{"id":3893,"date":"2023-07-21T13:14:52","date_gmt":"2023-07-21T13:14:52","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/services\/labs-2\/"},"modified":"2026-07-19T20:41:47","modified_gmt":"2026-07-20T04:41:47","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience","title":{"rendered":"Digital CX"},"content":{"rendered":"<div class=\"services-banner__corner-wrap\" style=\"background-color:#00001b;\">\n<div style=\"--sb-fs-title-d:50px;--sb-fs-title-m:44px;--sb-fs-sub-d:32px;--sb-fs-sub-m:24px;--sb-fs-desc-d:16px;--sb-fs-desc-m:14px;--sb-lh-title-d:58px;--sb-lh-title-m:48px;--sb-lh-sub-d:36px;--sb-lh-sub-m:30px;--sb-lh-desc-d:26px;--sb-lh-desc-m:23px;\" class=\"services-banner services-banner--bg-deep-indigo wp-block-sutherland-new-insight-banner\" data-services-banner=\"\" data-services-banner-config=\"{&quot;autoplay&quot;:false,&quot;autoplaySpeed&quot;:4000,&quot;arrows&quot;:true,&quot;dots&quot;:true}\" aria-labelledby=\"services-banner-title-sib-1\">\n\t<div class=\"services-banner__bg\" aria-hidden=\"true\"><\/div>\n\n\t<div class=\"services-banner__container\">\n\t\t<div class=\"services-banner__layout\">\n\n\t\t\t<div class=\"services-banner__text\">\n\t\t\t\t\t\t\t\t\t<nav class=\"breadcrumb breadcrumb--hero services-banner__breadcrumb\" aria-label=\"Breadcrumb\">\n\t\t\t\t\t\t<ol class=\"breadcrumb__list\" role=\"list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/\" class=\"breadcrumb__link\">Home<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\" class=\"breadcrumb__link\">Capabilities<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"breadcrumb__item\" aria-current=\"page\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"breadcrumb__current\">Digital CX<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1\n\t\t\t\t\t\tid=\"services-banner-title-sib-1\"\n\t\t\t\t\t\tclass=\"services-banner__title\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\tReibungslose Erlebnisse schaffen, die langfristige Kundentreue f\u00f6rdern\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#form\"\n\t\t\t\t\t\tclass=\"services-banner__cta\"\n\t\t\t\t\t\taria-label=\"Sprechen Sie mit unseren Experten\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Sprechen Sie mit unseren Experten<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"services-banner__media\">\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tid=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\tclass=\"services-banner__carousel\"\n\t\t\t\t\t\tdata-services-banner-slider\n\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\taria-label=\"Featured insights\"\n\t\t\t\t\t\taria-roledescription=\"carousel\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"1 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--video\">\n\t\t\t\t\t<iframe\n\t\t\t\t\t\tclass=\"services-banner__embed-iframe\"\n\t\t\t\t\t\tdata-embed-src=\"https:\/\/www.youtube.com\/embed\/d4UjZr6zrfY?autoplay=1&#038;mute=1&#038;rel=0&#038;controls=1&#038;playsinline=1\"\n\t\t\t\t\t\ttitle=\"YouTube video player\"\n\t\t\t\t\t\tallow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\"\n\t\t\t\t\t\treferrerpolicy=\"strict-origin-when-cross-origin\"\n\t\t\t\t\t\tallowfullscreen\n\t\t\t\t\t\tloading=\"eager\"\n\t\t\t\t\t><\/iframe>\n\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"2 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--insight\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/insights\/webinar\/future-of-ai-in-cx\"\n\t\t\t\t\t\tclass=\"services-banner__insight-card-link\"\n\t\t\t\t\t\taria-label=\"View insight: The Future of AI in CX: Agentic AI for Tech &amp; CME\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Future-of-AI-Webinar-859x507-1.jpg\"\n\t\t\t\t\t\t\talt=\"The Future of AI in CX: Agentic AI for Tech &amp; CME\"\n\t\t\t\t\t\t\tclass=\"services-banner__image\"\n\t\t\t\t\t\t\twidth=\"645\"\n\t\t\t\t\t\t\theight=\"350\"\n\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__caption services-banner__content-box\" role=\"group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-row\">\n\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"services-banner__content-box-title\">The Future of AI in CX: Agentic AI for Tech &amp; CME<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__icon\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M4.25 2.25L8 6l-3.75 3.75\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__label\">Watch Webinar<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\t\tclass=\"services-banner__slide\"\n\t\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\t\taria-label=\"3 of 3\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"services-banner__figure services-banner__figure--insight\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/agentic-ai-in-customer-experience\"\n\t\t\t\t\t\tclass=\"services-banner__insight-card-link\"\n\t\t\t\t\t\taria-label=\"View insight: Agentic AI in Customer Experience: Benefits, Use Cases, and What\u2019s Next\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-\u2013-2000x1125_02.jpg\"\n\t\t\t\t\t\t\talt=\"Agentic AI in Customer Experience: Benefits, Use Cases, and What\u2019s Next\"\n\t\t\t\t\t\t\tclass=\"services-banner__image\"\n\t\t\t\t\t\t\twidth=\"645\"\n\t\t\t\t\t\t\theight=\"350\"\n\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__caption services-banner__content-box\" role=\"group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-row\">\n\t\t\t\t\t\t\t\t<div class=\"services-banner__content-box-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"services-banner__content-box-title\">Agentic AI in Customer Experience: Benefits, Use Cases, and What\u2019s Next<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__icon\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M4.25 2.25L8 6l-3.75 3.75\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"services-banner__insight-cta__label\">Read more<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__controls\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__dots\" data-services-banner-dots><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"services-banner__arrows\" role=\"group\" aria-label=\"Carousel navigation\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tclass=\"services-banner__arrow services-banner__arrow--prev\"\n\t\t\t\t\t\t\t\t\tdata-services-banner-prev\n\t\t\t\t\t\t\t\t\taria-label=\"Previous slide\"\n\t\t\t\t\t\t\t\t\taria-controls=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tclass=\"services-banner__arrow services-banner__arrow--next\"\n\t\t\t\t\t\t\t\t\tdata-services-banner-next\n\t\t\t\t\t\t\t\t\taria-label=\"Next slide\"\n\t\t\t\t\t\t\t\t\taria-controls=\"services-banner-slider-sib-1\"\n\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"services-banner__wave\" aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"1226\" height=\"226\" viewBox=\"0 0 1226 226\" fill=\"none\" preserveAspectRatio=\"none\" focusable=\"false\">\n\t\t\t<g filter=\"url(#filter0_f_4857_6526)\">\n\t\t\t\t<path d=\"M1135.98 90.0001L101.26 135.63C90.8926 136.088 82.1439 127.999 81.7886 117.627C81.4292 107.136 89.791 98.4133 100.288 98.3289L1135.98 90.0001Z\" fill=\"url(#paint0_linear_4857_6526)\"\/>\n\t\t\t<\/g>\n\t\t\t<defs>\n\t\t\t\t<filter id=\"filter0_f_4857_6526\" x=\"-8.22241\" y=\"0\" width=\"1234.2\" height=\"225.649\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\">\n\t\t\t\t\t<feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/>\n\t\t\t\t\t<feBlend mode=\"normal\" in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/>\n\t\t\t\t\t<feGaussianBlur stdDeviation=\"45\" result=\"effect1_foregroundBlur_4857_6526\"\/>\n\t\t\t\t<\/filter>\n\t\t\t\t<linearGradient id=\"paint0_linear_4857_6526\" x1=\"82.0541\" y1=\"117.619\" x2=\"1136.18\" y2=\"87.5782\" gradientUnits=\"userSpaceOnUse\">\n\t\t\t\t\t<stop stop-color=\"#5265DF\"\/>\n\t\t\t\t\t<stop offset=\"1\" stop-color=\"#5265DF\" stop-opacity=\"0\"\/>\n\t\t\t\t<\/linearGradient>\n\t\t\t<\/defs>\n\t\t<\/svg>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\t\t<div class=\"ind-stats__corner-wrap\" style=\"background-color:#ddebf6;\">\n\t\t<section\n\t\t\tstyle=\"--ind-stats-link-color:#ffffff;background-image:linear-gradient(180deg, #00001b 0%, #091867 100%);\" class=\"ind-stats ind-stats--variant-vertical wp-block-sutherland-industry-stats\"\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-label=\"Key statistics\"\n\t\t\t\t\t>\n\t\t\t<div class=\"ind-stats__inner\">\n\t\t\t\t\t\t\t<div class=\"ind-stats__text\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"ind-stats__desc-column\">\n\t\t\t\t\t\t<div class=\"ind-stats__desc\" style=\"color:#dddddd\">\n\n<p>Getrennte Touchpoints und starre Prozesse entfremden h\u00e4ufig Kunden und treiben die Kosten in die H\u00f6he. Sutherland definiert Loyalit\u00e4t neu, indem wir menschenzentriertes Design, dom\u00e4nentrainierte KI und operative Expertise verbinden, um vernetzte CX- und EX-Strategien zu orchestrieren, die jede Interaktion schneller, intelligenter und bedeutsamer machen.