{"id":9586,"date":"2023-01-25T00:00:00","date_gmt":"2023-01-25T00:00:00","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/insights\/uncategorized\/customer-care-in-2030-where-the-future-is-heading"},"modified":"2024-12-30T03:49:34","modified_gmt":"2024-12-30T11:49:34","slug":"customer-care-in-2030-where-the-future-is-heading","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/customer-care-in-2030-where-the-future-is-heading","title":{"rendered":"Customer Care in 2030: Where the Future is Heading"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

The future of customer care is already here for early adopters. Future-facing brands have re-imagined customer service as something experiential and relationship oriented rather than just functional and transactional. Contact centers that apply this vision not only pay for themselves with incremental sales and long-term customer value, but also drive brand affinity. While early adopters …<\/p>\n","protected":false},"author":21,"featured_media":55411,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[30],"tax_service":[11],"tax_industry":[8],"class_list":{"0":"post-9586","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whitepaper","8":"tax_service-digital-cx","9":"tax_industry-communications-media-entertainment","10":"insight-type-whitepaper","11":"insight-service-digital-cx","12":"insight-industry-communications-media-entertainment"},"yoast_head":"\nCustomer Care in 2030: Where the Future is Heading - Sutherland<\/title>\n<meta name=\"description\" content=\"Discover 6 trends transforming today\u2019s customer experience. 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