{"id":2350,"date":"2023-07-20T02:14:21","date_gmt":"2023-07-20T02:14:21","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/industries\/technology\/gaming-apps\/"},"modified":"2025-04-03T01:46:49","modified_gmt":"2025-04-03T09:46:49","slug":"software-isvs-sass","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/de\/industries\/technology\/software-isvs-sass","title":{"rendered":"Software, ISVs, and SaaS"},"content":{"rendered":"\n<div class=\"wp-block-sutherland-home-media-banner home-media-banner  home-media-banner-animation textAlign-left\"><style type=\"text\/css\">@media only screen and (min-width: 1140px) {header.sutherland-header .sutherland-menu ul.menu>li>a{color: #fff;};}}<\/style><div class=\"home-media-banner__background-image\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Software-ISVs-and-SaaS-1920x550-1.jpg);background-color:#26235D\"><div class=\"home-media-banner__overlay\" style=\"background-color:#000;opacity:0.2\"><\/div><\/div><div class=\"home-media-banner__content-section\" style=\"text-align:left\"><button id=\"playButton\">Play Video<\/button><div class=\"home-media-banner__content-inner\"><p style=\"color:#FFFFFF\" class=\"subtitle\">SOFTWARE, ISVS, AND SAAS<\/p><h1 style=\"color:#FFF\"><span class=\"title-text second\"><strong>Driving SaaS Success with Expert Customer Support<\/strong><\/span><\/h1><\/div><\/div><div class=\"hero-donw-arrow\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/sutherland\/assets\/src\/images\/hero-down-arrow.svg\" width=\"31\" height=\"19\" role=\"button\" alt=\"Down Scroll\" title=\"Down Scroll\"\/><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-intro-block intro-block-sections\"><div class=\"intro-block-left\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><h2 style=\"color:#2C3546\">The Route to Customer Retention<\/h2><\/div><div class=\"intro-block-right\">\n<p>Leveraging 35+ years of experience to harness the power of intelligent automation, cloud infrastructure, process engineering, and applied AI, Sutherland propels the growth of software, ISVs, and SaaS companies through meticulously crafted integrated solutions.<br><br>Our expertise lies in transforming the entire customer lifecycle, spanning from seamless onboarding experiences to efficient renewal processes. By enhancing adoption rates and bolstering customer retention, we effectively curtail cancellation rates, refunds, and overall customer churn, ensuring sustained engagement and loyalty throughout the customer journey.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-eafa9a68-8937-4d13-8430-0694fa685b4c\" style=\"text-align:left\"><a href=\"\/de\/contact-us\" class=\"btn-main btn-secondary\" target=\"_self\" rel=\"noopener\">Contact Us<\/a><\/div>\n<\/div><\/div>\n\n\n\t\t\t<div id=\"casestudy-slider-1\" class=\"wp-block-sutherland-casestudy-slider case-study-slider show-heading overlap-prev-block\">\n\t\t\t\t<style>\n\t\t\t\t\t#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t<\/style>\n\t\t\t\t<div class=\"casestudy-slider show-arrows show-dots\">\n\t\t\t\t\t<div class=\"casestudy-slider__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__title-section\" style=\"background-color: #FFFFFF\">\n\t\t\t\t\t\t\t\t<h2 style=\"color: #272F3D\">Case Studies<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"transformation-stories-slider__arrows\">\n\t\t\t\t\t\t\t<div class=\"casestudy-slider__arrows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"prevarrow transformation-stories-previous\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M8.28315 12.5242L8.28317 12.5242C9.07228 11.7188 9.07228 10.4099 8.28317 9.60455L6.16673 7.44446C5.79008 7.06005 5.79009 6.43995 6.16673 6.05554L8.24909 3.93023C9.03883 3.12421 9.07333 1.8157 8.31298 1.00696C7.91578 0.584481 7.38938 0.375 6.86352 0.375C6.35066 0.375 5.83739 0.574296 5.44397 0.975831C5.44397 0.975832 5.44397 0.975833 5.44397 0.975834L1.21684 5.29024L1.21683 5.29024C0.427722 6.09562 0.427722 7.40448 1.21683 8.20986L5.44395 12.5242C6.229 13.3253 7.49834 13.3253 8.28315 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tPrevious\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t<button class=\"nextarrow transformation-stories-next\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M1.34185 12.5242L1.34183 12.5242C0.552723 11.7188 0.552723 10.4099 1.34183 9.60455L3.45827 7.44446C3.83492 7.06005 3.83491 6.43995 3.45827 6.05554L1.37591 3.93023C0.586175 3.12421 0.551672 1.8157 1.31202 1.00696C1.70922 0.584481 2.23562 0.375 2.76148 0.375C3.27434 0.375 3.78761 0.574296 4.18103 0.975831C4.18103 0.975832 4.18103 0.975833 4.18103 0.975834L8.40816 5.29024L8.40817 5.29024C9.19728 6.09562 9.19728 7.40448 8.40817 8.20986L4.18105 12.5242C3.396 