{"id":49123,"date":"2024-08-20T02:47:17","date_gmt":"2024-08-20T10:47:17","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?p=49123"},"modified":"2024-08-22T17:41:14","modified_gmt":"2024-08-23T01:41:14","slug":"streamline-service-management-across-global-operations","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/streamline-service-management-across-global-operations","title":{"rendered":"Enterprise Handles 1.6M Tickets and Avoids $3M Annually with iSmart"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":49127,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tax_service":[170],"tax_industry":[],"class_list":{"0":"post-49123","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-case-study","8":"tax_service-digital-engineering","9":"insight-type-case-study","10":"insight-service-digital-engineering"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v26.7) - 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