{"id":37657,"date":"2024-05-14T09:57:51","date_gmt":"2024-05-14T09:57:51","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?page_id=37657"},"modified":"2026-07-19T20:36:03","modified_gmt":"2026-07-20T04:36:03","slug":"enterprise-cloud-application-solutions-with-zendesk","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk","title":{"rendered":"Enterprise-Cloud-L\u00f6sungen Mit Zendesk"},"content":{"rendered":"<div class=\"services-banner__corner-wrap\" style=\"background-color:#00001b;\">\n<div style=\"--sb-fs-title-d:50px;--sb-fs-title-m:44px;--sb-fs-sub-d:32px;--sb-fs-sub-m:24px;--sb-fs-desc-d:16px;--sb-fs-desc-m:14px;--sb-lh-title-d:58px;--sb-lh-title-m:48px;--sb-lh-sub-d:36px;--sb-lh-sub-m:30px;--sb-lh-desc-d:26px;--sb-lh-desc-m:23px;\" class=\"services-banner services-banner--bg-deep-indigo wp-block-sutherland-new-insight-banner\" data-services-banner=\"\" data-services-banner-config=\"{&quot;autoplay&quot;:false,&quot;autoplaySpeed&quot;:6000,&quot;arrows&quot;:true,&quot;dots&quot;:true}\" aria-labelledby=\"services-banner-title-sib-1\">\n\t<div class=\"services-banner__bg\" aria-hidden=\"true\"><\/div>\n\n\t<div class=\"services-banner__container\">\n\t\t<div class=\"services-banner__layout\">\n\n\t\t\t<div class=\"services-banner__text\">\n\t\t\t\t\t\t\t\t\t<nav class=\"breadcrumb breadcrumb--hero services-banner__breadcrumb\" aria-label=\"Breadcrumb\">\n\t\t\t\t\t\t<ol class=\"breadcrumb__list\" role=\"list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/\" class=\"breadcrumb__link\">Home<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\" class=\"breadcrumb__link\">Capabilities<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\" class=\"breadcrumb__link\">Digital CX<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\" class=\"breadcrumb__link\">CX Engineering<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\" aria-current=\"page\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"breadcrumb__current\">Enterprise-Cloud-L\u00f6sungen Mit Zendesk<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1\n\t\t\t\t\t\tid=\"services-banner-title-sib-1\"\n\t\t\t\t\t\tclass=\"services-banner__title\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\tKI-f\u00e4hige Zendesk-L\u00f6sungen, die CX skalieren, Agenten st\u00e4rken und Ergebnisse liefern\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#form\"\n\t\t\t\t\t\tclass=\"services-banner__cta\"\n\t\t\t\t\t\taria-label=\"Sprechen Sie mit unseren Experten\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span>Sprechen Sie mit unseren Experten<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"services-banner__media\">\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tid=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\tclass=\"services-banner__carousel\"\n\t\t\t\t\t\tdata-services-banner-slider\n\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\taria-label=\"Featured insights\"\n\t\t\t\t\t\taria-roledescription=\"carousel\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"1 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--insight\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/ai-powered-cloud-finops\"\n\t\t\t\t\t\tclass=\"services-banner__insight-card-link\"\n\t\t\t\t\t\taria-label=\"View insight: AI-Powered Cloud FinOps: Turning Cloud Cost Chaos into Strategic Advantage for Enterprises\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Cloud-FinOps-859x507-2.jpg\"\n\t\t\t\t\t\t\talt=\"AI-Powered Cloud FinOps: Turning Cloud Cost Chaos into Strategic Advantage for Enterprises\"\n\t\t\t\t\t\t\tclass=\"services-banner__image\"\n\t\t\t\t\t\t\twidth=\"645\"\n\t\t\t\t\t\t\theight=\"350\"\n\t\t\t\t\t\t\tloading=\"eager\"\n\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__caption services-banner__content-box\" role=\"group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-row\">\n\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"services-banner__content-box-title\">AI-Powered Cloud FinOps: Turning Cloud Cost Chaos into Strategic Advantage for Enterprises<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__icon\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M4.25 2.25L8 6l-3.75 3.75\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__label\">Read more<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"2 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--insight\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/cloud-modernization-strategy-playbook\"\n\t\t\t\t\t\tclass=\"services-banner__insight-card-link\"\n\t\t\t\t\t\taria-label=\"View insight: Cloud Modernization Strategy Playbook: Turning Legacy Platforms into AI-Ready Cloud Engines\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/SEO-Cloud-Engineering-Modernization-Thumbnail-2000x1125-1.jpg\"\n\t\t\t\t\t\t\talt=\"Cloud Modernization Strategy Playbook: Turning Legacy Platforms into AI-Ready Cloud Engines\"\n\t\t\t\t\t\t\tclass=\"services-banner__image\"\n\t\t\t\t\t\t\twidth=\"645\"\n\t\t\t\t\t\t\theight=\"350\"\n\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__caption services-banner__content-box\" role=\"group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-row\">\n\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"services-banner__content-box-title\">Cloud Modernization Strategy Playbook: Turning Legacy Platforms into AI-Ready Cloud Engines<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__icon\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M4.25 2.25L8 6l-3.75 3.75\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__label\">Read more<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"3 