{"id":48178,"date":"2024-08-01T06:29:34","date_gmt":"2024-08-01T14:29:34","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?page_id=48178"},"modified":"2025-04-02T23:28:34","modified_gmt":"2025-04-03T07:28:34","slug":"cognilinkclaims","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/de\/industries\/insurance\/cognilinkclaims","title":{"rendered":"Sutherland CognilinkClaims"},"content":{"rendered":"\n<div class=\"wp-block-sutherland-home-media-banner home-media-banner  home-media-banner-animation textAlign-left\"><style type=\"text\/css\">@media only screen and (min-width: 1140px) {header.sutherland-header .sutherland-menu ul.menu>li>a{color: #fff;};}}<\/style><div class=\"home-media-banner__background-image\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/CognilinkClaims-1920x550-1.jpg);background-color:#26235D\"><div class=\"home-media-banner__overlay\" style=\"background-color:#000;opacity:0.2\"><\/div><\/div><div class=\"home-media-banner__content-section\" style=\"text-align:left\"><button id=\"playButton\">Play Video<\/button><div class=\"home-media-banner__content-inner\"><p style=\"color:#FFFFFF\" class=\"subtitle\">Sutherland CognilinkClaims<\/p><h1 style=\"color:#FFF\"><span class=\"title-text second\"><strong>Sutherland CognilinkClaims | Smarter Insurance Claims Management with AI &amp; Automation<\/strong><\/span><\/h1><div class=\"banner-subtext\"><p style=\"color:#FFF\">Streamline end-to-end claim processes and deliver exceptional stakeholder experiences to accelerate positive outcomes, reduce fraud and optimize operational costs.<\/p><\/div><p class=\"btn-main btn-secondary-dark watch-view-btn\" data-videoembedlink=\"https:\/\/player.vimeo.com\/video\/942403213\">Watch Video<\/p><div class=\"custom-model-main\"><div class=\"custom-model-inner\"><div class=\"close-btn\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17.732\" height=\"17.234\" viewBox=\"0 0 17.732 17.234\"><g id=\"Group_1000\" data-name=\"Group 1000\" transform=\"translate(0 17.234) rotate(-90)\"><path id=\"Icon_Chevron_down\" data-name=\"Icon Chevron down\" d=\"M17.171,7.31,10.4.536A1.879,1.879,0,0,0,8.866.009,1.885,1.885,0,0,0,7.334.536L.56,7.31a1.917,1.917,0,1,0,2.71,2.711l5.6-5.6,5.594,5.6A1.917,1.917,0,0,0,17.171,7.31Z\" transform=\"translate(6.652 17.732) rotate(-90)\" fill=\"#b4b4b4\" fill-rule=\"evenodd\"><\/path><path id=\"Icon_Chevron_down-2\" data-name=\"Icon Chevron down\" d=\"M17.171,7.31,10.4.536A1.879,1.879,0,0,0,8.866.009,1.885,1.885,0,0,0,7.334.536L.56,7.31a1.917,1.917,0,1,0,2.71,2.711l5.6-5.6,5.594,5.6A1.917,1.917,0,0,0,17.171,7.31Z\" transform=\"translate(10.581) rotate(90)\" fill=\"#b4b4b4\" fill-rule=\"evenodd\"><\/path><\/g><\/svg><\/div><div class=\"custom-model-wrap\"><div class=\"pop-up-content-wrap\"><iframe width=\"560\" height=\"315\" src=\"\" title=\"YouTube video player\" frameborder=\"0\" sandbox=\"allow-scripts allow-same-origin allow-presentation\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><\/div><\/div><div class=\"bg-overlay\"><\/div><\/div><\/div><\/div><div class=\"hero-donw-arrow\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/sutherland\/assets\/src\/images\/hero-down-arrow.svg\" width=\"31\" height=\"19\" role=\"button\" alt=\"Down Scroll\" title=\"Down Scroll\"\/><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-intro-block intro-block-sections\"><div class=\"intro-block-left\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><h2 style=\"color:#2C3546\">Transforming Claims with AI, Analytics and Automation<\/h2><\/div><div class=\"intro-block-right\">\n<p>A streamlined and effective claims process is vital in the insurance industry, serving as the ultimate test for providers. High expectations and emotions at this critical moment can make or break customer retention. A negative experience can lead to lost business and harm reputation. Currently, many insurance claims processes are costly, complex, time-consuming, labor-intensive, and prone to errors and fraud.<\/p>\n\n\n\n<p>Sutherland CognilinkClaims is a cutting-edge P&amp;C solution built with Sutherland&#8217;s AI, analytics, and automation expertise. It reimagines claims to reduce fraud and costs, accelerating positive outcomes. Intuitive and transformative, it enhances the claims journey and delivers an exceptional stakeholder experience.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-718d0b1c-e5c4-4839-9e39-38735b290929\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/de\/contact-us\" class=\"btn-main btn-secondary\" target=\"_self\" rel=\"noopener\">Contact Us<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-three-column-text three-column-text-main three-column-text-layout-column-4-view\" style=\"background-image:linear-gradient(140deg, #26235d, #26235d, #b82659)\"><div class=\"three-column-text-main__title-section\" style=\"text-align:left\"><h2 style=\"color:#FFFFFF\">Benefits<\/h2><\/div><div class=\"three-column-text-main__box-section\"><div class=\"three-column-text-main__inner-box\"><div class=\"three-column-text-main__boxes\"><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#FFFFFF\">Achieve More, Faster \u2013 with Document AI and Automation<\/h3><p style=\"color:#FFFFFF\">With AI we automate routine tasks, freeing your teams. It extracts critical data, reduces fraud, and provides accurate valuations.<br>Sutherland CognilinkClaims processes over 70% of claims automatically, triaging cases. Complex cases are escalated for timely resolution, improving cycle times by over 40%.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#FFFFFF\">Deliver Personalized Experiences<\/h3><p style=\"color:#FFFFFF\">Lack of claim status visibility frustrates stakeholders. Our solution balances automated and agent updates, keeping everyone informed. Sutherland CognilinkClaims offers personalized support with Q&amp;A, chatbots, and seamless advisor handovers, boosting Net Promoter Scores by 10+ points and improving productivity by over 40%.