{"id":57905,"date":"2025-02-26T09:27:56","date_gmt":"2025-02-26T17:27:56","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/uncategorized\/interview-next-insurance-sutherland-cx-partner"},"modified":"2025-03-11T01:01:51","modified_gmt":"2025-03-11T09:01:51","slug":"interview-next-insurance-sutherland-cx-partner","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/video\/interview-next-insurance-sutherland-cx-partner","title":{"rendered":"Interview: NEXT Insurance Head of Operations on Why Sutherland Is the Ideal CX Transformation Partner"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

NEXT Insurance has rapidly evolved into one of the most trusted brands in small commercial insurance. To meet the growing expectations of small business owners for seamless and efficient customer service, NEXT sought a partner with deep industry expertise, proven execution, and operational flexibility. Enter Sutherland\u2014a global leader in digital CX transformation. In this interview, …<\/p>\n","protected":false},"author":19,"featured_media":58169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[28],"tax_service":[11],"tax_industry":[18],"class_list":{"0":"post-57905","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-video","8":"tax_service-digital-cx","9":"tax_industry-insurance","10":"insight-type-video","11":"insight-service-digital-cx","12":"insight-industry-insurance"},"yoast_head":"\nInterview: Next Insurance on Why Sutherland Is the Ideal CX Partner<\/title>\n<meta name=\"description\" content=\"Next Insurance\u2019s Head of Operations shares how Sutherland helped them scale CX, enhance quality, and drive digital transformation.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interview: Next Insurance on Why Sutherland Is the Ideal CX Partner\" \/>\n<meta property=\"og:description\" content=\"Next Insurance\u2019s Head of Operations shares how Sutherland helped them scale CX, enhance quality, and drive digital transformation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/video\/interview-next-insurance-sutherland-cx-partner\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - 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