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--insight\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/insights\/webinar\/rise-of-outcome-based-cx-measurable-impact\"\n\t\t\t\t\t\tclass=\"services-banner__insight-card-link\"\n\t\t\t\t\t\taria-label=\"View insight: The Rise of Outcome-Based CX: Turning Every Interaction into Measurable Impact\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Future-of-CX-859x507-1.webp\"\n\t\t\t\t\t\t\talt=\"The Rise of Outcome-Based CX: Turning Every Interaction into Measurable Impact\"\n\t\t\t\t\t\t\tclass=\"services-banner__image\"\n\t\t\t\t\t\t\twidth=\"645\"\n\t\t\t\t\t\t\theight=\"350\"\n\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__caption services-banner__content-box\" role=\"group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-row\">\n\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"services-banner__content-box-title\">The Rise of Outcome-Based CX: Turning Every Interaction into Measurable Impact<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__icon\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M4.25 2.25L8 6l-3.75 3.75\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__label\">Read more<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__controls\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__dots\" data-services-banner-dots><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__arrows\" role=\"group\" aria-label=\"Carousel navigation\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tclass=\"services-banner__arrow services-banner__arrow--prev\"\n\t\t\t\t\t\t\t\t\tdata-services-banner-prev\n\t\t\t\t\t\t\t\t\taria-label=\"Previous slide\"\n\t\t\t\t\t\t\t\t\taria-controls=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tclass=\"services-banner__arrow services-banner__arrow--next\"\n\t\t\t\t\t\t\t\t\tdata-services-banner-next\n\t\t\t\t\t\t\t\t\taria-label=\"Next slide\"\n\t\t\t\t\t\t\t\t\taria-controls=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"services-banner__wave\" aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"1226\" height=\"226\" viewBox=\"0 0 1226 226\" fill=\"none\" preserveAspectRatio=\"none\" focusable=\"false\">\n\t\t\t<g filter=\"url(#filter0_f_4857_6526)\">\n\t\t\t\t<path d=\"M1135.98 90.0001L101.26 135.63C90.8926 136.088 82.1439 127.999 81.7886 117.627C81.4292 107.136 89.791 98.4133 100.288 98.3289L1135.98 90.0001Z\" fill=\"url(#paint0_linear_4857_6526)\"\/>\n\t\t\t<\/g>\n\t\t\t<defs>\n\t\t\t\t<filter id=\"filter0_f_4857_6526\" x=\"-8.22241\" y=\"0\" width=\"1234.2\" height=\"225.649\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\">\n\t\t\t\t\t<feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/>\n\t\t\t\t\t<feBlend mode=\"normal\" in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/>\n\t\t\t\t\t<feGaussianBlur stdDeviation=\"45\" result=\"effect1_foregroundBlur_4857_6526\"\/>\n\t\t\t\t<\/filter>\n\t\t\t\t<linearGradient id=\"paint0_linear_4857_6526\" x1=\"82.0541\" y1=\"117.619\" x2=\"1136.18\" y2=\"87.5782\" gradientUnits=\"userSpaceOnUse\">\n\t\t\t\t\t<stop stop-color=\"#5265DF\"\/>\n\t\t\t\t\t<stop offset=\"1\" stop-color=\"#5265DF\" stop-opacity=\"0\"\/>\n\t\t\t\t<\/linearGradient>\n\t\t\t<\/defs>\n\t\t<\/svg>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\t\t<div class=\"ind-stats__corner-wrap\" style=\"background-color:#ddebf6;\">\n\t\t<section\n\t\t\tstyle=\"--ind-stats-link-color:#ffffff;--ind-stats-fs-desc-d:16px;--ind-stats-fs-desc-d-lg:18px;--ind-stats-fs-desc-m:16px;--ind-stats-lh-desc-d:20px;--ind-stats-lh-desc-d-lg:22px;--ind-stats-lh-desc-m:18px;background-image:linear-gradient(180deg, #00001b 0%, #091867 100%);\" class=\"ind-stats ind-stats--variant-vertical wp-block-sutherland-industry-stats\"\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-label=\"Key statistics\"\n\t\t\t\t\t>\n\t\t\t<div class=\"ind-stats__inner\">\n\t\t\t\t\t\t\t<div class=\"ind-stats__text\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"ind-stats__desc-column\">\n\t\t\t\t\t\t<div class=\"ind-stats__desc\" style=\"color:#dddddd\">\n\n<p>Seit 2016 verbindet Sutherland Plattformexpertise mit Digital-CX-Engineering, um wirkungsstarke Customer-Experience-Engines zu bauen. Von der Beratung bis zur Transformation helfen wir Unternehmen, kontinuierlichen Mehrwert aus ihren Zendesk-Investitionen zu sch\u00f6pfen.<\/p>\n\n\n\n<p>Unsere KI-f\u00e4higen Implementierungen beschleunigen die Time-to-Value und steigern die Effizienz durch optimierte Workflows und Governance. Durch den Einsatz individueller Innovationsbeschleuniger erweitern wir Plattformf\u00e4higkeiten f\u00fcr nahtlose Automatisierung und \u00fcberlegene Betriebsergebnisse.<\/p>\n\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"ind-stats__carousel\"\n\t\t\t\t\t\t\tdata-ind-stats-carousel\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3\"\n\t\t\t\t\t\t\t\tclass=\"ind-stats__grid\"\n\t\t\t\t\t\t\t\trole=\"list\"\n\t\t\t\t\t\t\t\taria-label=\"Key statistics\"\n\t\t\t\t\t\t\t\tdata-ind-stats-track\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-0 ind-stats-grid-3-label-0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-0\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t200%+\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-0\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Verbesserung kritischer CX-Kennzahlen durch Konsolidierung und optimierte Workflows<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-1 ind-stats-grid-3-label-1\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-1\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t~30%\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-1\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Reduzierung