- Travel and Hospitality
- Digital Transformation
- Business Process Transformation
Every day, this global market leading shipping and logistics company delivers thousands of parcels to over 220 countries. Responsible for the payment of duty and value added tax (VAT) for shipments into the UK, the client found itself in the awkward position of collecting these charges from recipients who were often unaware of the additional fees. The result was disgruntled customers and exceedingly large days sales outstanding (DSO) and collection write-offs. Our client needed an experienced partner to manage accounts receivables (AR).