9 Insights Under
Solution Overview
Achieve true omnichannel customer experience with Sutherland’s AI-powered CXM solutions
Incorporating AI into CXM allows brands to boost effectiveness and efficiency across customer journeys, as well as enable insights to drive better outcomes, and revolutionize your Customer Experience. At Sutherland, we collaborate with our clients to infuse AI, user-focused design and operational excellence across various areas, including Knowledge Management, Agent Experience, Manager Experience, Workforce Management, Quality, Talent Acquisition, and more.
Future-proof network operations with Sutherland’s AI-driven NetworkOps solutions
Sutherland's solution focuses on revolutionizing network management through AI-powered predictive analytics and machine learning. This innovative approach enables operators to proactively identify and rectify impending network service issues, thereby maintaining seamless connectivity.
Simplify the transition to a digital service provider with Sutherland’s Telco BPaaS
Sutherland Telco BPaaS offers telecom operators the opportunity to transition into agile, digital service providers using a SaaS OSS/BSS stack enhanced by AI. Our solution empowers you to streamline customer journeys, harness marketplace capabilities, and seamlessly integrate partners, reducing time-to-market without hefty initial investments.
Unlock growth opportunities with Sutherland’s market-leading IoT and 5G solutions
Sutherland's IoT-as-a-Service seamlessly integrates IT, IoT, and OT data onto a unified platform. Leveraging advanced technologies like predictive modeling, it achieves impactful business outcomes in terms of productivity, efficiency, and safety and security for both people and assets within various spaces.
Insurance Reimagined With Digital-First Operations
Sutherland TPA-Edge goes beyond traditional TPAs, delivering end-to-end efficiencies, conversions, and cost savings with best-in-class partnerships and unbeatable industry expertise.
Insurance Verification and Prior Authorization
Productivity soars when cancellations and reschedules are eliminated. Automating insurance verification and prior authorization tasks can improve the patient experience and increase physician utilization.
Unscramble Insurance Verification and Prior Authorization
Lack of automation can weaken your insurance-related functions so that they’re unable to adapt to day-to-day challenges. For example, if verification and authorization go off the rails whenever someone is out sick, you can lose revenue, time, and patients.
Make The Complex Simple With Sutherland FinXelerate
For FinTechs, driving efficiency and profitability starts with the right operating model. Sutherland FinXelerate tackles your operational hurdles so you can continue delivering groundbreaking CX at scale.
Transform AML Challenges Into Business Value With Sutherland AML
By investing in customer-centric technology that streamlines data systems and processes, companies can meet CX and AML compliance expectations. Discover how.
Share this: