{"id":2376,"date":"2023-07-20T02:14:21","date_gmt":"2023-07-20T02:14:21","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/industries\/travel-and-hospitality\/cargo-and-logistics-2\/"},"modified":"2024-09-05T04:25:04","modified_gmt":"2024-09-05T12:25:04","slug":"hospitality","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/ar\/industries\/travel-and-hospitality\/hospitality","title":{"rendered":"Hospitality"},"content":{"rendered":"\n<div class=\"wp-block-sutherland-home-media-banner home-media-banner  home-media-banner-animation textAlign-left\"><style type=\"text\/css\">@media only screen and (min-width: 1140px) {header.sutherland-header .sutherland-menu ul.menu>li>a{color: #fff;};}}<\/style><div class=\"home-media-banner__background-image\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Hospitality-1920x550-1.jpg);background-color:#26235D\"><div class=\"home-media-banner__overlay\" style=\"background-color:#000;opacity:0.2\"><\/div><\/div><div class=\"home-media-banner__content-section\" style=\"text-align:left\"><button id=\"playButton\">Play Video<\/button><div class=\"home-media-banner__content-inner\"><p style=\"color:#FFFFFF\" class=\"subtitle\">HOSPITALITY<\/p><h1 style=\"color:#FFF\"><span class=\"title-text second\"><strong>Upgrade Guest Experiences by Leveraging Hyper-Personalised CX and Digital Business Services<\/strong><\/span><\/h1><div class=\"banner-subtext\"><p style=\"color:#FFF\"><\/p><\/div><\/div><\/div><div class=\"hero-donw-arrow\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/sutherland\/assets\/src\/images\/hero-down-arrow.svg\" width=\"31\" height=\"19\" role=\"button\" alt=\"Down Scroll\" title=\"Down Scroll\"\/><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-intro-block intro-block-sections\"><div class=\"intro-block-left\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><h2 style=\"color:#2C3546\">Reimagining Guest Experiences With Hyper-Personalization<\/h2><\/div><div class=\"intro-block-right\">\n<p>The hospitality industry is undergoing a profound digital transformation. Adoption and investments in AI-enabled self-service booking options, mobile apps, virtual concierge services, and IoT-connected devices are reshaping how guests engage with hospitality establishments. Emphasizing hyper-personalization at each stage, companies are striving to seamlessly blend human interaction with technology to revolutionize the guest experience.<\/p>\n\n\n\n<p>Sutherland helps your organization:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Craft a hyper-personalized guest experience and remain at the forefront of digital-delivery with next-generation CX services powered by advanced analytics, automation, and tailored digital solutions.<\/li>\n\n\n\n<li>Drive enhanced guest experience, personalization, cost optimization and scalability with a digital-first approach that combines customer-centric design, data-driven customer insights, digital enablement, and omnichannel capabilities.<\/li>\n\n\n\n<li>Improve the efficiency of your business functions (Finance, Procurement, HR) with a combination of <a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-robility\">Sutherland Robility\u00ae<\/a>, our industry-leading automation platform, and other proprietary platforms to achieve increased sales, optimized costs and higher market share.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-a8585481-5147-4feb-8df2-a99369782b3e\" style=\"text-align:left\"><a href=\"\/contact-us\" class=\"btn-main btn-secondary\" target=\"_self\" rel=\"noopener\">Contact Us<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-why-sutherland why-sutherland-main\" id=\"counter-a4ab588a-730a-43fa-8b0b-020a6fdda140\"><div class=\"why-sutherland-twolayout\"><div class=\"why-sutherland-twolayout__inner-section\"><div class=\"why-sutherland-twolayout__counter-boxes\"><div class=\"why-sutherland-twolayout__counter-box\"><div class=\"why-sutherland-twolayout__counter-content\" style=\"text-align:left\"><div class=\"why-sutherland-twolayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_sign\"><strong>AI-powered<\/strong><\/span><\/div><p class=\"why-sutherland-twolayout__counter-description\" style=\"color:#2C3546\">Chatbots\u00a0are set to become all-pervasive in hotel customer service by 2030<\/p><\/div><\/div><div class=\"why-sutherland-twolayout__counter-box\"><div class=\"why-sutherland-twolayout__counter-content\" style=\"text-align:left\"><div class=\"why-sutherland-twolayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">60<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"why-sutherland-twolayout__counter-description\" style=\"color:#2C3546\">Of hotel bookings will be completed online by 2026<\/p><\/div><\/div><div class=\"why-sutherland-twolayout__counter-box\"><div class=\"why-sutherland-twolayout__counter-content\" style=\"text-align:left\"><div class=\"why-sutherland-twolayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">90<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"why-sutherland-twolayout__counter-description\" style=\"color:#2C3546\">Of guest interactions will happen via hotel\u2019s mobile apps by 2030<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div class=\"wp-block-sutherland-accordion accordion-sections accordion-layout-1\"><div class=\"accordion-head-sections\" style=\"background-image:linear-gradient(140deg, rgb(29, 29, 71) 0%, rgb(33, 33, 82) 63%, rgb(172, 21, 76) 100%)\"><h2 style=\"color:#ffffff\">Our Solutions<\/h2><p style=\"color:#ffffff\">Transforming the hospitality industry to deliver enhanced productivity, efficiency, and customer experience with next-gen digital solutions.<\/p><\/div><div class=\"accordion-inners\">\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">CX \/ UX Services<\/p><div class=\"accordion-content\">\n<p>With a human-centric, analytics-led and digital-first approach, we implement best-in-class experience management services, creating hyperpersonalized and friction less guest experiences.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-037cea29-57b5-46ee-9a8e-83b17f543c26\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-cx\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Content Strategy<\/p><div class=\"accordion-content\">\n<p>Leverage a future-ready content strategy that provides guests with ready access to relevant information in real time.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-f3fb18c1-2970-444a-89d3-b6edb0d3eb49\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-operations\/content-services\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Digital Engineering Services (DES)<\/p><div class=\"accordion-content\">\n<p>We implement your digital strategy around cloud, mobility, and AI for the customer of the future.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-1c7d315e-0d02-451a-a4d6-4d8ef11d089a\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-engineering\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Analytics<\/p><div class=\"accordion-content\">\n<p>Deep-learning, AI\/ML, and advanced solutions that improve CX and provide greater personalization.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-02b64241-60ea-4af5-941e-d83b6f1d4f8c\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/connected-intelligence\/data-and-analytics\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Automation<\/p><div class=\"accordion-content\">\n<p>Harness process automation, voice assistants, and chatbots that help improve efficiency and reduce costs.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-fbb4f415-8d53-42c1-851c-a3613db3d15b\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/intelligent-automation\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-combine-block responsive-padding\"><div class=\"sutherland-combine-main sutherland-combine-layout-style-1\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-accelerate-transformation-with-end-to-end-digital-engineering-solutions\">Accelerate Transformation with End-to-End Digital Engineering Solutions<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns addtional-padding is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-01_284930.png?w=1024\" alt=\"icon\" class=\"wp-image-43997\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-01_284930.png 1250w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-01_284930.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-01_284930.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-01_284930.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-define\">Define<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-strategy-blueprint\">Strategy Blueprint<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Revamp business with profound industry and technological expertise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-02_650ae1.png?w=1024\" alt=\"Icon\" class=\"wp-image-43996\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-02_650ae1.png 1250w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-02_650ae1.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-02_650ae1.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-02_650ae1.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-design\">Design<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-reimagined-experiences\">Reimagined Experiences<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Create superior experiences using a multi-lens world view.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-03_f7a563.png?w=1024\" alt=\"Icon\" class=\"wp-image-43995\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-03_f7a563.png 1250w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-03_f7a563.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-03_f7a563.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-03_f7a563.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-develop\">Develop<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-tailored-solutions\">Tailored Solutions<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Build disruptive custom tech and data platforms to unlock insights.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-04_1a3c6f.png?w=1024\" alt=\"Icon\" class=\"wp-image-43994\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-04_1a3c6f.png 1250w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-04_1a3c6f.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-04_1a3c6f.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-04_1a3c6f.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-deploy\">Deploy<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-market-leading-tech\">Market-Leading Tech<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Swiftly deploy and harness bespoke technology solutions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-05_cb9650.png?w=1024\" alt=\"Icon\" class=\"wp-image-43993\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-05_cb9650.png 1250w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-05_cb9650.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-05_cb9650.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/icon-GREY-05_cb9650.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-drive\">Drive<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-innovation-at-scale\">Innovation at Scale<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Manage and optimize enterprise systems and apps at scale.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-3441ffab-8e80-4878-8af4-1006b1614a2f\" style=\"text-align:left\"><a href=\"\/services\/digital-engineering\" class=\"btn-main btn-red-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-column-image-text\"><div class=\"our-differentiators-colums\" style=\"background:linear-gradient(135deg,rgb(239,237,238) 0%,rgba(245,211,39,0) 100%)\"><div class=\"our-differentiators-colum left\" style=\"background:linear-gradient(121deg, rgba(224, 141, 57, 0.36) 0%, rgba(255, 255, 255, 0.36) 31%, rgba(255, 255, 255, 0.36) 64%, rgba(224, 141, 57, 0.36) 100%)\"><h2 style=\"color:#2C3546;text-align:left\">Unlocking Digital Performance<\/h2><div class=\"our-differentiators-img\"><\/div><\/div><div class=\"our-differentiators-colum right\" style=\"text-align:left\"><div class=\"inner-mid-col-text-section\"><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>Trusted Partner to Global Brands<\/strong><\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">We are trusted transformation partners and deliver tailored digital solutions for some of the world\u2019s leading hospitality brands.\u00a0<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>Outcome-Based Partnership Model<\/strong><\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\"><strong>75% outcome-based contracts.<\/strong> With our industry-leading shared success partnership model, we win when you win.\u00a0<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>Advanced Capabilities<\/strong> <\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">Leverage our expertise in AI, automation, analytics, and cloud engineering to deploy tailored digital solutions for your business needs.