Play VideoCase StudiesDiscover thought leadership, emerging trends, actionable insights and real-world success stories. 189Results Select Industry Select All Banking and Financial Services Communications, Media & Entertainment Energy and Utilities Healthcare Insurance Manufacturing Mortgage Services Retail and Consumer Packaged Goods Technology Travel, Transportation, Hospitality & Logistics Select Service Select All Application Services Artificial Intelligence Automation Business Process as a Service Cloud Content Services Data & Analytics Digital Consulting Digital CX Digital Engineering Services Digital Operations Enterprise Packaged Applications Insight & Design Labs IoT+ as a Service Products x Platforms Select Type Select All Blog Case Study Infographic Podcast Solution Overview Video Webinar Whitepaper Case Study Close Icon Clear All Case StudyMay 26, 2025Sutherland Helps Hospitality Leader Boost NPS by 40 Points and Cut Costs by 42% Through Experience-Led Transformation Case StudyMay 26, 2025Sutherland Transforms Refund Operations for India’s Leading Airline with 80% Faster Processing Case StudyMay 26, 2025Sutherland Powers 93% Manual AR Effort Reduction and Uplifts Process Accuracy for Global Courier Leader Case StudyMay 26, 2025Sutherland Powers 70% Uplift in Operational Efficiency for Avaya Through Intelligent Automation Case StudyMay 26, 2025Fueling Safer Operations: Sutherland Helps Oil and Gas Giant Achieve 15% Reduction in Monitoring Costs Case StudyMay 26, 2025Sutherland helps Global Tech Leader Reduce Churn to <1% and Scale Customer Success Through Intelligent Automation Case StudyMay 26, 2025Strategic Automation Powers 6% Revenue Growth and 11% Workforce Efficiency for Leading Floral Gifting Company Case StudyMay 26, 202581% First-Call Resolution: How Sutherland Harnessed Intelligent Automation to Redefine Support for a Leading Restaurant Software Company Case StudyMay 26, 2025Servbank Partners with Sutherland to Achieve 30% Monthly Service Cost Savings with Conversational AI Case StudyMay 26, 2025Driving Cost Efficiency and Business Agility for Cummins: How Outcome-Based Cloud Migration Enabled a 58% Cost Reduction in IT Support Load More