{"id":8670,"date":"2023-06-20T00:00:00","date_gmt":"2023-06-20T00:00:00","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/insights\/uncategorized\/front-office-sensibility-can-deliver-back-office-transformation"},"modified":"2025-01-30T10:59:27","modified_gmt":"2025-01-30T18:59:27","slug":"front-office-sensibility-can-deliver-back-office-transformation","status":"publish","type":"post","link":"https:\/\/www.sutherlandglobal.com\/de\/insights\/blog\/front-office-sensibility-can-deliver-back-office-transformation","title":{"rendered":"How Front-Office CX Sensibility Can Deliver Back-Office Transformation Success"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Customer experience is as critical to the back-office as it is to the front. 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