- Business Process Transformation
- Digital Transformation
Sutherland engaged with the client during a time where their reinsurance business received a surge of new policies that required manual keying of data in multiple systems. The manual work resulted in a heavy backlog and their underwriting team was constantly playing catch up. The existing process required input of over 300 fields into two systems to bring the reinsurance policy to life. The client made several attempts to automate the process on their own with little to no bene t. As keying of data is highly error prone and arguably one of the most complex and laborious processes in reinsurance, this organization lacked a way to streamline their work and mitigate errors.