{"id":9591,"date":"2023-05-16T00:00:00","date_gmt":"2023-05-16T00:00:00","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/insights\/uncategorized\/ebook-transform-back-office-with-cx-sensibility"},"modified":"2024-12-16T02:44:12","modified_gmt":"2024-12-16T10:44:12","slug":"ebook-transform-back-office-with-cx-sensibility","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/ebook-transform-back-office-with-cx-sensibility","title":{"rendered":"Transform the Back-Office With Front-Office CX Sensibility"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Discover how a user-centric approach aligns your back-office with your customers’ needs and unlocks new business opportunities. Read the eBook.<\/p>\n","protected":false},"author":21,"featured_media":20092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[30],"tax_service":[11],"tax_industry":[25],"class_list":{"0":"post-9591","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whitepaper","8":"tax_service-digital-cx","9":"tax_industry-technology","10":"insight-type-whitepaper","11":"insight-service-digital-cx","12":"insight-industry-technology"},"yoast_head":"\nTransform the Back-Office With Front-Office CX Sensibility - Sutherland<\/title>\n<meta name=\"description\" content=\"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transform the Back-Office With Front-Office CX Sensibility\" \/>\n<meta property=\"og:description\" content=\"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/ebook-transform-back-office-with-cx-sensibility\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - Arabic (AR)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sutherland-Global-388462191504598\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-16T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-16T10:44:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/copy-of-1200x628-open-graph.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Transform the Back-Office With Front-Office CX Sensibility\" \/>\n<meta name=\"twitter:description\" content=\"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/copy-of-1200x628-open-graph.webp\" \/>\n<meta name=\"twitter:creator\" content=\"@SutherlandCorp\" \/>\n<meta name=\"twitter:site\" content=\"@SutherlandCorp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/ebook-transform-back-office-with-cx-sensibility#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sutherlandglobal.com\/ar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Transform the Back-Office With Front-Office CX Sensibility\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/#website\",\"url\":\"https:\/\/www.sutherlandglobal.com\/ar\/\",\"name\":\"Sutherland\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.sutherlandglobal.com\/ar\/#organization\"},\"alternateName\":\"Sutherland Global Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sutherlandglobal.com\/ar\/search?query={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Transform the Back-Office With Front-Office CX Sensibility - Sutherland","description":"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Transform the Back-Office With Front-Office CX Sensibility","og_description":"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.","og_url":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/ebook-transform-back-office-with-cx-sensibility","og_site_name":"Sutherland - Arabic (AR)","article_publisher":"https:\/\/www.facebook.com\/Sutherland-Global-388462191504598\/","article_published_time":"2023-05-16T00:00:00+00:00","article_modified_time":"2024-12-16T10:44:12+00:00","og_image":[{"url":"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/copy-of-1200x628-open-graph.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_title":"Transform the Back-Office With Front-Office CX Sensibility","twitter_description":"CX drives efficiency in your back-office. Find out how to better align with customer needs and increase operational flexibility by focusing on CX.","twitter_image":"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/copy-of-1200x628-open-graph.webp","twitter_creator":"@SutherlandCorp","twitter_site":"@SutherlandCorp","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.sutherlandglobal.com\/ar\/insights\/whitepaper\/ebook-transform-back-office-with-cx-sensibility#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sutherlandglobal.com\/ar\/"},{"@type":"ListItem","position":2,"name":"Transform the Back-Office With Front-Office CX Sensibility"}]},{"@type":"WebSite","@id":"https:\/\/www.sutherlandglobal.com\/ar\/#website","url":"https:\/\/www.sutherlandglobal.com\/ar\/","name":"Sutherland","description":"","publisher":{"@id":"https:\/\/www.sutherlandglobal.com\/ar\/#organization"},"alternateName":"Sutherland Global Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sutherlandglobal.com\/ar\/search?query={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_featured_media_url":"https:\/\/www.sutherlandglobal.com\/ar\/wp-content\/uploads\/sites\/25\/copy-of-header-image-2000x550-2.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/posts\/9591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/comments?post=9591"}],"version-history":[{"count":9,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/posts\/9591\/revisions"}],"predecessor-version":[{"id":55109,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/posts\/9591\/revisions\/55109"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/media\/20092"}],"wp:attachment":[{"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/media?parent=9591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/categories?post=9591"},{"taxonomy":"tax_service","embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/tax_service?post=9591"},{"taxonomy":"tax_industry","embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/ar\/wp-json\/wp\/v2\/tax_industry?post=9591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}