der durchschnittlichen Bearbeitungszeit (AHT) durch Agent-Enablement, KI-Support und Automatisierung<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-2 ind-stats-grid-3-label-2\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-2\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t100K+\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-2\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>j\u00e4hrliche Deflections \u00fcber digitale Kan\u00e4le<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-3 ind-stats-grid-3-label-3\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-3\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t~15%\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-3\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>geringere TCO durch Automatisierung, Lizenzoptimierung und Prozesseffizienz<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-4 ind-stats-grid-3-label-4\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-4\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t50%+\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-4\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>auf einstellige Abwanderungsrate durch ein besseres Mitarbeitermodell<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-5 ind-stats-grid-3-label-5\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-5\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tBis zu 52% \t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-5\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Containment durch Self-Service, Automatisierung und Chatbot-Deflection<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dots\"\n\t\t\t\t\t\t\t\t\trole=\"tablist\"\n\t\t\t\t\t\t\t\t\taria-label=\"Statistics carousel pagination\"\n\t\t\t\t\t\t\t\t\taria-controls=\"ind-stats-grid-3\"\n\t\t\t\t\t\t\t\t\tdata-ind-stats-dots\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot is-active\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 1 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"0\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 2 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"1\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 3 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"2\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 4 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"3\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 5 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"4\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 6 of 6\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"5\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<\/div>\n\t\t\n\n\t\t<section style=\"--iht-section-bg:#ddebf6;--iht-heading-color:#26235d;--iht-desc-color:#00001b;--iht-tab-inactive-bg:#d9eaf8;--iht-tab-inactive-text:#26235d;--iht-tab-active-bg:#ffffff;--iht-tab-active-text:#26235d;--iht-tab-active-border:#26235d;--iht-tab-dot:#12acf7;--iht-card-bg:#ffffff;--iht-inner-title:#26235d;--iht-inner-desc:#00001b;--iht-cta-text:#ffffff;--iht-cta-from:#26235d;--iht-cta-to:#12acf7;background-color:#ddebf6;\" class=\"iht wp-block-sutherland-industry-horizontal-tab\" data-iht>\n\t\t\t<div class=\"iht__bg-art\" aria-hidden=\"true\">\n\t\t\t\t<div class=\"iht__bg-art-img\">\n\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/themes\/sutherland\/assets\/images\/industry-horizontal-tab-bg-art.png\" alt=\"\" decoding=\"async\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"iht__inner\">\n\n\t\t\t\t<div class=\"iht__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 id=\"iht-4heading\" class=\"iht__heading\">Unsere L\u00f6sungen<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"iht__tabs-desktop\">\n\t\t\t\t\t<span id=\"iht-4desktop-tabs-label\" class=\"screen-reader-text\">Tab controls for this section<\/span>\n\n\t\t\t\t\t<div class=\"iht__tabs-wrap\">\n\t\t\t\t\t<div class=\"iht__tabs-scroller\" data-iht-tabs-scroller>\n\t\t\t\t\t\t<div class=\"iht__tabs-fade iht__tabs-fade--left\" data-iht-fade-left aria-hidden=\"true\"><\/div>\n\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tid=\"iht-4-tablist\"\n\t\t\t\t\t\t\tclass=\"iht__tabs-slick\"\n\t\t\t\t\t\t\tdata-iht-tabs-slick\n\t\t\t\t\t\t\trole=\"tablist\"\n\t\t\t\t\t\t\taria-labelledby=\"iht-4desktop-tabs-label\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab is-active\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-0\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-0\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"0\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Implementierung und Aufbau<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-1\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-1\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"1\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Optimierung und Transformation<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-2\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-2\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"2\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Beratung und Bewertung<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"iht__tabs-fade iht__tabs-fade--right\" data-iht-fade-right aria-hidden=\"true\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"iht__tabs-nav iht__tabs-nav--desktop\" hidden aria-hidden=\"true\" aria-label=\"Scroll tabs horizontally\" data-iht-tabs-nav-desktop>\n\t\t\t\t\t\t<button type=\"button\" class=\"iht__nav-btn iht__nav-btn--prev\" data-iht-tab-arrow=\"prev\" aria-label=\"Show earlier