<\/p>\n\n\n\n<p>Mit tiefer Dom\u00e4nenexpertise, Echtzeit-Analytics und propriet\u00e4ren Plattformen erkennen wir unerf\u00fcllte Bed\u00fcrfnisse und l\u00f6sen komplexe Probleme, bevor sie entstehen. Unser Ansatz verwandelt traditionelle Abl\u00e4ufe in intelligente, wertorientierte \u00d6kosysteme, in denen jeder Touchpoint messbare Wirkung liefert.<\/p>\n\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"ind-stats__carousel\"\n\t\t\t\t\t\t\tdata-ind-stats-carousel\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3\"\n\t\t\t\t\t\t\t\tclass=\"ind-stats__grid\"\n\t\t\t\t\t\t\t\trole=\"list\"\n\t\t\t\t\t\t\t\taria-label=\"Key statistics\"\n\t\t\t\t\t\t\t\tdata-ind-stats-track\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-0 ind-stats-grid-3-label-0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-0\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t50% \t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-0\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Schnellere Abwicklung periodischer KYC-Pr\u00fcfungen<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-1 ind-stats-grid-3-label-1\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-1\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t30%\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-1\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Reduzierung der Betriebskosten<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-2 ind-stats-grid-3-label-2\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-2\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t77%\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-2\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>weniger Schritte bis zur Probleml\u00f6sung<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card\"\n\t\t\t\t\t\t\t\t\t\trole=\"listitem\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"ind-stats-grid-3-value-3 ind-stats-grid-3-label-3\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-value-3\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-value\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#ffffff\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t49%\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"ind-stats-grid-3-label-3\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__card-label\"\n\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"color:#dddddd\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Der Interaktionen mit Zero-Touch-Kundensupport abgewickelt<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dots\"\n\t\t\t\t\t\t\t\t\trole=\"tablist\"\n\t\t\t\t\t\t\t\t\taria-label=\"Statistics carousel pagination\"\n\t\t\t\t\t\t\t\t\taria-controls=\"ind-stats-grid-3\"\n\t\t\t\t\t\t\t\t\tdata-ind-stats-dots\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot is-active\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 1 of 4\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"0\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 2 of 4\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"1\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 3 of 4\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"2\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"ind-stats__dot\"\n\t\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\taria-label=\"Go to statistic 4 of 4\"\n\t\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\t\tdata-ind-stats-dot=\"3\"\n\t\t\t\t\t\t\t\t\t\t><\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<\/div>\n\t\t\n\n\n<div class=\"wp-block-sutherland-new-production-ai pai-block\" style=\"background-color:#ffffff;background-image:none;background-size:cover;background-position:center\"><div class=\"pai-inner\"><div class=\"pai-content-area\"><h2 class=\"pai-heading\" style=\"color:#12acf7\">Neue Kundenerfahrungen bieten<\/h2><div class=\"pai-description\" style=\"color:#26235d\"><p>Wir entwerfen und implementieren intelligente Omnichannel-Journeys, die den gesamten Kundenbindungszyklus abdecken, von der Kundenakquise \u00fcber den Vertrieb und Service bis hin zur Kundenbindung und -betreuung. Durch die Nutzung von KI und intelligenter Automatisierung rationalisieren wir den Contact Center-Betrieb, um Schwachstellen zu beseitigen und dauerhafte Verbindungen aufzubauen.<\/p><\/div><\/div><div class=\"pai-image-area\"><div class=\"pai-image-wrapper\"><img src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/CX-diagram.png\" alt=\"\" class=\"pai-image\" decoding=\"async\"\/><\/div><\/div><\/div><\/div>\n\n\n\t\t<section style=\"--iht-section-bg:#ddebf6;--iht-heading-color:#26235d;--iht-desc-color:#00001b;--iht-tab-inactive-bg:#d9eaf8;--iht-tab-inactive-text:#26235d;--iht-tab-active-bg:#ffffff;--iht-tab-active-text:#26235d;--iht-tab-active-border:#26235d;--iht-tab-dot:#12acf7;--iht-card-bg:#ffffff;--iht-inner-title:#26235d;--iht-inner-desc:#00001b;--iht-cta-text:#ffffff;--iht-cta-from:#26235d;--iht-cta-to:#12acf7;background-color:#ddebf6;font-family:&quot;proxima-nova&quot;,Arial,sans-serif;\" class=\"iht wp-block-sutherland-industry-horizontal-tab\" data-iht>\n\t\t\t<div class=\"iht__bg-art\" aria-hidden=\"true\">\n\t\t\t\t<div class=\"iht__bg-art-img\">\n\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/themes\/sutherland\/assets\/images\/industry-horizontal-tab-bg-art.png\" alt=\"\" decoding=\"async\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"iht__inner\">\n\n\t\t\t\t<div class=\"iht__header iht__header--dual\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 id=\"iht-4heading\" class=\"iht__heading\">Unsere L\u00f6sungen<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__description\"><p>Au\u00dfergew\u00f6hnliche Erfahrungen schaffen, die Engagement, Loyalit\u00e4t und Customer Lifetime Value steigern.