing-Value.jpg 806w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Top-Insights-for-Maximizing-Value.jpg?resize=300,237 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/Top-Insights-for-Maximizing-Value.jpg?resize=768,606 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/top-insights-for-maximizing-value\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Unlock the Potential of Omnichannel: Top Insights for Maximizing Value<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">\u0645\u062f\u0648\u0646\u0629<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/top-insights-for-maximizing-value\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tUnlock the Potential of Omnichannel: Top Insights for Maximizing Value \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/top-insights-for-maximizing-value\" aria-label=\"Unlock the Potential of Omnichannel: Top Insights for Maximizing Value\">Read More<span class=\"screen-reader-text\">Read More &#8211; Unlock the Potential of Omnichannel: Top Insights for Maximizing Value<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"364\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/2023\/09\/whitepaper_background.jpeg?w=540\" class=\"attachment-540x size-540x\" alt=\"Build Better Automation With Behavioral Human Insights\" title=\"Build Better Automation With Behavioral Human Insights\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/2023\/09\/whitepaper_background.jpeg 1366w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/2023\/09\/whitepaper_background.jpeg?resize=300,202 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/2023\/09\/whitepaper_background.jpeg?resize=768,518 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/2023\/09\/whitepaper_background.jpeg?resize=1024,691 1024w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/build-better-automation-with-behavioral-human-insights\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Build Better Automation With Behavioral Human Insights<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">\u0648\u0631\u0642\u0629 \u0628\u064a\u0636\u0627\u0621<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/build-better-automation-with-behavioral-human-insights\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tBuild Better Automation With Behavioral Human Insights \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/build-better-automation-with-behavioral-human-insights\" aria-label=\"Build Better Automation With Behavioral Human Insights\">Read More<span class=\"screen-reader-text\">Read More &#8211; Build Better Automation With Behavioral Human Insights<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"304\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"6 Reasons Why Effective Automation Requires Human-Centered Experience Design\" title=\"6 Reasons Why Effective Automation Requires Human-Centered Experience Design\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg 2000w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg?resize=300,169 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg?resize=768,432 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg?resize=1024,576 1024w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/fy22-4845_thumbnail_16-9-2000x1125.jpg?resize=1536,864 1536w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" 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