{"id":8503,"date":"2019-11-03T00:00:00","date_gmt":"2019-11-03T00:00:00","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/insights\/uncategorized\/how-virtual-assistants-enable-better-customer-experience"},"modified":"2024-06-24T07:55:10","modified_gmt":"2024-06-24T07:55:10","slug":"how-virtual-assistants-enable-better-customer-experience","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/de\/insights\/blog\/how-virtual-assistants-enable-better-customer-experience","title":{"rendered":"How Virtual Assistants Enable Better Customer Experience"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

In today\u2019s digital economy, consumers expect companies to leverage the latest technologies and engage at every possible touchpoint. That requires an omnichannel engagement strategy to create seamless experiences that benefit both the brand and its clients. In fact, companies that implement omnichannel engagement solutions retain on average a whopping 90% more customers than those using …<\/p>\n","protected":false},"author":21,"featured_media":8500,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tax_service":[11],"tax_industry":[3],"class_list":{"0":"post-8503","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-blog","8":"tax_service-digital-cx","9":"tax_industry-banking-and-financial-services","10":"insight-type-blog","11":"insight-service-digital-cx","12":"insight-industry-banking-and-financial-services"},"yoast_head":"\nHow Virtual Assistants Enable Better Customer Experience - Sutherland<\/title>\n<meta name=\"description\" content=\"In today\u2019s digital economy, consumers expect companies to leverage the latest technologies and engage at every possible touchpoint.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Virtual Assistants Enable Better Customer Experience\" \/>\n<meta property=\"og:description\" content=\"In today\u2019s digital economy, consumers expect companies to leverage the latest technologies and engage at every possible touchpoint.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/de\/insights\/blog\/how-virtual-assistants-enable-better-customer-experience\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - 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