{"id":55353,"date":"2024-12-31T03:40:18","date_gmt":"2024-12-31T11:40:18","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?p=55353"},"modified":"2025-03-21T08:56:16","modified_gmt":"2025-03-21T16:56:16","slug":"next-insurance-customer-experience","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/de\/insights\/video\/next-insurance-customer-experience","title":{"rendered":"Client Stories with NEXT Insurance: Co-creating Retailization of Insurance Customer Experience with Sutherland"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>At NEXT Insurance, delivering exceptional personalized customer experience to small businesses is paramount. By partnering with Sutherland, NEXT insurance transformed its service delivery, blending cutting-edge digital solutions with personalized human interactions. Sutherland&#8217;s licensed agents empowered by superior training programs ensure seamless support across multiple channels, enabling NEXT to exceed customer expectations. 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