3 Ways Automated Mortgage Servicing Makes Customers Happy

Mortgage originations skyrocketed by 82% in the past three years, compared with the prior three year period.

Several major oversight areas are costing mortgage servicing far more to overlook than to fix.

In a down market, mortgage servicers can up their game with winning digital strategies.

Why are mortgage servicers prioritizing customer experience automation? Here are three big reasons why.

Now more than ever, there’s urgency to apply Conversational AI to improve customer experience in mortgage servicing.

Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation.

Mortgage loss mitigation processing takes forever. At least it seems that way. Automation and human contact can slash loss mitigation time frames.

Can some otherwise costly mortgage defaults be transformed into win-win situations for borrowers and lenders? Indeed, they can. Here’s how.

Discover how a mortgage provider transformed customer engagement by answering questions, solving problems, and delivering services through Sutherland Conversational AI.

With the accelerating pace of change in the mortgage industry, servicing needs a new way to build stronger customer relationships. Digital engagement in mortgage servicing is central to a customer experience (CX) strategy.

Achieving seamless, unified engagement using a borrower-centric approach is crucial to delivering exceptional customer experience in mortgage servicing. View our infographic to learn more.

Sutherland Transforming the Mortgage Process in the UK