tabs\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"iht__nav-svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9\" height=\"15\" fill=\"none\" viewBox=\"0 0 9 15\">\n\t\t\t\t\t\t\t\t<path fill=\"currentColor\" d=\"M7.889 13.764 6.764 14.889.875 9l5.889-5.889L7.889 3.986 3.876 9l4.013 5.015Z\"\/>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button type=\"button\" class=\"iht__nav-btn iht__nav-btn--next\" data-iht-tab-arrow=\"next\" aria-label=\"Show later tabs\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"iht__nav-svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9\" height=\"15\" fill=\"none\" viewBox=\"0 0 9 15\">\n\t\t\t\t\t\t\t\t<path fill=\"currentColor\" d=\"M1.111 13.764 2.236 14.889 8.125 9 2.236 3.111 1.111 4.236 5.124 9 1.111 13.764Z\"\/>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"iht__desktop\" data-iht-desktop>\n\t\t\t\t\t<div class=\"iht__panel-shell\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-0\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel is-active\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-0\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"0\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Implementierung und Aufbau<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Wachstum beschleunigen mit KI-f\u00e4higen Zendesk-Implementierungen, Omnichannel-Orchestrierung und nahtlosen Enterprise-Systemintegrationen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-1\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-1\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"1\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Optimierung und Transformation<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Kontinuierlichen ROI durch KI-Copiloten, analysebasierte CX-Optimierung und automatisierte Workflow-Verbesserungen erzielen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-2\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-2\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"2\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Beratung und Bewertung<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Sutherlands Zendesk-Beratung bewertet CX-Reife und KI-Bereitschaft f\u00fcr wertorientierte Roadmaps zur digitalen Transformation.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<span id=\"iht-4mobile-acc-label\" class=\"screen-reader-text\">Accordion: choose a topic below<\/span>\n\t\t\t\t<div class=\"iht__mobile-acc\" role=\"presentation\" data-iht-mobile-accordion aria-labelledby=\"iht-4mobile-acc-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item is-open\" data-iht-acc-item=\"0\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-0\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-0\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Implementierung und Aufbau<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-0\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-0\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/implementation-buikd.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Wachstum beschleunigen mit KI-f\u00e4higen Zendesk-Implementierungen, Omnichannel-Orchestrierung und nahtlosen Enterprise-Systemintegrationen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"1\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-1\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-1\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Optimierung und Transformation<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-1\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-1\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/optimization.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Kontinuierlichen ROI durch KI-Copiloten, analysebasierte CX-Optimierung und automatisierte Workflow-Verbesserungen erzielen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"2\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-2\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-2\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Beratung und Bewertung<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-2\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-2\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/advisory.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Sutherlands Zendesk-Beratung bewertet CX-Reife und KI-Bereitschaft f\u00fcr wertorientierte Roadmaps zur digitalen Transformation.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n<div style=\"--ah-corner-bg:#ddebf6;--ah-main-heading-color:#091867;--ah-main-description-color:#404040;--ah-card-title-color:#091867;--ah-card-desc-color:#404040;\" class=\"agentic-hub-block wp-block-sutherland-new-industry-cards\" data-hover-bg=\"#ddebf6\">\n\t<style>\n\t\t.agentic-hub-block .agentic-hub__card:hover {\n\t\t\tbackground-color: #ddebf6 !important;\n\t\t}\n\t<\/style>\n\n\t<div\n\t\tclass=\"component-wrapper-main is-main-zero-radius\"\n\t\tstyle=\"--ah-radius-d:0px;--ah-radius-m:0px;--ah-pt-d:80px;--ah-pb-d:60px;--ah-pt-m:32px;--ah-pb-m:40px;background-color:#ffffff\"\n\t>\n\t\t<div class=\"full-width-container\">\n\t\t\t<div\n\t\t\t\tclass=\"agentic-hub__inner agentic-hub__section--slider\"\n\t\t\t\tdata-slider=\"true\"\n\t\t\t\tdata-card-count=\"3\"\n\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__heading-wrap\">\n\t\t\t\t\t\t\t\t<h2 class=\"agentic-hub__heading\">\n\t\t\t\t\t\t\t\t\tInnovationsbeschleuniger\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__cards-wrapper\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"agentic-hub__cards-grid agentic-hub__cards-slider\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-card-count=\"3\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\t\t\t\t\t\t\t\t\tclass=\"agentic-hub__card\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-title-zone\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"agentic-hub__card-title\">Jira Work Items \u2013 Zendesk Sidebar App<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-desc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEine Governance-orientierte Integration, die Transparenz \u00fcber verkn\u00fcpfte Jira-Arbeitselemente direkt in Zendesk bietet.