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"iht__tabs-desktop\">\n\t\t\t\t\t<span id=\"iht-4desktop-tabs-label\" class=\"screen-reader-text\">Tab controls for this section<\/span>\n\n\t\t\t\t\t<div class=\"iht__tabs-wrap\">\n\t\t\t\t\t<div class=\"iht__tabs-scroller\" data-iht-tabs-scroller>\n\t\t\t\t\t\t<div class=\"iht__tabs-fade iht__tabs-fade--left\" data-iht-fade-left aria-hidden=\"true\"><\/div>\n\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tid=\"iht-4-tablist\"\n\t\t\t\t\t\t\tclass=\"iht__tabs-slick\"\n\t\t\t\t\t\t\tdata-iht-tabs-slick\n\t\t\t\t\t\t\trole=\"tablist\"\n\t\t\t\t\t\t\taria-labelledby=\"iht-4desktop-tabs-label\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab is-active\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-0\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-0\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"0\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Customer Experience (CX)<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-1\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-1\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"1\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">CX Engineering<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-2\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-2\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"2\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Insight- und Design-Labs<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-3\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-3\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"3\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Digitale Beratung<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-4\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-4\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"4\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Contact Center as a Service<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-5\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-5\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"5\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Trust and Safety<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-6\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-6\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"6\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Knowledge and Creative Services<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__tabs-slide\" role=\"presentation\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"iht__tab\"\n\t\t\t\t\t\t\t\t\t\tid=\"iht-4-tab-7\"\n\t\t\t\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-panel-7\"\n\t\t\t\t\t\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\t\t\t\t\t\tdata-iht-tab=\"7\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"iht__tab-label\">Ad Sales and Operations<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"iht__tabs-fade iht__tabs-fade--right\" data-iht-fade-right aria-hidden=\"true\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"iht__tabs-nav iht__tabs-nav--desktop\" hidden aria-hidden=\"true\" aria-label=\"Scroll tabs horizontally\" data-iht-tabs-nav-desktop>\n\t\t\t\t\t\t<button type=\"button\" class=\"iht__nav-btn iht__nav-btn--prev\" data-iht-tab-arrow=\"prev\" aria-label=\"Show earlier tabs\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"iht__nav-svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9\" height=\"15\" fill=\"none\" viewBox=\"0 0 9 15\">\n\t\t\t\t\t\t\t\t<path fill=\"currentColor\" d=\"M7.889 13.764 6.764 14.889.875 9l5.889-5.889L7.889 3.986 3.876 9l4.013 5.015Z\"\/>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button type=\"button\" class=\"iht__nav-btn iht__nav-btn--next\" data-iht-tab-arrow=\"next\" aria-label=\"Show later tabs\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"iht__nav-svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9\" height=\"15\" fill=\"none\" viewBox=\"0 0 9 15\">\n\t\t\t\t\t\t\t\t<path fill=\"currentColor\" d=\"M1.111 13.764 2.236 14.889 8.125 9 2.236 3.111 1.111 4.236 5.124 9 1.111 13.764Z\"\/>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"iht__desktop\" data-iht-desktop>\n\t\t\t\t\t<div class=\"iht__panel-shell\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-0\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel is-active\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-0\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"0\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Customer Experience (CX)<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Omnichannel-personalisierte Journeys mit skalierbaren L\u00f6sungen zur Vereinheitlichung der End-to-End Customer Experience.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-1\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-1\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"1\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">CX Engineering<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Bedeutungsvolle Erlebnisse schaffen durch die Kombination von Verhaltenseinblicken, fortschrittlicher KI und Automatisierung an jedem Touchpoint.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-2\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-2\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"2\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Insight- und Design-Labs<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Propriet\u00e4re Methoden nutzen, um erkenntnisbasierte Journeys und Next-Gen-Prozesse f\u00fcr Enterprise Experiences zu gestalten.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/consulting\/insight-and-design\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-3\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-3\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"3\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Digitale Beratung<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Gesch\u00e4ftsziele mit Strategie durch fachkundige Beratung, tiefes Dom\u00e4nenwissen und fortschrittliche KI-F\u00e4higkeiten in Einklang bringen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/consulting\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-4\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-4\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"4\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Contact Center as a Service<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Loyalit\u00e4t und Wachstum durch nahtlose Journeys f\u00f6rdern, die Self-Service und menschengef\u00fchrte Agentenkontakte verbinden.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/business-process-services\/contact-center-as-a-service\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-5\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-5\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"5\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Trust and Safety<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Markenwert und Umsatz sch\u00fctzen durch Content-Kontrolle und Plattformsicherheit bei jeder Interaktion.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/trust-and-safety\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-6\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-6\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"6\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Knowledge and Creative Services<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Markenbotschaften durch kreative Inhalte und Knowledge Management aufwerten, um die digitale Journey zu verbessern.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/knowledge-creative-services\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-panel-7\"\n\t\t\t\t\t\t\t\tclass=\"iht__panel\"\n\t\t\t\t\t\t\t\trole=\"tabpanel\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-tab-7\"\n\t\t\t\t\t\t\t\tdata-iht-panel=\"7\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"iht__card-title\">Ad Sales and Operations<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Maximierung von ROAS und Effizienz durch ganzheitliche Ad Operations zur Steigerung des digitalen Marketing-Impact.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/ad-operations\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr erfahren<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<span id=\"iht-4mobile-acc-label\" class=\"screen-reader-text\">Accordion: choose a topic below<\/span>\n\t\t\t\t<div class=\"iht__mobile-acc\" role=\"presentation\" data-iht-mobile-accordion aria-labelledby=\"iht-4mobile-acc-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item is-open\" data-iht-acc-item=\"0\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-0\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-0\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Customer Experience (CX)<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-0\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-0\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Omnichannel-personalisierte Journeys mit skalierbaren L\u00f6sungen zur Vereinheitlichung der End-to-End Customer Experience.