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Sutherland Brings Process Transformation to Shared Services Week

Sutherland is in the business of process transformation. Covering countless industries and companies, our customers trust us to reengineer their processes to make them more efficient and effective than ever before. So it should come as no surprise that we’re sharing our process transformation prowess at this week’s #SSOW event in Orlando, Fla.

Whether you want to hear more about trust and robotics in the customer experience or how our Labs helped a successful pet services retailer enhance customer experiences to lead to greater customer loyalty, you can learn more about us and our work at Booth #217.

If you’re headed to #SSOW, you know that we’re approaching a time of uncharted territory in shared services. As we consider the workplace of the future, data analytics and automation – just to name a few – it’s imperative we consider how we transform process while keeping people at the center of it.

Stop by Booth #217 for a live demonstration featuring a comprehensive customer 360 dashboard, illustrating how to drive insights and outcomes that can be applied to Retail, Consumer Packaged Goods (CPG) businesses and supply chain management situations. The dashboard unlocks information from an end-to-end journey through the customer’s lifecycle engagement with brands.

While you’re at #SSOW, you might see some familiar faces from our team – Andy Zimmerman, Howard Cohn, Ed Kowalski, and Quoc Nguyen  – so make sure to say hello. And if you need Wi-Fi, come talk to us – we’ve got the event Wi-Fi password at Booth #217.

Either way, be sure to follow us on the ground at #SSOW this week for live updates as they happen on Twitter and LinkedIn.