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\t\t\t\t\t\t\t\t\tclass=\"agentic-hub__card\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-title-zone\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"agentic-hub__card-title\">RCA Document Manager \u2013 Zendesk Sidebar App<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-desc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEin zentralisierter Ansatz zur Verwaltung der Root-Cause-Analysis-(RCA)-Dokumentation in Zendesk.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\t\t\t\t\t\t\t\t\tclass=\"agentic-hub__card\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-title-zone\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"agentic-hub__card-title\">Zendesk Agent License Cleanup Automation<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"agentic-hub__card-desc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEine automatisierte L\u00f6sung, die inaktive Nutzer identifiziert und die Lizenznutzung optimiert.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-digital-outcome os-block\" style=\"background-color:#ffffff\"><section class=\"outcomes\"><div class=\"outcomes__inner\"><div class=\"outcomes__header\"><h2 class=\"outcomes__title\" style=\"color:#26235d\">Fallstudien<\/h2><div class=\"outcomes__nav\"><button class=\"btn-arrow btn-arrow--alt btn-prev\" type=\"button\" aria-label=\"Previous\" data-outcomes-prev=\"true\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 3l-5 5 5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><button class=\"btn-arrow btn-arrow--alt btn-next\" type=\"button\" aria-label=\"Next\" data-outcomes-next=\"true\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><\/div><\/div><div class=\"outcomes__card\"><div class=\"outcomes__media\"><div class=\"outcomes__media-item is-active\" data-media-index=\"0\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Atkins_Hero_banner_1320x550.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"1\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Manufacturer-oracle-Hero_banner_1320x550.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"2\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/MVNO-1320x550-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"3\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Claims-Migration-Hero_banner_1320x550.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><\/div><div class=\"outcomes__stats\" data-carousel=\"true\" data-card-count=\"4\" data-carousel-desktop=\"false\" data-carousel-tablet=\"true\" data-carousel-mobile=\"true\" data-slides-desktop=\"4\" data-slides-tablet=\"2\" data-slides-mobile=\"1.15\" data-scroll-desktop=\"1\" data-scroll-tablet=\"1\" data-scroll-mobile=\"1\" data-peek-before=\"0\" data-peek-after=\"40\" data-arrows=\"false\" data-dots=\"true\" data-gap=\"15\"><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Atkins_Hero_banner_1320x550.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Atkins_Hero_banner_1320x550.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">45%<\/span><span class=\"outcomes__stat-label\">Einsparungen durch Cloud-Migration<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">45%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">Einsparungen durch Cloud-Migration<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/cloud-migration-saves-atkins-in-operating-costs\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr lessen\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/cloud-migration-saves-atkins-in-operating-costs\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr lessen<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Manufacturer-oracle-Hero_banner_1320x550.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Manufacturer-oracle-Hero_banner_1320x550.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">$8M+<\/span><span class=\"outcomes__stat-label\">Einsparungen durch OCI-Transformation<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">$8M+<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">Einsparungen durch OCI-Transformation<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/global-manufacturer-achieved-8m-in-value-through-oracle-cloud\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr lessen\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/global-manufacturer-achieved-8m-in-value-through-oracle-cloud\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr lessen<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/MVNO-1320x550-1.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/MVNO-1320x550-1.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">$30M<\/span><span class=\"outcomes__stat-label\">MVNO-Erfolgsgeschichte<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">$30M<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">MVNO-Erfolgsgeschichte<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/opex-savings-through-cloud-migration-and-intelligent-automation\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr lessen\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/opex-savings-through-cloud-migration-and-intelligent-automation\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr lessen<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Claims-Migration-Hero_banner_1320x550.