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"1\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-1\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-1\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">CX Engineering<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-1\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-1\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cx-engineering.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Bedeutungsvolle Erlebnisse schaffen durch die Kombination von Verhaltenseinblicken, fortschrittlicher KI und Automatisierung an jedem Touchpoint.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/cx-engineering\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"2\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-2\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-2\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Insight- und Design-Labs<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-2\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-2\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insights-and-design-labs.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Propriet\u00e4re Methoden nutzen, um erkenntnisbasierte Journeys und Next-Gen-Prozesse f\u00fcr Enterprise Experiences zu gestalten.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/consulting\/insight-and-design\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"3\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-3\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-3\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Digitale Beratung<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-3\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-3\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/digital-consulting.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Gesch\u00e4ftsziele mit Strategie durch fachkundige Beratung, tiefes Dom\u00e4nenwissen und fortschrittliche KI-F\u00e4higkeiten in Einklang bringen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/consulting\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"4\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-4\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-4\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Contact Center as a Service<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-4\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-4\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Contact-Center-as-a-Service.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Loyalit\u00e4t und Wachstum durch nahtlose Journeys f\u00f6rdern, die Self-Service und menschengef\u00fchrte Agentenkontakte verbinden.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/business-process-services\/contact-center-as-a-service\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"5\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-5\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-5\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Trust and Safety<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-5\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-5\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/trustsafety.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Markenwert und Umsatz sch\u00fctzen durch Content-Kontrolle und Plattformsicherheit bei jeder Interaktion.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/trust-and-safety\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"6\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-6\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-6\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Knowledge and Creative Services<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-6\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-6\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/knowledge-creative-services.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Markenbotschaften durch kreative Inhalte und Knowledge Management aufwerten, um die digitale Journey zu verbessern.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/knowledge-creative-services\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr lessen<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__acc-item\" data-iht-acc-item=\"7\">\n\t\t\t\t\t\t\t<h3 class=\"iht__acc-heading\">\n\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\tid=\"iht-4-m-h-7\"\n\t\t\t\t\t\t\t\t\tclass=\"iht__acc-trigger\"\n\t\t\t\t\t\t\t\t\tdata-iht-acc-trigger\n\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"iht-4-m-p-7\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-title\">Ad Sales and Operations<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"iht__acc-toggle\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tid=\"iht-4-m-p-7\"\n\t\t\t\t\t\t\t\tclass=\"iht__acc-region\"\n\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\taria-labelledby=\"iht-4-m-h-7\"\n\t\t\t\t\t\t\t\tdata-iht-acc-panel\n\t\t\t\t\t\t\t\t hidden\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"iht__acc-panel-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card\">\n\t\t\t\t\t\t\t<div class=\"iht__card-media\">\n\t\t\t\t\t<img width=\"610\" height=\"250\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg?w=610\" class=\"iht__card-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 781px) calc(100vw - 96px), 610px\" fetchpriority=\"low\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg 610w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/ads-sales.jpg?resize=300,123 300w\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"iht__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"iht__card-desc\">\n<p>Maximierung von ROAS und Effizienz durch ganzheitliche Ad Operations zur Steigerung des digitalen Marketing-Impact.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"iht__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.sutherlandglobal.com\/de\/capabilities\/customer-experience\/ad-operations\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"iht__cta-dot\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<span class=\"iht__cta-label\">Mehr erfahren<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\n<div class=\"wp-block-sutherland-new-digital-outcome os-block\" style=\"background-color:#ffffff\"><section class=\"outcomes\"><div class=\"outcomes__inner\"><div class=\"outcomes__header\"><h2 class=\"outcomes__title\" style=\"color:#26235d\">Fallstudien<\/h2><div class=\"outcomes__nav\"><button class=\"btn-arrow btn-arrow--alt btn-prev\" type=\"button\" aria-label=\"Previous\" data-outcomes-prev=\"true\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 3l-5 5 5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><button class=\"btn-arrow btn-arrow--alt btn-next\" type=\"button\" aria-label=\"Next\" data-outcomes-next=\"true\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><\/div><\/div><div class=\"outcomes__card\"><div class=\"outcomes__media\"><div class=\"outcomes__media-item is-active\" data-media-index=\"0\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Case-1322-Banner-1320x550-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"1\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Collections-Fintech_Hero_banner_1320x550.