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#FFFFFF\">Knowledge that Empowers<\/h3><p style=\"color:#FFFFFF\">With Sutherland CognilinkClaims, harness the power of AI to enhance knowledge management. Our solution maps training materials and procedures, providing real-time access for teams. Sentiment analysis offers valuable customer insights and expert guidance.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#FFFFFF\">Data-Driven Insights<\/h3><p style=\"color:#FFFFFF\">Sutherland CognilinkClaims leverages advanced analytics for faster, better results. It quickly maps customer and third-party information to identify failure causes. Handlers get real-time support to improve satisfaction, while leaders benefit from detailed evaluations, summaries, and audit trails for continuous improvement and compliance.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t<div id=\"casestudy-slider-1\" class=\"wp-block-sutherland-casestudy-slider case-study-slider show-heading overlap-prev-block\">\n\t\t\t\t<style>\n\t\t\t\t\t#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t<\/style>\n\t\t\t\t<div class=\"casestudy-slider show-arrows show-dots\">\n\t\t\t\t\t<div class=\"casestudy-slider__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__title-section\" style=\"background-color: #FFFFFF\">\n\t\t\t\t\t\t\t\t<h2 style=\"color: #272F3D\">Case Studies<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"transformation-stories-slider__arrows\">\n\t\t\t\t\t\t\t<div class=\"casestudy-slider__arrows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"prevarrow transformation-stories-previous\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M8.28315 12.5242L8.28317 12.5242C9.07228 11.7188 9.07228 10.4099 8.28317 9.60455L6.16673 7.44446C5.79008 7.06005 5.79009 6.43995 6.16673 6.05554L8.24909 3.93023C9.03883 3.12421 9.07333 1.8157 8.31298 1.00696C7.91578 0.584481 7.38938 0.375 6.86352 0.375C6.35066 0.375 5.83739 0.574296 5.44397 0.975831C5.44397 0.975832 5.44397 0.975833 5.44397 0.975834L1.21684 5.29024L1.21683 5.29024C0.427722 6.09562 0.427722 7.40448 1.21683 8.20986L5.44395 12.5242C6.229 13.3253 7.49834 13.3253 8.28315 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tPrevious\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t<button class=\"nextarrow transformation-stories-next\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M1.34185 12.5242L1.34183 12.5242C0.552723 11.7188 0.552723 10.4099 1.34183 9.60455L3.45827 7.44446C3.83492 7.06005 3.83491 6.43995 3.45827 6.05554L1.37591 3.93023C0.586175 3.12421 0.551672 1.8157 1.31202 1.00696C1.70922 0.584481 2.23562 0.375 2.76148 0.375C3.27434 0.375 3.78761 0.574296 4.18103 0.975831C4.18103 0.975832 4.18103 0.975833 4.18103 0.975834L8.40816 5.29024L8.40817 5.29024C9.19728 6.09562 9.19728 7.40448 8.40817 8.20986L4.18105 12.5242C3.396 13.3253 2.12666 13.3253 1.34185 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"casestudy-slider__slide-main slick-init-loader\" \n\t\t\t\t\t\t\tdata-slide-autoplay=\"true\"\n\t\t\t\t\t\t\tdata-slide-arrows=\"true\"\n\t\t\t\t\t\t\tdata-slide-dots=\"true\"\n\t\t\t\t\t\t\tdata-slide-desktop=\"3\"\n\t\t\t\t\t\t\tdata-slide-tablet=\"2\"\n\t\t\t\t\t\t\tdata-slide-mobile=\"1\"\n\t\t\t\t\t\t\tstyle=\"background-color: #FFFFFF\"\n\t\t\t\t\t\t\trole=\"list\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die Versicherungsabl\u00e4ufe zu transformieren und 40\u202f% Zero Touch Claims zu erm\u00f6glichen.\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/reimagining-insurance-processes-with-sutherland-robility-sutherland\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"507\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/InsuranceCaseStudy_hero_859x507px.jpg?w=859\" class=\"attachment-1032 size-1032\" alt=\"Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die...\" title=\"Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die...\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/InsuranceCaseStudy_hero_859x507px.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/InsuranceCaseStudy_hero_859x507px.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/InsuranceCaseStudy_hero_859x507px.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 859px) 100vw, 859px\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/reimagining-insurance-processes-with-sutherland-robility-sutherland\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die Versicherungsabl\u00e4ufe zu transformieren und 40\u202f% Zero Touch Claims zu erm\u00f6glichen.<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFallstudie\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/reimagining-insurance-processes-with-sutherland-robility-sutherland\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die Versicherungsabl\u00e4ufe zu transformieren und 40\u202f% Zero Touch Claims zu erm\u00f6glichen. \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/reimagining-insurance-processes-with-sutherland-robility-sutherland\" aria-label=\"Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Sutherland arbeitet mit einer f\u00fchrenden Sachversicherungsgesellschaft zusammen, um die Versicherungsabl\u00e4ufe zu transformieren und 40\u202f% Zero Touch Claims zu erm\u00f6glichen.<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr Gruppenleistungen, mit einer Effizienzsteigerung von 28\u202f% und einer Steigerung der CSAT um mehr als 10\u202fPunkte \"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/top-3-group-benefits-carrier\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"446\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/CS8-770x446-1.jpg?w=770\" class=\"attachment-1032 size-1032\" alt=\"Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr...\" title=\"Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr...\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/CS8-770x446-1.jpg 770w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/CS8-770x446-1.jpg?resize=300,174 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/CS8-770x446-1.jpg?resize=768,445 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/top-3-group-benefits-carrier\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr Gruppenleistungen, mit einer Effizienzsteigerung von 28\u202f% und einer Steigerung der CSAT um mehr als 10\u202fPunkte <\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFallstudie\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/top-3-group-benefits-carrier\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSchadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr Gruppenleistungen, mit einer Effizienzsteigerung von 28\u202f% und einer Steigerung der CSAT um mehr als 10\u202fPunkte  \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/top-3-group-benefits-carrier\" aria-label=\"Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Schadensregulierung f\u00fcr eines der Fortune 500 Versicherungsunternehmen f\u00fcr Gruppenleistungen, mit einer Effizienzsteigerung von 28\u202f% und einer Steigerung der CSAT um mehr als 10\u202fPunkte <\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"Die Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit Sutherland zusammen, um eine Wachstumsstrategie zu entwickeln und die Marktf\u00fchrerschaft zur\u00fcckzuerobern\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/small-commercial-insurer-re-claims-us-leaderboard\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1240\" height=\"531\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Sutherland_Insurance_Hiscox-Case-Study_2000x857-Thumbnail_revised-1.jpg?w=1240\" class=\"attachment-1032 size-1032\" alt=\"Die Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit...\" title=\"Die Nr. 1 der 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class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/small-commercial-insurer-re-claims-us-leaderboard\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Die Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit Sutherland zusammen, um eine Wachstumsstrategie zu entwickeln und die Marktf\u00fchrerschaft zur\u00fcckzuerobern<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFallstudie\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/small-commercial-insurer-re-claims-us-leaderboard\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDie Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit Sutherland zusammen, um eine Wachstumsstrategie zu entwickeln und die Marktf\u00fchrerschaft zur\u00fcckzuerobern \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/small-commercial-insurer-re-claims-us-leaderboard\" aria-label=\"Die Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Die Nr. 1 der US-amerikanischen Versicherungen f\u00fcr kleine Unternehmen arbeitet mit Sutherland zusammen, um eine Wachstumsstrategie zu entwickeln und die Marktf\u00fchrerschaft zur\u00fcckzuerobern<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-sutherland-column-image-text\"><div class=\"our-differentiators-colums\" style=\"background:linear-gradient(0deg,rgb(237,239,238) 0%,rgb(255,255,255) 100%)\"><div class=\"our-differentiators-colum left\" style=\"background:linear-gradient(121deg, rgba(224, 141, 57, 0.36) 0%, rgba(255, 255, 255, 0.36) 31%, rgba(255, 255, 255, 0.36) 64%, rgba(224, 141, 57, 0.36) 100%)\"><h2 style=\"color:#2C3546;text-align:left\">Unlocking Digital Performance<\/h2><div class=\"our-differentiators-img\"><\/div><\/div><div class=\"our-differentiators-colum right\" style=\"text-align:left\"><div class=\"inner-mid-col-text-section\"><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>Empowering Digital Excellence for Insurance<\/strong><\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">As a trusted partner to over 80 Insurance providers and servicers worldwide, Sutherland integrates digital technology into more than 70% of their operations by combining domain expertise, market-leading technology and business process excellence.<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>Pioneering Products and Platforms<\/strong><\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">Sutherland CognilinkClaims leverages Sutherland\u2019s digital expertise, backed by over 200 unique patented inventions across AI and other critical technologies, powering a transformative leap in optimizing the claims journey.<\/p><\/div><\/div><div class=\"accordian-text-section\"><div class=\"accordian-text-title\"><p class=\"title\" style=\"color:#2C3546\"><strong>The Best of Human Expertise and Technology<\/strong><\/p><\/div><div class=\"accordian-text-descriptions\"><p class=\"description\" style=\"color:#2C3546\">Grounded in a human-centered design ethos, Sutherland CognilinkClaims seamlessly integrates human expertise, artificial intelligence, automation, and innovative CX accelerators to enable streamlined processes, elevated customer experiences and unparalleled efficiency.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"insight_slider-1\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-type-3\">\n\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t#insight_slider-1 .insight-slider__inner .insights__title-section .insights-block__arrows button{border-color:#26235d 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class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-Insurance-Whitepaper-new-site-hero.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Beyond the Hype: How AI Is Transforming Insurance Claims\" title=\"Beyond the Hype: How AI Is Transforming Insurance Claims\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-Insurance-Whitepaper-new-site-hero.