{"id":8323,"date":"2024-05-26T17:59:46","date_gmt":"2024-05-26T17:59:46","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/insights\/uncategorized\/top-3-group-benefits-carrier"},"modified":"2025-01-24T14:49:58","modified_gmt":"2025-01-24T22:49:58","slug":"top-3-group-benefits-carrier","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/top-3-group-benefits-carrier","title":{"rendered":"Group Benefits Carrier Boosts Efficiency by 28% & Cuts Costs by 51%"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Leveraging our 3A Blueprint (Analyze, Automate, Augment), we crafted a near-shore contact center solution anchored by empathy, transparency, and customer satisfaction \u2013 increasing productivity and shrinking expenses.<\/p>\n","protected":false},"author":21,"featured_media":47720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tax_service":[6,11,13,21],"tax_industry":[18],"class_list":{"0":"post-8323","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-case-study","8":"tax_service-business-process-as-a-service","9":"tax_service-digital-cx","10":"tax_service-digital-operations","11":"tax_service-products-x-platforms","12":"tax_industry-insurance","13":"insight-type-case-study","14":"insight-service-business-process-as-a-service","15":"insight-service-digital-cx","16":"insight-service-digital-operations","17":"insight-service-products-x-platforms","18":"insight-industry-insurance"},"yoast_head":"\nClaim Servicing Operations for a Fortune 500 Group Benefits Insurer, with a 28% Efficiency Increase and 10+ Point CSAT Uplift solution - Sutherland<\/title>\n<meta name=\"description\" content=\"Leveraging our 3A Blueprint (Analyze, Automate, Augment), we crafted a near-shore contact center solution anchored by empathy, transparency, and customer satisfaction \u2013 increasing productivity and shrinking expenses.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Claim Servicing Operations for a Fortune 500 Group Benefits Insurer, with a 28% Efficiency Increase and 10+ Point CSAT Uplift solution\" \/>\n<meta property=\"og:description\" content=\"Leveraging our 3A Blueprint (Analyze, Automate, Augment), we crafted a near-shore contact center solution anchored by empathy, transparency, and customer satisfaction \u2013 increasing productivity and shrinking expenses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/top-3-group-benefits-carrier\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - Arabic (AR)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sutherland-Global-388462191504598\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-26T17:59:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-24T22:49:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/CS8-770x446-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"770\" \/>\n\t<meta property=\"og:image:height\" content=\"446\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Claim Servicing Operations for a Fortune 500 Group Benefits Insurer, with a 28% Efficiency Increase and 10+ Point CSAT Uplift solution\" \/>\n<meta name=\"twitter:description\" content=\"Leveraging our 3A Blueprint (Analyze, Automate, Augment), we crafted a near-shore contact center solution anchored by empathy, transparency, and customer satisfaction \u2013 increasing productivity and shrinking expenses.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/CS8-770x446-1.webp\" \/>\n<meta name=\"twitter:creator\" content=\"@SutherlandCorp\" \/>\n<meta name=\"twitter:site\" content=\"@SutherlandCorp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/case-study\/top-3-group-benefits-carrier#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sutherlandglobal.com\/ar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Claim Servicing Operations for a Fortune 500 Group Benefits Insurer, with a 28% Efficiency Increase and 10+ Point CSAT Uplift Solution\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/#website\",\"url\":\"https:\/\/www.sutherlandglobal.com\/ar\/\",\"name\":\"Sutherland\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/#organization\"},\"alternateName\":\"Sutherland Global Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sutherlandglobal.com\/ar\/search?query={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Claim Servicing Operations for a Fortune 500 Group Benefits Insurer, with a 28% Efficiency Increase and 10+ Point CSAT Uplift solution - 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