\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"insight_slider-1\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div 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srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/hospitalityhotels-cx-blog2-thumbnail_2000x1125.jpg 2000w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/hospitalityhotels-cx-blog2-thumbnail_2000x1125.jpg?resize=300,169 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/hospitalityhotels-cx-blog2-thumbnail_2000x1125.jpg?resize=768,432 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/hospitalityhotels-cx-blog2-thumbnail_2000x1125.jpg?resize=1024,576 1024w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/hospitalityhotels-cx-blog2-thumbnail_2000x1125.jpg?resize=1536,864 1536w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/delivering-exceptional-guest-experience-in-volatile-times\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Delivering Exceptional Guest Experience In Volatile Times<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">\u0645\u062f\u0648\u0646\u0629<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/delivering-exceptional-guest-experience-in-volatile-times\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tDelivering Exceptional Guest Experience In Volatile Times \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/delivering-exceptional-guest-experience-in-volatile-times\" aria-label=\"Delivering Exceptional Guest Experience In Volatile Times\">Read More<span class=\"screen-reader-text\">Read More &#8211; Delivering Exceptional Guest Experience In Volatile Times<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"324\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest\" title=\"Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg 2000w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg?resize=300,180 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg?resize=768,461 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg?resize=1024,614 1024w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/rethinking-hotel-experience-infographic-banner-2000x1200.jpg?resize=1536,922 1536w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/infographic\/rethinking-the-hotel-experience-top-5-ways-to-greet-your-future-guest\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">\u0627\u0644\u0631\u0633\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u064a<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/infographic\/rethinking-the-hotel-experience-top-5-ways-to-greet-your-future-guest\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tRethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/infographic\/rethinking-the-hotel-experience-top-5-ways-to-greet-your-future-guest\" aria-label=\"Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest\">Read More<span class=\"screen-reader-text\">Read More &#8211; Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"304\" src=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"How Are Airlines And Hotels Adapting To Today&#039;s Traveler?\" title=\"How Are Airlines And Hotels Adapting To Today&#039;s Traveler?\" srcset=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg 2000w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg?resize=300,169 300w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg?resize=768,432 768w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg?resize=1024,576 1024w, https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/thumbnail-image-16-9-2000x1125.jpg?resize=1536,864 1536w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/how-are-airlines-and-hotels-adapting-to-todays-traveler\" class=\"insight-item-link\"><span class=\"screen-reader-text\">How Are Airlines And Hotels Adapting To Today&#039;s Traveler?<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">\u0645\u062f\u0648\u0646\u0629<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/how-are-airlines-and-hotels-adapting-to-todays-traveler\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tHow Are Airlines And Hotels Adapting To Today&#8217;s Traveler? \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/blog\/how-are-airlines-and-hotels-adapting-to-todays-traveler\" aria-label=\"How Are Airlines And Hotels Adapting To Today&#039;s Traveler?\">Read More<span class=\"screen-reader-text\">Read More &#8211; How Are Airlines And Hotels Adapting To Today&#039;s Traveler?<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-sutherland-contactus-form wp-block-sutherland-marketo-form marketo-form overlap-prev-block overlap-next-block remove-padding\" id=\"marketo-form-249404d6-6cb5-4ec8-9413-4caa9a153e95\" style=\"background-image:linear-gradient(to right, transparent, transparent)\"><div class=\"contactus-form-main contactus-main\"><div class=\"contactus-form-inner\"><div class=\"marketo-form__column\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/contact-background-1.jpg)\"><div class=\"mb-form__header\"><h2 style=\"color:#2C3546\">Contact Us<\/h2><\/div><div 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We look forward to talking soon.<\/div><form class=\"marketo-form__form mktoForm\" id=\"mktoForm_2076\" data-forminstance=\"marketo-form-249404d6-6cb5-4ec8-9413-4caa9a153e95-mktoForm-2076\" data-munchkin=\"668-NEQ-306\" data-formid=\"2076\"><\/form><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-explore-v2\"><div class=\"sutherland-explore-v2 arrow-enable\"><div class=\"explore-v2 left-explore-v2-section\" style=\"text-align:left\"><div class=\"explore-v2-text\"><a href=\"\/industries\"><span class=\"screen-reader-text\">Explore All Industries<\/span><\/a><h3 style=\"color:#2C3546\">Explore All Industries<\/h3><\/div><\/div><div class=\"explore-v2 right-explore-v2-section\" style=\"text-align:right\"><div class=\"explore-v2-text\"><a href=\"\/services\"><span class=\"screen-reader-text\">Explore All Solutions<\/span><\/a><h3 style=\"color:#2C3546\">Explore All Solutions<\/h3><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Omnichannel Guest Experiences, Digital Process Transformation for Hospitality.<br \/>Delivering business and guest outcomes by driving sales, loyalty, and cost optimization<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":2353,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-2376","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Upgrade Guest Experiences by Leveraging Hyper-personalised CX and Digital Business Services - Sutherland<\/title>\n<meta name=\"description\" content=\"Manage your guest experience and customer interactions with best-in-class, next-generation care solutions. 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