Customer Experience Transformation at Scale

The client featured in this case study is the world's largest holiday rental online marketplace for finding unique and authentic places to stay. With over 4 million hosts, it has facilitated over 800 million guest arrivals to around 100,000 cities in almost every country and region around the world.

  • Services
  • Business Process Services
  • Industry
  • Travel and Hospitality
Customer Experience Transformation at Scale