Case Study

Transformed revenue cycle processes for real bottom-line results.

Numbers, whether time or money, don’t lie. At a 1,000-bed health system in the Northeast, the numbers told a story of mounting unpaid self-pay accounts that spent more than 120 days in accounts receivable (A/R) and ended as bad debt. Quite simply, our client’s revenue cycle equation – which relied on in-house efforts and piecemeal vendors – did not work and put the very core of their mission of care at risk.