Why CSR Is the New First Line of Defense Against Environmental Risks
Sutherland Editorial | February 05, 2018
Business doesn't just happen. It’s a complex network of procedures, operations, and people. It's process, and it impacts everything.
At Sutherland we combine design thinking, domain expertise, and a deep understanding of business processes to get to the simplified solutions that work for you and your customers.
Our work
in action.
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Cumbersome, entrenched processes often get in the way of businesses running smoothly. Reimagining business processes allows us to streamline them and deliver exceptional experiences.
That’s why for over 30 years, we’ve worked closely with organizations that care deeply about the customer experience, including 120+ of the Fortune 1000 and global leaders in almost every major industry.
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Improved call resolution & employee satisfaction.
Leading pet specialty retailer
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Reimagined smart home customer support.
TOP 3 MEDIA & COMMUNICATIONS PROVIDER
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Strengthened customer experience & operational efficiency.
Multinational Insurance company
Better process requires
meticulous thinking.
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Blog
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Blog
3 Reasons Why Companies Should Keep Employee Experience Top of Mind
Sutherland Editorial | January 25, 2018
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Blog
WEF: The Top 5 Things You Need to Know About Voice Tech Now
Sutherland Editorial | January 24, 2018
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Blog
Human or Bot? Three Reasons AI-powered Chatbots Are Changing the Face of CX
Sutherland Editorial | January 24, 2018
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Blog
5 Ways Your Company Can Protect the Environment While Digitally Transforming in 2018
Sutherland Editorial | January 04, 2018
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Blog
How Robots and RPA Can Help Humans Think Bigger and Work from Home
Sutherland Editorial | January 18, 2018
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Blog
The Future of Work Is Bound in Blockchain
Sutherland Editorial | December 14, 2017
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Whitepaper
Robotic Process Transformation
Sutherland Editorial | June 18, 2017
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