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Claims-Migration-Hero_banner_1320x550.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">40%<\/span><span class=\"outcomes__stat-label\">Weniger Datenladefehler<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">40%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#d0d0e8\">Weniger Datenladefehler<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/legacy-claims-migration-to-guidewire-saas-claimcenter\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr lessen\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/legacy-claims-migration-to-guidewire-saas-claimcenter\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr lessen<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-industry-focus new-industry-focus-block\" style=\"background:#dce6f5;--nif-heading-color:#1a1450;--nif-arrow-color:#6CA2CB;--nif-arrow-hover-color:#26235d;--nif-dot-active-color:#26235D;--nif-dot-inactive-color:#12ACF7\"><div class=\"new-industry-focus-wapper component-wrapper-main\" style=\"background:#dce6f5;--nif-heading-color:#1a1450;--nif-arrow-color:#6CA2CB;--nif-arrow-hover-color:#26235d;--nif-dot-active-color:#26235D;--nif-dot-inactive-color:#12ACF7\"><div class=\"full-width-container\"><div class=\"nif-header-row\"><h2 class=\"nif-heading\">Branchenfokus<\/h2><div class=\"nif-arrows-wrap\"><button class=\"nif-slick-prev\" aria-label=\"Previous\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 3l-5 5 5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><button class=\"nif-slick-next\" aria-label=\"Next\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><\/div><\/div><div class=\"nif-slider\" data-show-dots=\"true\" data-show-arrows=\"true\" data-card-count=\"10\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/banking-and-financial-services\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Bankwesen und Finanzdienstleistungen\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Banking-315x180-1.jpg\" alt=\"Banking\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Bankwesen und Finanzdienstleistungen<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Vertrauen st\u00e4rken mit KI-f\u00e4higem Zendesk-Support, der Finanzdaten sichert und komplexe Customer Journeys optimiert.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/communications-media-and-entertainment\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Kommunikation, Medien und Unterhaltung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cme-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Kommunikation, Medien und Unterhaltung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Inhalte und Support mit Omnichannel-Zendesk-Orchestrierung vereinen, die Engagement auf Echtzeit-Zuschauerbed\u00fcrfnisse abbildet.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/high-tech\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Hightech\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/tech-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Hightech<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Produkteinf\u00fchrung mit Zendesk-Innovationsbeschleunigern und KI-gest\u00fctzten Insights beschleunigen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/healthcare\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Gesundheitswesen\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Healthcare-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Gesundheitswesen<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Patientenreibungsverluste mit konformen, KI-gest\u00fctzten Zendesk-Workflows beseitigen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/insurance\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Versicherung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insurance-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Versicherung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Den Versicherungsnehmer-Funnel mit Zendesk-Automatisierung und Self-Service modernisieren.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/manufacturing\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Fertigung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/manufacturing-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Fertigung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Industrielle Reichweite optimieren durch Integration datenintensiver Stacks in einheitliche, skalierbare Zendesk-Serviceplattformen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/mortgage-services\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Hypothekenservices\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/mortgage-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Hypothekenservices<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Den Kreditvergabeprozess mit transparenten, technisch ausgereiften Zendesk-Workflows vereinfachen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/energy-and-utilities\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Ressourcen, Energie und Versorgungswirtschaft\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/energy-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Ressourcen, Energie und Versorgungswirtschaft<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Effizienz mit KI-f\u00e4higen Zendesk-Tools f\u00fcr nachhaltigen Wert und datengesteuerten Kundenservice steigern.