13.3253 2.12666 13.3253 1.34185 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"casestudy-slider__slide-main slick-init-loader\" \n\t\t\t\t\t\t\tdata-slide-autoplay=\"true\"\n\t\t\t\t\t\t\tdata-slide-arrows=\"true\"\n\t\t\t\t\t\t\tdata-slide-dots=\"true\"\n\t\t\t\t\t\t\tdata-slide-desktop=\"3\"\n\t\t\t\t\t\t\tdata-slide-tablet=\"2\"\n\t\t\t\t\t\t\tdata-slide-mobile=\"1\"\n\t\t\t\t\t\t\tstyle=\"background-color: #FFFFFF\"\n\t\t\t\t\t\t\trole=\"list\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit f\u00fchrendes Cybersicherheitsunternehmen\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/enabling-sustainable-growth-through-standout-customer-support\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"446\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/AI-Case-Study-770x446-1.jpg?w=770\" class=\"attachment-1032 size-1032\" alt=\"Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit...\" title=\"Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit...\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/AI-Case-Study-770x446-1.jpg 770w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/AI-Case-Study-770x446-1.jpg?resize=300,174 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/AI-Case-Study-770x446-1.jpg?resize=768,445 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/enabling-sustainable-growth-through-standout-customer-support\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit f\u00fchrendes Cybersicherheitsunternehmen<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFallstudie\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/enabling-sustainable-growth-through-standout-customer-support\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tErm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit f\u00fchrendes Cybersicherheitsunternehmen \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/enabling-sustainable-growth-through-standout-customer-support\" aria-label=\"Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Erm\u00f6glichung von nachhaltigem Wachstum durch hervorragenden Kundensupport f\u00fcr ein weltweit f\u00fchrendes Cybersicherheitsunternehmen<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-sutherland-accordion accordion-sections accordion-layout-1\"><div class=\"accordion-head-sections\" style=\"background-image:linear-gradient(140deg, rgb(29, 29, 71) 0%, rgb(33, 33, 82) 63%, rgb(172, 21, 76) 100%)\"><div class=\"accordion-cta-body\"><div class=\"accordion-cta-content\"><div class=\"accordion-cta-text\"><h2 style=\"color:#ffffff\">Our Solutions<\/h2><p style=\"color:#ffffff\">Maximizing customer adoption and retention for software enterprises.<\/p><\/div><div class=\"accordion-cta-button\"><\/div><\/div><\/div><\/div><div class=\"accordion-inners\">\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Digital CX<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Design and implement smart omnichannel journeys covering the entire customer experience lifecycle \u2013 from customer acquisition to sales, service, retention, and support. By leveraging AI and intelligent automation, we streamline contact center operations to eliminate pain points and create lasting connections.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-cf8482e6-5c8e-47c2-bda5-08fddc231d15\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-cx\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Enterprise Technology Services<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Streamline your global support operations. We\u2019ll help you capitalize on renewal opportunities through customer success services, integrating your platforms with digitally enabled toolsets.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-06039b80-3681-4255-8879-caaf20b533e8\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-operations\/enterprise-services\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Digital Engineering<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Enable best-in-class customer experiences. Partnering with us gives you direct access to our deep industry expertise, innovative digital technology solutions, and flexible engagement models. By simplifying processes, we help you stay agile, so you can serve your customers better and faster.