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"2\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/AgenticAI-Banner-1320x550-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"outcomes__media-item\" data-media-index=\"3\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Global-Logistics-1320x550-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><\/div><div class=\"outcomes__stats\" data-carousel=\"true\" data-card-count=\"4\" data-carousel-desktop=\"false\" data-carousel-tablet=\"true\" data-carousel-mobile=\"true\" data-slides-desktop=\"4\" data-slides-tablet=\"2\" data-slides-mobile=\"1.15\" data-scroll-desktop=\"1\" data-scroll-tablet=\"1\" data-scroll-mobile=\"1\" data-peek-before=\"0\" data-peek-after=\"40\" data-arrows=\"false\" data-dots=\"true\" data-gap=\"15\"><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Case-1322-Banner-1320x550-1.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Case-1322-Banner-1320x550-1.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">70%<\/span><span class=\"outcomes__stat-label\">Weniger manueller Aufwand<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">70%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">Weniger manueller Aufwand<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/agentic-ai-kyc-refresh-70-percent-less-effort-50-percent-faster-reviews\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr erfahren\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/agentic-ai-kyc-refresh-70-percent-less-effort-50-percent-faster-reviews\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr erfahren<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Collections-Fintech_Hero_banner_1320x550.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Collections-Fintech_Hero_banner_1320x550.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">33%<\/span><span class=\"outcomes__stat-label\">Verbesserte Inkasso-Effizienz<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">33%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">Verbesserte Inkasso-Effizienz<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/collections-efficiency-chargeoff-rate-reduction-for-fintech-lender\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr erfahren\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/collections-efficiency-chargeoff-rate-reduction-for-fintech-lender\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr erfahren<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/AgenticAI-Banner-1320x550-1.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/AgenticAI-Banner-1320x550-1.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">60%<\/span><span class=\"outcomes__stat-label\">AHT-Reduzierung<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">60%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#ffffff\">AHT-Reduzierung<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/agentic-ai-reduces-aht-fintech-cx-transformation\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr erfahren\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/agentic-ai-reduces-aht-fintech-cx-transformation\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr erfahren<\/a><\/div><\/div><\/div><div class=\"outcomes__stat-slide\"><div class=\"outcomes__stat\" data-outcomes-tag=\"\" data-outcomes-media=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Global-Logistics-1320x550-1.jpg\" data-outcomes-media-type=\"image\"><div class=\"outcomes__stat-bg\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Global-Logistics-1320x550-1.jpg\" alt=\"\"\/><\/div><div class=\"outcomes__stat-compact\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">30%<\/span><span class=\"outcomes__stat-label\">Reduzierung des Duty &amp; VAT DSO<\/span><\/div><div class=\"outcomes__stat-detail\"><span class=\"outcomes__stat-value\" style=\"color:#ffffff\">30%<\/span><p class=\"outcomes__stat-desc\" style=\"color:#d0d0e8\">Reduzierung des Duty &amp; VAT DSO<\/p><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/order-to-cash-transformation-for-a-global-logistics-major\" class=\"outcomes__stat-arrow\" aria-label=\"Mehr erfahren\"><svg width=\"8\" height=\"14\" viewBox=\"0 0 8 14\" fill=\"none\"><path d=\"M1 1L7 7L1 13\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/order-to-cash-transformation-for-a-global-logistics-major\" class=\"outcomes__stat-btn\"><span class=\"outcomes__stat-btn-dot\"><\/span>Mehr erfahren<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-platforms new-platforms-block\" style=\"background-color:#ffffff;--np-heading-color:#1a1450;--np-arrow-color:#6CA2CB;--np-arrow-hover-color:#26235d;--np-dot-active-color:#26235D;--np-dot-inactive-color:#12ACF7\"><div class=\"component-wrapper-main top-right\" style=\"background-color:#dce6f5;--np-heading-color:#1a1450;--np-arrow-color:#6CA2CB;--np-arrow-hover-color:#26235d;--np-dot-active-color:#26235D;--np-dot-inactive-color:#12ACF7\" data-bg-art-desktop=\"\" data-bg-art-mobile=\"\"><div class=\"full-width-container\"><div class=\"np-header-row\"><h2 class=\"np-heading\">Plattformen<\/h2><div class=\"np-arrows-wrap\"><button class=\"np-slick-prev\" aria-label=\"Previous\" type=\"button\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 3l-5 5 5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><button class=\"np-slick-next\" aria-label=\"Next\" type=\"button\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><\/div><\/div><div class=\"np-slider\" data-card-count=\"7\" data-show-dots=\"true\" data-show-arrows=\"true\"><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Sutherland CX360\u00ae\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Sutherland CX360\u00ae<\/h3><p class=\"np-card-desc\">Kundenverhalten kanal\u00fcbergreifend verstehen, um eine \u00fcberlegene Customer Experience zu liefern.<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-cx360\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Conversational AI\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Conversational AI<\/h3><p class=\"np-card-desc\">Anspruchsvolle KI-gest\u00fctzte Chat- und Sprachautomatisierung f\u00fcr Self-Service-Interaktionen.\n\n<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-conversational-ai\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Sutherland Connect\u00ae\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Sutherland Connect\u00ae<\/h3><p class=\"np-card-desc\">KI-gest\u00fctzte Omnichannel Customer Experience Plattform.<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-connect\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"SmartLeap\u00ae Helptree\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">SmartLeap\u00ae Helptree<\/h3><p class=\"np-card-desc\">Intelligenteres Knowledge Management f\u00fcr eine \u00fcberlegene Customer Experience \u2013 powered by AI.<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/smartleap-helptree\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Sutherland Anywhere\u00ae\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Sutherland Anywhere\u00ae<\/h3><p class=\"np-card-desc\">Remote-Belegschaft von \u00fcberall auf der Welt managen.\n<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-anywhere\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Sutherland Translate AI\u00ae\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Sutherland Translate AI\u00ae<\/h3><p class=\"np-card-desc\">KI-gest\u00fctzter mehrsprachiger Kundensupport f\u00fcr eine globale Kundenbasis.<\/p><\/div><a href=\"https:\/\/www.sutherlandglobal.com\/de\/products-x-platforms\/sutherland-translate-ai\" class=\"np-card-cta\" aria-hidden=\"true\"><span class=\"np-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/a><\/div><\/div><div class=\"np-slide\"><div class=\"np-card\" aria-label=\"Meltag\u00ae\"><div class=\"np-card-inner\"><h3 class=\"np-card-title\">Meltag\u00ae<\/h3><p class=\"np-card-desc\">Workflow-Automatisierungsl\u00f6sungen f\u00fcr einfache, komfortable Self-Service-Erlebnisse.