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/retail-and-consumer-goods\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Einzelhandel und Konsumg\u00fcter\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/retail-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Einzelhandel und Konsumg\u00fcter<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p> Loyalit\u00e4t und Lifetime Value mit hochwertigen Omnichannel-Zendesk-Journeys und nahtlosem Commerce-Support steigern.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/travel-and-hospitality\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Reisen, Transport, Gastgewerbe und Logistik\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/travel-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Reisen, Transport, Gastgewerbe und Logistik<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Kaufabsicht \u00fcber Mobile-first-Zendesk-F\u00e4higkeiten und robuste Automatisierung entlang des gesamten globalen Buchungsprozesses erfassen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-why-sutherland au-bg-group\" style=\"background-color:#0f1842\"><div class=\"component-wrapper-main\" style=\"background-color:#ffffff\"><div class=\"au-bg-wrapper\" aria-hidden=\"true\"><img class=\"au-bg-wrapper__decor-img au-bg-wrapper__decor-img--desktop\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Background-Imageplatform.png\" alt=\"\" loading=\"lazy\" decoding=\"async\"\/><img class=\"au-bg-wrapper__decor-img au-bg-wrapper__decor-img--mobile\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Background-Image-1.png\" alt=\"\" loading=\"lazy\" decoding=\"async\"\/><\/div><div class=\"full-width-container\"><section class=\"ws-differentiators\" aria-labelledby=\"au-diff-title\" style=\"--ws-diff-title-color:#26235D;--ws-diff-subtitle-color:#2c3546;--ws-diff-card-title-color:#26235d;--ws-diff-card-body-color:#404040;--ws-diff-toggle-bg:#12ACF7;--ws-diff-card-bg:#f3faff\"><div class=\"ws-differentiators__inner\"><div class=\"ws-differentiators__left\"><h2 id=\"au-diff-title\" class=\"ws-differentiators__title\"><span>Warum Sutherland?<\/span><span><br\/><\/span><\/h2><\/div><div class=\"ws-differentiators__right is-two-column\" aria-label=\"Key differentiators\"><article class=\"ws-differentiators__card\" aria-label=\"1 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Zendesk-Partner seit 2016<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Zendesks GTM Partner of the Year 2023 (Nordamerika), Sutherland liefert nachweisliche Erfolge.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"2 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Bew\u00e4hrte, messbare Ergebnisse <\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Fokus auf die Verbesserung wichtiger CX-Kennzahlen: L\u00f6sungszeit, Agentenproduktivit\u00e4t und Kundenzufriedenheit.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"3 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Sutherland Labs: Innovationsgef\u00fchrte CX <\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Speziell entwickelte Beschleuniger und Integrationen.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"4 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">KI-f\u00e4hige CX-Transformation<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Expertise in der Integration von KI, Automatisierung und Insights in Zendesk-Betriebsabl\u00e4ufe.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"5 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Governance im gro\u00dfen Ma\u00dfstab<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Starke Kontrollmechanismen, Standardisierung und Betriebsmodelle f\u00fcr Konsistenz.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"6 of 6\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Enterprise-Bereitstellungsmodell <\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Skalierbare, funktions\u00fcbergreifende Teams, die CX-Beratung, Engineering und Betriebsexpertise kombinieren.<\/p><\/div><\/article><\/div><\/div><\/section><\/div><\/div><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" id=\"form\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-contact-form wp-block-sutherland-marketo-form marketo-form has-bg\" id=\"marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01\" style=\"background-color:#0f1842\"><style>\n                        #marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01 .connect-section__heading { color: #12ACF7 !important; }\n                        #marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01 .connect-section__description { color: #ffffff !important; }\n                    <\/style><div class=\"component-wrapper-main\" style=\"background-image:linear-gradient(90deg,rgba(0,0,0,0) 2%,rgba(0,0,0,0) 100%)\"><div class=\"full-width-container\"><div class=\"connect-section__surface\"><div class=\"new-feature-form contactus-form-main contactus-main\"><div class=\"content__cta-wrapper\"><div class=\"content__cta-block connect-section__layout\" role=\"region\" aria-label=\"Connect section\"><div class=\"connect-section__col connect-section__col--left\"><div class=\"content__cta-title connect-section__intro\"><h2 class=\"connect-section__heading\" style=\"color:#12ACF7\">Kontakt<\/h2><\/div><div class=\"content__cta-promo\" aria-hidden=\"true\"><div class=\"content__cta-promo-blur\"><div class=\"content__cta-promo-image connect-section__visual new-contact-us__bg-shape contact__bg-shape--desktop\" aria-hidden=\"true\"><video id=\"connect-section-visual-marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01\" width=\"1920\" height=\"800\" autoplay loop muted playsinline preload=\"none\" class=\"new-contact-us__bg-video\"><source src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Mobius_O_Clock-turn-V1-3MB_252205.webm\" type=\"video\/webm\"\/><source src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Mobius_O_Clock_turn.mp4\" type=\"video\/mp4\"\/><\/video><\/div><\/div><\/div><\/div><div class=\"connect-section__col connect-section__col--right\"><div id=\"marketo-form-form-2105\" style=\"background-image:linear-gradient(to right, transparent, transparent)\" class=\"mb-form__wrap connect-section__form-panel\"><div class=\"mb-form__success-msg hide\" role=\"status\" aria-live=\"polite\">Thanks For Reaching Out! We look forward to talking soon.