Now is the time to turn today's customer service operations into a viable source of revenue. Join us on LinkedIn Live to find out how.

Sutherland partnered with a Life & Annuities insurer to digitally transform policyholder services over a 15-year growth journey marked by multiple acquisitions

Learn how a hyper growth small commercial insurer was able to scale, through a unique operating model solution and a set of digital accelerators, reducing the cost to serve and uplifting customer experience.

Leveraging our 3A Blueprint (Analyze, Automate, Augment), we carefully crafted a near-shore solution anchored by empathy, transparency, and customer satisfaction – while increasing productivity and shrinking expenses.

The success of your customer-facing front-office relies on the frictionless execution of your back-office. Find out how you can give your back-office the attention it deserves.

Generative AI doesn't just hold value for the airline industry's front- and mid-office processes. It can transform and streamline back-office functions too. Discover how.

Customer analytics are essential for forward-thinking businesses. But what analytics do you need to deliver a digital-first customer experience? Find out.

Robotic Process Automation (RPA), Intelligent Automation and hyperautomation overlap significantly, but they offer different benefits. Learn more.

With profit margins still not back to pre-pandemic levels, airlines need leaner operating models. Discover how generative AI can help, while enhancing the delivery stage of the carrier journey.