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-cc01d585-4731-4afe-8eda-c200e9ffbd78\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-engineering\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-our-offerings\">Our offerings:<\/h5>\n\n\n\n<p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-cx\/experience-engineering-and-automation-service\">Experience Engineering and Automation<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/application-services\">Application Services<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/connected-intelligence\/data-engineering\">Data Engineering<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/cloud\">Cloud<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Data and Analytics<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Harness the power of big data by using analytics and modeling. Our solutions provide a deeper understanding of customer behavior, increase customer adoption and renewals, and expand share of wallet.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-e5eb4ed8-16e9-4a8e-8edd-9faaf1141c5b\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/connected-intelligence\/data-and-analytics\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Experience-Led Digital Finance Operations<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Sutherland integrates experience-centric design, LEAN principles, and ROI-focused strategies to craft scalable digital solutions. Leveraging proprietary and partner technologies, we deliver tailored solutions aligned with clients\u2019 critical business goals. Our flexible transaction models ensure long-term alignment and tangible outcomes.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-b4b35a4e-506c-42c5-be5f-9bc088c775ef\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-operations\/digital-finance\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>IoT+ as a Service<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Harness the power of IoT data, analytics, and automation for smart operations.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-5028dcbb-0ed5-4e99-8b0b-2505fda258b4\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/iot-plus\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\"><strong>Digital Operations<\/strong><\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Reimagine your business operations with AI and automation to transform into an agile, digital enterprise.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-2fdb1c60-3ffc-4727-8a19-dc04932c1094\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/services\/digital-operations\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-combine-block responsive-padding\"><div class=\"sutherland-combine-main sutherland-combine-layout-style-1\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-accelerate-transformation-with-end-to-end-digital-engineering-solutions\">Accelerate Transformation with End-to-End Digital Engineering Solutions<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns addtional-padding is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-01_284930.png?w=1024\" alt=\"icon\" class=\"wp-image-43997\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-01_284930.png 1250w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-01_284930.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-01_284930.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-01_284930.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-define\">Define<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-strategy-blueprint\">Strategy Blueprint<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Revamp business with profound industry and technological expertise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-02_650ae1.png?w=1024\" alt=\"Icon\" class=\"wp-image-43996\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-02_650ae1.png 1250w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-02_650ae1.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-02_650ae1.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-02_650ae1.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-design\">Design<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-reimagined-experiences\">Reimagined Experiences<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Create superior experiences using a multi-lens world view.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-03_f7a563.png?w=1024\" alt=\"Icon\" class=\"wp-image-43995\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-03_f7a563.png 1250w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-03_f7a563.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-03_f7a563.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-03_f7a563.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-develop\">Develop<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-tailored-solutions\">Tailored Solutions<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Build disruptive custom tech and data platforms to unlock insights.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-04_1a3c6f.png?w=1024\" alt=\"Icon\" class=\"wp-image-43994\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-04_1a3c6f.png 1250w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-04_1a3c6f.