<\/div><form class=\"marketo-form__form mktoForm content__cta-form\" id=\"mktoForm_2105\" data-forminstance=\"marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01-mktoForm-2105\" data-munchkin=\"668-NEQ-306\" data-formid=\"2105\" aria-label=\"Contact form\"><\/form><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":37718,"parent":22149,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-37657","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ihren Kundensupport mit Zendesk optimieren - Sutherland<\/title>\n<meta name=\"description\" content=\"Gemeinsam entwerfen, entwickeln und implementieren wir innovative CX-L\u00f6sungen, die Ihre Zendesk-Instanz in ein strategisches Asset verwandeln.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enterprise-Cloud-L\u00f6sungen Mit Zendesk\" \/>\n<meta property=\"og:description\" content=\"Gemeinsam entwerfen, entwickeln und implementieren wir innovative CX-L\u00f6sungen, die Ihre Zendesk-Instanz in ein strategisches Asset verwandeln.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - German (DE)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sutherland-Global-388462191504598\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-20T04:36:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Zendesk_hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"806\" \/>\n\t<meta property=\"og:image:height\" content=\"636\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@SutherlandCorp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sutherlandglobal.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Capabilities\",\"item\":\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Digital CX\",\"item\":\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"CX Engineering\",\"item\":\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Enterprise-Cloud-L\u00f6sungen Mit Zendesk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sutherlandglobal.com\/de\/#website\",\"url\":\"https:\/\/www.sutherlandglobal.com\/de\/\",\"name\":\"Sutherland\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.sutherlandglobal.com\/de\/#organization\"},\"alternateName\":\"Sutherland Global Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sutherlandglobal.com\/de\/search?query={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ihren Kundensupport mit Zendesk optimieren - Sutherland","description":"Gemeinsam entwerfen, entwickeln und implementieren wir innovative CX-L\u00f6sungen, die Ihre Zendesk-Instanz in ein strategisches Asset verwandeln.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk","og_locale":"en_US","og_type":"article","og_title":"Enterprise-Cloud-L\u00f6sungen Mit Zendesk","og_description":"Gemeinsam entwerfen, entwickeln und implementieren wir innovative CX-L\u00f6sungen, die Ihre Zendesk-Instanz in ein strategisches Asset verwandeln.","og_url":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk","og_site_name":"Sutherland - German (DE)","article_publisher":"https:\/\/www.facebook.com\/Sutherland-Global-388462191504598\/","article_modified_time":"2026-07-20T04:36:03+00:00","og_image":[{"width":806,"height":636,"url":"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Zendesk_hero.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@SutherlandCorp","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\/enterprise-cloud-application-solutions-with-zendesk#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sutherlandglobal.com\/de\/"},{"@type":"ListItem","position":2,"name":"Capabilities","item":"https:\/\/www.sutherlandglobal.com\/de\/capabilities"},{"@type":"ListItem","position":3,"name":"Digital CX","item":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience"},{"@type":"ListItem","position":4,"name":"CX Engineering","item":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering"},{"@type":"ListItem","position":5,"name":"Enterprise-Cloud-L\u00f6sungen Mit Zendesk"}]},{"@type":"WebSite","@id":"https:\/\/www.sutherlandglobal.com\/de\/#website","url":"https:\/\/www.sutherlandglobal.com\/de\/","name":"Sutherland","description":"","publisher":{"@id":"https:\/\/www.sutherlandglobal.com\/de\/#organization"},"alternateName":"Sutherland Global Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sutherlandglobal.com\/de\/search?query={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/pages\/37657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/comments?post=37657"}],"version-history":[{"count":58,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/pages\/37657\/revisions"}],"predecessor-version":[{"id":62035,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/pages\/37657\/revisions\/62035"}],"up":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/pages\/22149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/media\/37718"}],"wp:attachment":[{"href":"https:\/\/www.sutherlandglobal.com\/de\/wp-json\/wp\/v2\/media?parent=37657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}