Why Sutherland – Solving Key Travel Industry Challenges
Trusted by Travel Industry Leaders
Sutherland partners with leading airlines, hospitality brands, and logistics providers worldwide. We have helped Riyadh Air to support its digital-first finance operations, reinforcing our role as a trusted partner for next-generation travel enterprises.
End-to-End Digital Engineering
From cloud and application modernization to data engineering, AI/ML, and experience design, we modernize legacy systems, integrate siloed data, and automate operations under one roof—delivering speed, stability, and scale.
Proven Travel & Logistics Expertise
With 38+ years of experience, 5,000+ digital engineers, and presence in 400+ global clients, Sutherland understands the operational realities of travel, hospitality, and logistics—combining domain expertise with IT, analytics, and process excellence.
AI-Powered Solutions with Real Impact
Backed by 363 patented innovations and 40+ AI platforms, we deliver practical solutions such as hyperautomation achieving 60%+ time reduction and 98% accuracy. Our multilingual AI assistants can reduce manual effort, improve service, and recover revenue with real-time inventory visibility and personalization.
Our Solutions
With nearly 38 years of proven expertise, our Digital Engineering Services empower enterprises to lead next-generation transformation across every layer of their digital ecosystem. By fusing deep industry knowledge, a co-innovation mindset, and cutting-edge technologies, we design and deliver intelligent, scalable, and human-centered solutions that drive meaningful and lasting impact.
AI & Automation
Augmenting human expertise with AI to unlock new possibilities, transformative outcomes, and enduring relationships.
Advanced Analytics
Building intelligent digital foundations powered by advanced analytics and AI-driven insights – enabling smarter operations, intelligent automation, and outcome-focused decision-making across the enterprise.
Data Engineering
Unlocking the power of data with modern, scalable, and intelligent data infrastructure. We integrate advisory, architecture, and AI-driven data engineering, powering smarter decisions and scalable transformation.
Cloud Engineering
Designing, building, and optimizing secure, scalable, and cloud-native architectures – to accelerate digital transformation by modernizing legacy systems, enabling agile development, and driving performance across multi-cloud and hybrid environments.
Cybersecurity
Sutherland offers a comprehensive suite of cybersecurity solutions designed to protect data, ensure compliance, and support secure operations across various work environments enabled by proprietary platforms with advanced AI-driven tools.
Digital Life
Reimagine your business with our Digital Life services designed to push the boundaries of emerging technologies and enable your enterprise transformation. We do this by:
- Accelerating next-gen innovation
- Reimagining customer experiences
- Showcasing AR/VR/MR and Blockchain to streamline processes
Digital Consulting
Leveraging Sutherland’s Experience-Led Digital Innovation methodology to design and execute a future-ready development roadmap across your Application, Data, and Infrastructure landscape – driving agility, scalability, and business alignment.
Digital Customer and Employee Experience Engineering
We help enterprises elevate customer and employee experiences through AI-native digital experience engineering, transforming end-to-end journeys with a focus on simplification, automation, and digital enablement. By reimagining interactions across touchpoints, we enable seamless, intelligent, and future-ready engagement that drives both customer satisfaction and workforce efficiency.
Enterprise Business Services
Our next-gen, knowledge-centered support model empowers ISVs, OEMs, and XaaS providers to scale confidently across storage, cybersecurity, cloud, MedTech, and eLearning ecosystems. We combine multilingual, always-on support with intelligent automation, human-augmented analytics, and platform-agnostic service delivery to accelerate resolution and enhance user satisfaction. Through deep integration of AI, automation, and KCS-aligned practices, we deliver consistent service excellence, faster time-to-value, and transformative customer experiences across global B2B environments.
IT & Cloud Managed Operations
Our AI-First, Services-as-a-Solution model delivers continuous value, innovation, and operational excellence – elevating service quality, user experience, and enterprise effectiveness. By unifying business process design with intelligent automation, we eliminate inefficiencies, enhance agility, and craft solutions tailored to specific industry needs. Anchored by our cognitive service management framework, we drive measurable outcomes through seamless integration across technology and service domains.
Cybersecurity Operations
We leverage strong partnerships with industry leaders in observability and security to meet the evolving needs of transforming enterprises. Our data-driven, intelligent security solutions enable safer, more resilient, and fully integrated digital ecosystems, ensuring trust, continuity, and compliance at scale.
Enterprise Packaged Applications
Sutherland leverages its extensive domain expertise and top-tier digital engineering to accelerate business transformation through seamless ERP modernization. Our platform-driven approach simplifies the process, whether you are replacing a legacy system or enhancing your current ERP to unlock new capabilities and achieve greater results.
Custom Applications & Modernization
Accelerate digital transformation through AI-enabled application modernization, agile development, digital quality assurance, quality engineering, and product engineering—Sutherland delivers scalable, future-ready solutions that drive resilient, high-performing IT ecosystems. We deliver full-stack ERP transformation, spanning implementation, cloud migration, analytics, and platform innovation to empower intelligent, agile, and future-ready enterprise applications.
Software & Product Engineering
Our approach blends design thinking, AI-native architecture, and continuous assurance to build scalable, resilient products that evolve with market needs. We offer end-to-end lifecycle support – from prototyping and experience design to agile development, cloud/SaaS enablement, and ongoing optimization. With secure coding, technical debt remediation, and continuous quality assurance built in, our solutions are engineered for long-term performance.
Digital Assurance
We ensure digital applications perform flawlessly at scale, delivering end-to-end quality assurance across cloud environments, devices, and user experiences for consistent, high-performance outcomes.
Success Stories & Impact for Travel/Hospitality Clients
Ancillary revenue growth for a leading Scandinavian airline using analytics-driven personalization
Faster refund processing for an airline through automation and workflow modernization
Reduction in DevOps costs with 100% on-time delivery for a transportation provider (Aleris)
Reduction in manual AR effort for a global logistics leader using AI-driven finance automation
NPS Improvement and 42% cost reduction for a hospitality brand through experience-led digital transformation
Finance cost optimization for a leading airline through AI-enabled revenue accounting and analytics
Testimonials
Ready to Transform Your Travel & Hospitality Business?
Take the first step toward your digital transformation – schedule a consultation with our travel industry experts today. Fill out the inquiry form and our team will reach out to discuss how Sutherland’s Digital Engineering Services can be tailored to solve your specific challenges and drive measurable success for your business.