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-industry-focus new-industry-focus-block\" style=\"background:#ffffff;--nif-heading-color:#1a1450;--nif-arrow-color:#6CA2CB;--nif-arrow-hover-color:#26235d;--nif-dot-active-color:#26235D;--nif-dot-inactive-color:#12ACF7\"><div class=\"new-industry-focus-wapper component-wrapper-main\" style=\"background:#f8faff;--nif-heading-color:#1a1450;--nif-arrow-color:#6CA2CB;--nif-arrow-hover-color:#26235d;--nif-dot-active-color:#26235D;--nif-dot-inactive-color:#12ACF7\"><div class=\"full-width-container\"><div class=\"nif-header-row\"><h2 class=\"nif-heading\">Branchenfokus<\/h2><div class=\"nif-arrows-wrap\"><button class=\"nif-slick-prev\" aria-label=\"Previous\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 3l-5 5 5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><button class=\"nif-slick-next\" aria-label=\"Next\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/button><\/div><\/div><div class=\"nif-slider\" data-show-dots=\"true\" data-show-arrows=\"true\" data-card-count=\"10\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/banking-and-financial-services\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Bank- und Finanzdienstleistungen\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Banking-315x180-1.jpg\" alt=\"Banking\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Bank- und Finanzdienstleistungen<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Finanz-Touchpoints in nahtlose, hochvertrauensw\u00fcrdige digitale Erlebnisse f\u00fcr jeden Nutzer transformieren.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/communications-media-and-entertainment\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Kommunikation, Medien und Unterhaltung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/cme-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Kommunikation, Medien und Unterhaltung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Content-Delivery mit der Abonnentenabsicht synchronisieren, um immersive, hyper-personalisierte Journeys zu schaffen.\n<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/healthcare\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Gesundheitswesen\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Healthcare-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Gesundheitswesen<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Unifying fragmented data into human-first care models that prioritize patient empathy and accessibility.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/high-tech\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"High Tech\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/tech-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">High Tech<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Fortschrittliche KI und Design integrieren, um komplexe technische Interaktionen in intuitive Nutzervorteile umzuwandeln.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/insurance\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Versicherung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/insurance-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Versicherung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Legacy-Transformation beschleunigen, um hochdynamische, absichtszentrierte digitale Journeys f\u00fcr Versicherungsnehmer bereitzustellen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/manufacturing\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Fertigung\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/manufacturing-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Fertigung<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Shopfloor-Daten mit KI verbinden, um Mitarbeiter zu bef\u00e4higen und die industrielle Employee Experience zu verbessern.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/mortgage-services\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Mortgage Services\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/mortgage-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Mortgage Services<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Den Kreditvergabeprozess mit digitaler Pr\u00e4zision vereinfachen, um eine transparente, stressfreie Kreditnehmer-Journey zu gew\u00e4hrleisten.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/energy-and-utilities\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Ressourcen, Energie und Versorgungswirtschaft\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/energy-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Ressourcen, Energie und Versorgungswirtschaft<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Versorgungsinfrastruktur mit datenreichen digitalen Betriebsabl\u00e4ufen modernisieren, die sich am Endverbraucher orientieren.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/retail-and-consumer-goods\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Einzelhandel und Konsumg\u00fcter\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/retail-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Einzelhandel und Konsumg\u00fcter<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Omnichannel-Journeys orchestrieren, die Echtzeit-Insights nutzen, um Shopperloyalit\u00e4t und -begeisterung zu f\u00f6rdern.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><a href=\"https:\/\/www.sutherlandglobal.com\/de\/industries\/travel-and-hospitality\" class=\"nif-slide\"><div class=\"nif-card\" aria-label=\"Reisen, Transport, Gastgewerbe und Logistik\"><div class=\"nif-card-img\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/travel-315x180-1.jpg\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"nif-card-body\"><h3 class=\"nif-card-title\">Reisen, Transport, Gastgewerbe und Logistik<\/h3><div class=\"nif-card-desc\"><div class=\"nif-card-desc-text\"><p>Responsive, Echtzeit-Touchpoints gestalten, die hochwertige Erfahrungen entlang des gesamten Reisewegs sicherstellen.<\/p><\/div><div class=\"nif-card-cta-holder\"><div class=\"nif-card-cta\"><span class=\"nif-cta-icon\"><svg viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M6 3l5 5-5 5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>\n\n\n<div style=\"background-color:#DDEBF6;--fr-section-title-color:#26235D;--fr-card-title-color:#091867;--fr-card-desc-color:#404040;--fr-card-section-bg:#DDEBF6;--fr-logo-section-bg:#26235D;--fr-card-hover-bg:#ffffff;--fr-arrow-bg:#6CA2CB;--fr-arrow-icon:#ffffff;--fr-arrow-hover-bg:#26235D;--fr-arrow-hover-icon:#ffffff;--fr-dot-normal:#12ACF7;--fr-dot-active:#26235D;--fr-cta-bg:#26235D;--fr-cta-hover-bg:#12ACF7;--fr-cta-text:#ffffff;\" class=\"fr-block wp-block-sutherland-new-featured-recognitions\">\n\t<div\n\t\tclass=\"fr-block__wrapper component-wrapper-main\"\n\t\tstyle=\"background-color:#DDEBF6;\"\n\t>\n\t\t<div class=\"full-width-container\">\n\t\t\t\t\t\t\t<div class=\"fr-block__header-row\">\n\t\t\t\t\t\t\t\t\t\t\t<h2\n\t\t\t\t\t\t\tclass=\"fr-block__section-title\"\n\t\t\t\t\t\t\tid=\"fr-5-heading\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tAuszeichnungen\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"fr-block__slider\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-roledescription=\"carousel\"\n\t\t\t\t\taria-label=\"Auszeichnungen\"\n\t\t\t\t\t\t\t\t\t\t\taria-labelledby=\"fr-5-heading\"\n\t\t\t\t\t\t\t\t\t\tdata-show-arrows=\"false\"\n\t\t\t\t\tdata-show-dots=\"false\"\n\t\t\t\t\tdata-card-count=\"2\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\tclass=\"fr-block__slide\"\n\t\t\t\t\t\t\trole=\"group\"\n\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\taria-label=\"Everest Group &#039;Major Contenders&#039;\"\n\t\t\t\t\t\t\tid=\"fr-5-slide-0\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<div class=\"fr-block__card-outer\">\n\t\t\t\t\t\t\t\t<div class=\"fr-block__card-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/peak-trust-and-safety.jpg\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Trust and