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-04_1a3c6f.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-04_1a3c6f.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-deploy\">Deploy<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-market-leading-tech\">Market-Leading Tech<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Swiftly deploy and harness bespoke technology solutions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"670\" width=\"1024\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/icon-GREY-05_cb9650.png?w=1024\" alt=\"Icon\" class=\"wp-image-43993\" style=\"width:60px\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-05_cb9650.png 1250w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-05_cb9650.png?resize=300,196 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-05_cb9650.png?resize=768,503 768w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/icon-GREY-05_cb9650.png?resize=1024,670 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-drive\">Drive<\/h4>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-innovation-at-scale\">Innovation at Scale<\/h6>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Manage and optimize enterprise systems and apps at scale.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-cac50540-16c7-4b48-bdcd-85372129487d\" style=\"text-align:left\"><a href=\"\/de\/services\/digital-engineering\" class=\"btn-main btn-red-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-content-block\"><div class=\"content-block-main-section content-block-option-1\" style=\"background-image:linear-gradient(0deg,rgb(237,239,238) 0%,rgb(255,255,255) 100%);background-color:#FFFFFF\"><div class=\"top-heading-section\"><h2 style=\"text-align:left;color:\">Platforms<\/h2><h5 style=\"text-align:left;color:\"><\/h5><\/div><div class=\"content-box-outer\"><div class=\"content-box \" style=\"text-align:left\"><strong class=\"content-box-offering-title\">SmartLeap\u00ae HelpTree<\/strong><p class=\"content-box-offering-description\">Improve the usability, effectiveness, and intelligence of your knowledge base through our knowledge management platform powered by a robust decision network architecture.<\/p><a class=\"content-block-offerings-arrow\" href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/smartleap-helptree\" target=\"_self\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"83.592\" height=\"84.592\" viewBox=\"0 0 77 79\"><defs><filter id=\"Ellipse_122\" x=\"0\" y=\"0\" width=\"83.592\" height=\"83.592\" filterUnits=\"userSpaceOnUse\"><feOffset dy=\"3\" input=\"SourceAlpha\"><\/feOffset><feGaussianBlur stdDeviation=\"3\" result=\"blur\"><\/feGaussianBlur><feFlood flood-opacity=\"0.161\"><\/feFlood><feComposite operator=\"in\" in2=\"blur\"><\/feComposite><feComposite in=\"SourceGraphic\"><\/feComposite><\/filter><\/defs><g id=\"Group_4174\" data-name=\"Group 4174\" transform=\"translate(9 6)\"><g transform=\"matrix(1, 0, 0, 1, -9, -6)\" filter=\"url(#Ellipse_122)\"><ellipse id=\"Ellipse_122-2\" data-name=\"Ellipse 122\" cx=\"32.796\" cy=\"32.796\" rx=\"32.796\" ry=\"32.796\" transform=\"translate(9 6)\" fill=\"#fff\"><\/ellipse><\/g><path id=\"Icon_Chevron_down\" data-name=\"Icon Chevron down\" d=\"M22.33,4.255l-8.811,8.809a2.443,2.443,0,0,1-1.989.685,2.451,2.451,0,0,1-1.991-.685L.729,4.255A2.492,2.492,0,0,1,4.252.729l7.277,7.277L18.8.729A2.493,2.493,0,0,1,22.33,4.255Z\" transform=\"translate(25.916 44.325) rotate(-90)\" fill-rule=\"evenodd\"><\/path><\/g><\/svg><span class=\"screen-reader-text\">SmartLeap\u00ae HelpTree<\/span><\/a><\/div><div class=\"content-box \" style=\"text-align:left\"><strong class=\"content-box-offering-title\">Robility\u00ae<\/strong><p class=\"content-box-offering-description\">Free up your most-skilled humans to do the most human work \u2013 high-risk, high-impact, and strategic work that disrupts markets and competition.<\/p><a class=\"content-block-offerings-arrow\" href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-robility\" target=\"_self\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"83.592\" height=\"84.592\" viewBox=\"0 0 77 79\"><defs><filter id=\"Ellipse_122\" x=\"0\" y=\"0\" width=\"83.592\" height=\"83.592\" filterUnits=\"userSpaceOnUse\"><feOffset dy=\"3\" input=\"SourceAlpha\"><\/feOffset><feGaussianBlur stdDeviation=\"3\" result=\"blur\"><\/feGaussianBlur><feFlood flood-opacity=\"0.161\"><\/feFlood><feComposite operator=\"in\" in2=\"blur\"><\/feComposite><feComposite in=\"SourceGraphic\"><\/feComposite><\/filter><\/defs><g id=\"Group_4174\" data-name=\"Group 4174\" transform=\"translate(9 6)\"><g transform=\"matrix(1, 