Featured Insights
Transforming the Insurance Customer Experience: Understanding and Executing Transformation
Our report, in partnership with HFS, uncovers the state of insurance CX. Highlighting insights from 400 industry leaders, learn about insurers' common mistakes and concerns and the way forward.
Energy Provider Achieved 30% Productivity Savings Through Analytics and Intelligent Automation
How a US-based energy provider reimagined their global operating model to drive improvements in business performance and customer care.
Leading Clean Energy Provider Improved QA by 30% Through a Holistic Transformation of Customer Care Process
How a leading clean energy solutions provider implemented end-to-end customer support capabilities to cut costs, drive new efficiencies, and increase customer satisfaction.
Level Up Your Game Launch
Take the stress out of game launches with our tailored support designed to deliver exceptional experiences and engagement.
Power Up Your Games With Research
Combine tailored research methodologies with purpose-built labs and deep domain expertise for actionable insights that ensure your games are engaging, meaningful, and memorable.
Protecting the Player Experience
Blend the best of AI-human synergies in your content moderation capabilities to maintain a safe, positive gaming experience without stifling the fun.
The Role of Finance Stakeholder Experience (FinStX) in Driving Transformation
Everest Group report features Finance Stakeholder Experience (FinStX) as a top-5 business priority.
HFS Horizon Report Puts Sutherland in Horizon 3 Category for Most Advanced THL Industry Service Providers
Sutherland’s excellence in service delivery, digital innovation, and collaboration make it a standout service provider for THL companies, report finds.