safety\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"fr-block__card-logo-img\"\n\t\t\t\t\t\t\t\t\t\t\twidth=\"160\"\n\t\t\t\t\t\t\t\t\t\t\theight=\"80\"\n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"fr-block__card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"fr-block__card-title\">\n\t\t\t\t\t\t\t\t\t\t\tEverest Group &#8216;Major Contenders&#8217;\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fr-block__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fr-block__card-desc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t2024 PEAK Matrix Assessment for T&amp;S \u2013 Content Moderation\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article\n\t\t\t\t\t\t\tclass=\"fr-block__slide\"\n\t\t\t\t\t\t\trole=\"group\"\n\t\t\t\t\t\t\taria-roledescription=\"slide\"\n\t\t\t\t\t\t\taria-label=\"\u2018Horizon 3\u2019 Category of the HFS Horizons\"\n\t\t\t\t\t\t\tid=\"fr-5-slide-1\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<div class=\"fr-block__card-outer\">\n\t\t\t\t\t\t\t\t<div class=\"fr-block__card-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/HFS_Primary_Logo1.jpg\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"fr-block__card-logo-img\"\n\t\t\t\t\t\t\t\t\t\t\twidth=\"160\"\n\t\t\t\t\t\t\t\t\t\t\theight=\"80\"\n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"fr-block__card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"fr-block__card-title\">\n\t\t\t\t\t\t\t\t\t\t\t\u2018Horizon 3\u2019 Category of the HFS Horizons\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fr-block__card-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fr-block__card-desc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCustomer Experience Service Providers, 2024\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-platform-testimonials testimonials-slider-block\" style=\"background:#ffffff\"><div class=\"wp-block-sutherland-new-platform-testimonials testimonials-slider-inner component-wrapper-main\" style=\"background-color:#f8faff;--ts-main-title-color:#1e2d5a;--ts-name-color:#1e2d5a;--ts-designation-color:#6b7280;--ts-company-color:#6b7280;--ts-quote-color:#374151;--ts-card-bg:#ffffff;--ts-active-dot:#26235D;--ts-inactive-dot:#12ACF7\"><div class=\"full-width-container\"><div class=\"ts-inner\"><div class=\"ts-slider\" data-show-dots=\"false\" data-show-arrows=\"false\" data-card-count=\"1\" aria-live=\"polite\"><div class=\"ts-slide\"><div class=\"ts-card\" data-index=\"0\" role=\"group\" aria-label=\"Testimonial 1 of 1\" style=\"background-color:#DDEBF6\"><div class=\"ts-card-content-body\" style=\"background-color:#ffffff\"><span class=\"ts-quote-mark ts-quote-mark--open\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"33\" height=\"25\" viewBox=\"0 0 33 25\" fill=\"none\"><path d=\"M8.91988 0L13.6829 3.81044C10.9117 5.28265 7.70747 8.91989 6.92806 12.0375C7.18787 11.8643 7.96727 11.7777 8.66008 11.7777C11.9509 11.7777 14.5489 14.2891 14.5489 18.013C14.5489 21.7368 11.4313 24.8544 7.70747 24.8544C3.63723 24.8544 0 21.6502 0 16.0212C0 9.52609 3.55063 3.72384 8.91988 0ZM26.4998 0L31.3495 3.81044C28.5783 5.28265 25.2874 8.91989 24.5946 12.0375C24.8544 11.8643 25.6338 11.7777 26.3266 11.7777C29.5309 11.7777 32.1289 14.2891 32.1289 18.013C32.1289 21.7368 29.0979 24.8544 25.2874 24.8544C21.2172 24.8544 17.6666 21.6502 17.6666 16.0212C17.6666 9.52609 21.1306 3.72384 26.4998 0Z\" fill=\"#12ACF7\" fill-opacity=\"0.4\"><\/path><\/svg><\/span><p class=\"ts-quote-text\">Sutherland hat sein Kundenportfolio erweitert und in den Ausbau seiner F\u00e4higkeiten investiert. Mit der Investition in Translate.ai wird Sutherland k\u00fcnftig die Bed\u00fcrfnisse seiner Kunden in verschiedenen Sprachen erf\u00fcllen k\u00f6nnen. Au\u00dferdem wurden proaktiv Investitionen in die \u00dcberwachung des Wohlbefindens von Remote-Mitarbeitern get\u00e4tigt. Diese Faktoren haben zur Positionierung von Sutherland als \u201eMajor Contender&#8221; in der Everest Group Trust and Safety PEAK Matrix\u00ae 2023 beigetragen.<\/p><span class=\"ts-quote-mark ts-quote-mark--close\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"33\" height=\"25\" viewBox=\"0 0 33 25\" fill=\"none\"><path d=\"M23.209 24.8545L18.446 21.0441C21.2172 19.5718 24.4214 15.9346 25.2008 12.817C24.941 12.9902 24.1616 13.0768 23.4688 13.0768C20.178 13.0768 17.58 10.5654 17.58 6.84152C17.58 3.11769 20.6976 6.10352e-05 24.4214 6.10352e-05C28.4917 6.10352e-05 32.1289 3.20429 32.1289 8.83334C32.1289 15.3284 28.5783 21.1307 23.209 24.8545ZM5.62906 24.8545L0.779417 21.0441C3.55064 19.5718 6.84147 15.9346 7.53428 12.817C7.27448 12.9902 6.49507 13.0768 5.80227 13.0768C2.59804 13.0768 1.14441e-05 10.5654 1.14441e-05 6.84152C1.14441e-05 3.11769 3.03104 6.10352e-05 6.84147 6.10352e-05C10.9117 6.10352e-05 14.4623 3.20429 14.4623 8.83334C14.4623 15.3284 10.9983 21.1307 5.62906 24.8545Z\" fill=\"#12ACF7\" fill-opacity=\"0.4\"><\/path><\/svg><\/span><\/div><div class=\"ts-card-footer\" style=\"background-color:#DDEBF6\"><div class=\"ts-author-info\"><span class=\"ts-dot-accent\" aria-hidden=\"true\">\u25cf<\/span><span class=\"ts-author-name\">Abhijnan Dasgupta<\/span><span class=\"ts-author-designation\">Practice Director,<\/span><span class=\"ts-company-name\">Everest Group<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-tech-partners tech-partners-block\" style=\"background-color:#F8FAFF;--tp-title-color:#091867;--tp-card-desc-color:#404040;--tp-card-hover-bg:#ffffff;--tp-arrow-bg:#6ca2cb;--tp-arrow-color:#ffffff;--tp-arrow-hover-bg:#26235D;--tp-arrow-hover-color:#ffffff;--tp-dot-inactive:#12ACF7;--tp-dot-active:#26235D\"><div class=\"component-wrapper-main\" style=\"background-color:#DDEBF6;--tp-corner-radius-d:40px;--tp-corner-radius-m:16px\"><div class=\"full-width-container\"><div class=\"tp-section__inner\"><div class=\"tp-section__header-row\"><h2 class=\"tp-section__title\">Unsere Partner<\/h2><div class=\"component-slick-arrows-wrap\"><button type=\"button\" class=\"su-nav-arrow su-nav-arrow--prev\" aria-label=\"Previous\" style=\"--arrow-bg:#6ca2cb;--arrow-icon:#ffffff;--arrow-bg-hover:#26235D;--arrow-icon-hover:#ffffff\"><span class=\"su-nav-arrow__default\"><svg width=\"12\" height=\"20\" viewBox=\"0 0 12 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.49121e-05 9.70328C4.49121e-05 9.51324 0.0329373 9.33781 0.0987221 9.177C0.171816 9.0162 0.281458 8.8627 0.427646 8.71651L8.96871 0.36184C9.21723 0.120629 9.51691 2.32831e-05 9.86776 2.32831e-05C10.109 2.32831e-05 10.3246 0.0584987 10.5146 0.175449C10.712 0.285091 10.8692 0.434934 10.9861 0.624979C11.1031 0.815024 11.1615 1.03065 11.1615 1.27186C11.1615 1.61541 11.0263 1.9224 10.7559 2.19285L3.05904 9.70328L10.7559 17.2137C11.0263 17.4842 11.1615 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0.368001 0.148438 0.528809C0.0494792 0.689616 0 0.87207 0 1.07617C0 1.36686 0.114421 1.62663 0.343262 1.85547L6.85596 8.21045L0.343262 14.5654C0.114421 14.7943 0 15.0571 0 15.354C0 15.5519 0.0494792 15.7313 0.148438 15.8921C0.247396 16.0591 0.380371 16.189 0.547363 16.2817C0.708171 16.3807 0.890625 16.4302 1.09473 16.4302C1.3916 16.4302 1.64518 16.325 1.85547 16.1147L9.08252 9.04541C9.20622 8.92171 9.29899 8.79183 9.36084 8.65576C9.4165 8.51969 9.44434 8.37126 9.44434 8.21045Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><\/div><div class=\"tp-slider\" data-show-arrows=\"1\" data-show-dots=\"1\" data-card-count=\"10\"><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Partnerships-CCAI.png\" alt=\"Google CCAI\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">KI-gest\u00fctzte Konversationsl\u00f6sungen f\u00fcr au\u00dfergew\u00f6hnliche Kundenserviceerlebnisse.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/liveperson-ccw.jpg\" alt=\"liveperson\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Vereinfachte Policenverwaltung f\u00fcr Versicherungsgesellschaften, Agenten und Makler.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Salesforce-logo-1.png\" alt=\"Salesforce\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Die St\u00e4rke von CRM-L\u00f6sungen nutzen, um die Customer Experience zu transformieren.