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-Insurance-Whitepaper-new-site-hero.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-Insurance-Whitepaper-new-site-hero.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/whitepaper\/beyond-the-hype\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Beyond the Hype: How AI Is Transforming Insurance Claims<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Whitepaper<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/whitepaper\/beyond-the-hype\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tBeyond the Hype: How AI Is Transforming Insurance Claims \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/whitepaper\/beyond-the-hype\" aria-label=\"Beyond the Hype: How AI Is Transforming Insurance Claims\">Read More<span class=\"screen-reader-text\">Read More &#8211; Beyond the Hype: How AI Is Transforming Insurance Claims<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/NEXT-Insurance-Interview.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer...\" title=\"Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer...\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/NEXT-Insurance-Interview.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/NEXT-Insurance-Interview.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/NEXT-Insurance-Interview.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/next-insurance-customer-experience\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer Experience with Sutherland<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Video<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/next-insurance-customer-experience\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tClient Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer Experience with Sutherland \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/next-insurance-customer-experience\" aria-label=\"Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer Experience with Sutherland<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Client-Stories-ARGO-Insurance.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Kundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service\" title=\"Kundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Client-Stories-ARGO-Insurance.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Client-Stories-ARGO-Insurance.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Client-Stories-ARGO-Insurance.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/argo-insurance\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Kundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Fallstudie<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/argo-insurance\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tKundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/argo-insurance\" aria-label=\"Kundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service\">Read More<span class=\"screen-reader-text\">Read More &#8211; Kundengeschichten mit ARGO-Versicherung: 14 Jahre Transformation und zuverl\u00e4ssiger Service<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Interview-Hiscox-USA-CEO.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner\" title=\"Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Interview-Hiscox-USA-CEO.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Interview-Hiscox-USA-CEO.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/Interview-Hiscox-USA-CEO.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/why-sutherland-is-the-perfect-digital-transformation-partner\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Video<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/why-sutherland-is-the-perfect-digital-transformation-partner\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tInterview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/why-sutherland-is-the-perfect-digital-transformation-partner\" aria-label=\"Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner\">Read More<span class=\"screen-reader-text\">Read More &#8211; Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-New-site-hero-Insurance-DLG-case-study.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Transforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in...\" title=\"Transforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in...\" srcset=\"https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-New-site-hero-Insurance-DLG-case-study.jpg 859w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-New-site-hero-Insurance-DLG-case-study.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/de\/wp-content\/uploads\/sites\/26\/859x507-New-site-hero-Insurance-DLG-case-study.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/claims-transformation-for-leading-personal-lines-insurer\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Transforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in Topline and 40% Reduction in Opex<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Fallstudie<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/claims-transformation-for-leading-personal-lines-insurer\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tTransforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in Topline and 40% Reduction in Opex \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/case-study\/claims-transformation-for-leading-personal-lines-insurer\" aria-label=\"Transforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Transforming Claims Operations for Leading Insurance Provider, Delivering 15% Increase in Topline and 40% Reduction in Opex<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> 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