0, 0, 1, -9, -6)\" filter=\"url(#Ellipse_122)\"><ellipse id=\"Ellipse_122-2\" data-name=\"Ellipse 122\" cx=\"32.796\" cy=\"32.796\" rx=\"32.796\" ry=\"32.796\" transform=\"translate(9 6)\" fill=\"#fff\"><\/ellipse><\/g><path id=\"Icon_Chevron_down\" data-name=\"Icon Chevron down\" d=\"M22.33,4.255l-8.811,8.809a2.443,2.443,0,0,1-1.989.685,2.451,2.451,0,0,1-1.991-.685L.729,4.255A2.492,2.492,0,0,1,4.252.729l7.277,7.277L18.8.729A2.493,2.493,0,0,1,22.33,4.255Z\" transform=\"translate(25.916 44.325) rotate(-90)\" fill-rule=\"evenodd\"><\/path><\/g><\/svg><span class=\"screen-reader-text\">Robility\u00ae<\/span><\/a><\/div><div class=\"content-box \" style=\"text-align:left\"><strong class=\"content-box-offering-title\">Sutherland Translate AI<em>\u00ae<\/em><\/strong><p class=\"content-box-offering-description\">NLP-based embedded translation platform for digital channels.<\/p><a class=\"content-block-offerings-arrow\" href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-translate-ai\" target=\"_self\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"83.592\" height=\"84.592\" viewBox=\"0 0 77 79\"><defs><filter id=\"Ellipse_122\" x=\"0\" y=\"0\" width=\"83.592\" height=\"83.592\" filterUnits=\"userSpaceOnUse\"><feOffset dy=\"3\" input=\"SourceAlpha\"><\/feOffset><feGaussianBlur stdDeviation=\"3\" result=\"blur\"><\/feGaussianBlur><feFlood flood-opacity=\"0.161\"><\/feFlood><feComposite operator=\"in\" in2=\"blur\"><\/feComposite><feComposite in=\"SourceGraphic\"><\/feComposite><\/filter><\/defs><g id=\"Group_4174\" data-name=\"Group 4174\" transform=\"translate(9 6)\"><g transform=\"matrix(1, 0, 0, 1, -9, -6)\" filter=\"url(#Ellipse_122)\"><ellipse id=\"Ellipse_122-2\" data-name=\"Ellipse 122\" cx=\"32.796\" cy=\"32.796\" rx=\"32.796\" ry=\"32.796\" transform=\"translate(9 6)\" fill=\"#fff\"><\/ellipse><\/g><path id=\"Icon_Chevron_down\" data-name=\"Icon Chevron down\" d=\"M22.33,4.255l-8.811,8.809a2.443,2.443,0,0,1-1.989.685,2.451,2.451,0,0,1-1.991-.685L.729,4.255A2.492,2.492,0,0,1,4.252.729l7.277,7.277L18.8.729A2.493,2.493,0,0,1,22.33,4.255Z\" transform=\"translate(25.916 44.325) rotate(-90)\" fill-rule=\"evenodd\"><\/path><\/g><\/svg><span class=\"screen-reader-text\">Sutherland Translate AI&lt;em>\u00ae&lt;\/em><\/span><\/a><\/div><div class=\"content-box \" style=\"text-align:left\"><strong class=\"content-box-offering-title\">CloudTestr<\/strong><p class=\"content-box-offering-description\">Enable AI-driven digital transformation, end-to-end test automation, and faster ROI.<\/p><a class=\"content-block-offerings-arrow\" href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/cloudtestr\" target=\"_self\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"83.592\" height=\"84.592\" viewBox=\"0 0 77 79\"><defs><filter id=\"Ellipse_122\" x=\"0\" y=\"0\" width=\"83.592\" height=\"83.592\" filterUnits=\"userSpaceOnUse\"><feOffset dy=\"3\" input=\"SourceAlpha\"><\/feOffset><feGaussianBlur stdDeviation=\"3\" result=\"blur\"><\/feGaussianBlur><feFlood flood-opacity=\"0.161\"><\/feFlood><feComposite operator=\"in\" in2=\"blur\"><\/feComposite><feComposite in=\"SourceGraphic\"><\/feComposite><\/filter><\/defs><g id=\"Group_4174\" data-name=\"Group 4174\" transform=\"translate(9 6)\"><g transform=\"matrix(1, 0, 0, 1, -9, -6)\" filter=\"url(#Ellipse_122)\"><ellipse id=\"Ellipse_122-2\" data-name=\"Ellipse 122\" cx=\"32.796\" cy=\"32.796\" rx=\"32.796\" ry=\"32.796\" transform=\"translate(9 6)\" fill=\"#fff\"><\/ellipse><\/g><path id=\"Icon_Chevron_down\" data-name=\"Icon Chevron down\" d=\"M22.33,4.255l-8.811,8.809a2.443,2.443,0,0,1-1.989.685,2.451,2.451,0,0,1-1.991-.685L.729,4.255A2.492,2.492,0,0,1,4.252.729l7.277,7.277L18.8.729A2.493,2.493,0,0,1,22.33,4.255Z\" transform=\"translate(25.916 44.325) rotate(-90)\" fill-rule=\"evenodd\"><\/path><\/g><\/svg><span class=\"screen-reader-text\">CloudTestr<\/span><\/a><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"insight_slider-1\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" 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Customer Care: More Than Just a Cost Center<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Infografik<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/infographic\/tomorrows-customer-care-more-than-just-a-cost-center\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tTomorrow&#8217;s Customer Care: More Than Just a Cost Center \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/infographic\/tomorrows-customer-care-more-than-just-a-cost-center\" aria-label=\"Tomorrow&#039;s Customer Care: More Than Just a Cost Center\">Read More<span class=\"screen-reader-text\">Read More &#8211; Tomorrow&#039;s 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