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Microsoft-Logo.png\" alt=\"Microsoft\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Modernste Enterprise-L\u00f6sungen zur Beschleunigung digitaler Transformationsvorhaben.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/zendesk-logo.png\" alt=\"zendesk\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Organisationen bef\u00e4higen, au\u00dfergew\u00f6hnliche Kundensupport-Erlebnisse zu liefern.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/ServiceNow-Logo.png\" alt=\"ServiceNow\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Vereinfachte digitale Workflows und verbesserte Service-Management-F\u00e4higkeiten erm\u00f6glichen.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/pega_230280.png\" alt=\"pega\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Erm\u00f6glicht optimierte Abl\u00e4ufe und au\u00dfergew\u00f6hnliche Kundenerfahrungen.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Partnerships-adobe.png\" alt=\"Adobe\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Mit Adobe helfen wir Unternehmen, \u00fcberzeugende digitale Erlebnisse zu schaffen und zu bieten.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Ushur-logo.png\" alt=\"Ushur\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Verbesserung der Kundenerfahrung mit Automatisierungsl\u00f6sungen f\u00fcr Service-Workflows.<\/p><\/div><\/div><div class=\"tp-slide\"><div class=\"tp-card\"><div class=\"tp-card__logo-wrap\"><img decoding=\"async\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Partnerships-Qualtrics.png\" alt=\"Qualtrics\" class=\"tp-card__logo\" loading=\"lazy\"\/><\/div><p class=\"tp-card__description\">Eine Partnerschaft zur Verbesserung des CX-Managements f\u00fcr Kunden.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-why-sutherland au-bg-group\"><div class=\"component-wrapper-main\" style=\"background-color:#ffffff\"><div class=\"au-bg-wrapper\" aria-hidden=\"true\"><img class=\"au-bg-wrapper__decor-img au-bg-wrapper__decor-img--desktop\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Background-Imageplatform.png\" alt=\"\" loading=\"lazy\" decoding=\"async\"\/><img class=\"au-bg-wrapper__decor-img au-bg-wrapper__decor-img--mobile\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Background-Image-1.png\" alt=\"\" loading=\"lazy\" decoding=\"async\"\/><\/div><div class=\"full-width-container\"><section class=\"ws-differentiators\" aria-labelledby=\"au-diff-title\" style=\"--ws-diff-title-color:#26235D;--ws-diff-subtitle-color:#2c3546;--ws-diff-card-title-color:#26235d;--ws-diff-card-body-color:#404040;--ws-diff-toggle-bg:#12ACF7;--ws-diff-card-bg:#f3faff\"><div class=\"ws-differentiators__inner\"><div class=\"ws-differentiators__left\"><h2 id=\"au-diff-title\" class=\"ws-differentiators__title\"><span>Warum Sutherland?<\/span><\/h2><\/div><div class=\"ws-differentiators__right is-one-column\" aria-label=\"Key differentiators\"><article class=\"ws-differentiators__card\" aria-label=\"1 of 4\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Vertrauensw\u00fcrdiger globaler Partner<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Seit \u00fcber 35 Jahren vertrauensw\u00fcrdiger Transformationsf\u00fchrer, der messbares Wachstum f\u00fcr 300+ renommierte Marken in zehn globalen Branchen erzielt.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"2 of 4\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Value Center Transformation<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Den \u00dcbergang von traditionellen kostengetriebenen Modellen zu hochwertigen Value Centern orchestrieren, die Kundenzufriedenheit und Loyalit\u00e4t aktiv steigern.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"3 of 4\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Ma\u00dfgeschneiderte CX-L\u00f6sungen<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Wir gestalten KI-gest\u00fctzte Self-Service-, Agent-Assist-, Wissens-, Analytics- und Support-Modelle, die auf Branchenanforderungen, Customer Journeys und operative Gegebenheiten zugeschnitten sind.<\/p><\/div><\/article><article class=\"ws-differentiators__card\" aria-label=\"4 of 4\"><div class=\"ws-differentiators__card-content\"><div class=\"ws-differentiators__card-header\"><h3 class=\"ws-differentiators__card-title\">Nahtlose Omnichannel-Bereitstellung<\/h3><button class=\"ws-differentiators__card-toggle\" aria-expanded=\"false\" aria-label=\"Toggle description\" type=\"button\"><\/button><\/div><p class=\"ws-differentiators__card-body\">Wir verbinden Voice, Chat, digitale Kan\u00e4le, Self-Service und menschlichen Support zu konsistenten Omnichannel-Erlebnissen, die f\u00fcr Kunden schneller, intelligenter und einfacher zu navigieren sind.<\/p><\/div><\/article><\/div><\/div><\/section><\/div><\/div><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" id=\"form\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-sutherland-new-contact-form wp-block-sutherland-marketo-form marketo-form has-bg\" id=\"marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01\" style=\"background-color:#0f1842\"><style>\n                        #marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01 .connect-section__heading { color: #12ACF7 !important; }\n                        #marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01 .connect-section__description { color: #ffffff !important; }\n                    <\/style><div class=\"component-wrapper-main\" style=\"background-image:linear-gradient(90deg,rgba(0,0,0,0) 2%,rgba(0,0,0,0) 100%)\"><div class=\"full-width-container\"><div class=\"connect-section__surface\"><div class=\"new-feature-form contactus-form-main contactus-main\"><div class=\"content__cta-wrapper\"><div class=\"content__cta-block connect-section__layout\" role=\"region\" aria-label=\"Connect section\"><div class=\"connect-section__col connect-section__col--left\"><div class=\"content__cta-title connect-section__intro\"><h2 class=\"connect-section__heading\" style=\"color:#12ACF7\">Kontakt<\/h2><\/div><div class=\"content__cta-promo\" aria-hidden=\"true\"><div class=\"content__cta-promo-blur\"><div class=\"content__cta-promo-image connect-section__visual new-contact-us__bg-shape contact__bg-shape--desktop\" aria-hidden=\"true\"><video id=\"connect-section-visual-marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01\" width=\"1920\" height=\"800\" autoplay loop muted playsinline preload=\"none\" class=\"new-contact-us__bg-video\"><source src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Mobius_O_Clock-turn-V1-3MB_252205.webm\" type=\"video\/webm\"\/><source src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Mobius_O_Clock_turn.mp4\" type=\"video\/mp4\"\/><\/video><\/div><\/div><\/div><\/div><div class=\"connect-section__col connect-section__col--right\"><div id=\"marketo-form-form-2105\" style=\"background-image:linear-gradient(to right, transparent, transparent)\" class=\"mb-form__wrap connect-section__form-panel\"><div class=\"mb-form__success-msg hide\" role=\"status\" aria-live=\"polite\">Thanks For Reaching Out! We look forward to talking soon.<\/div><form class=\"marketo-form__form mktoForm content__cta-form\" id=\"mktoForm_2105\" data-forminstance=\"marketo-form-5220ee3d-1e26-42d5-a3cf-9030a763fb01-mktoForm-2105\" data-munchkin=\"668-NEQ-306\" data-formid=\"2105\" aria-label=\"Contact form\"><\/form><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Analyze the present to anticipate, design, and build an optimized future.<\/p>\n","protected":false},"author":21,"featured_media":21851,"parent":1002,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-3893","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital CX - 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