Electricals Manufacturer Achieves Real-Time Supply Chain Visibility and Compliance with Sutherland’s eSeal® Platform

Industry: Manufacturing
Services: Automation, Digital Engineering Services, Enterprise Packaged Applications, eSeal®

Client Overview

The client is a global manufacturer in the fast-moving electrical goods (FMEG) sector, managing a network of 100+ vendors and 25+ distribution depots across the country. Its decentralized operations, often involving third-party partners, created significant challenges in achieving real-time visibility and data consistency across production, inventory, and quality control systems.

The Challenge

The client’s decentralized manufacturing and vendor ecosystem created visibility gaps and compliance challenges. Production data, including batch numbers, operator details, and quality checks, were inconsistently recorded, which limited the ability to generate accurate reports and trace defects back to their source.

Quality assurance was further complicated by manual processes and disparate tools across vendor sites, leading to delays and data errors. The absence of real-time tracking hindered decision-making and slowed down warranty and returns management. The client required a digitally connected supply chain capable of providing end-to-end traceability, compliance assurance, and data-driven insights across its ecosystem.

Sutherland Solution

Sutherland implemented the eSeal® digital supply chain platform to connect all production, vendor, and depot operations into a single traceability ecosystem. The solution introduced QR code–based tracking for materials and consumables, enabling end-to-end monitoring from manufacturing to dispatch.

The platform was integrated with the client’s ERP system, ensuring automatic synchronization of production data, inventory transactions, and compliance documentation. Sutherland’s solution delivered intuitive dashboards that tracked material status, QC indicators, stock levels, and expiration dates—empowering teams with actionable insights in real time.

Features like automated stock replenishment, scan-to-use tracking, and one-click updates minimized manual data entry while ensuring data accuracy. Standardized quality control and documentation protocols across vendor sites improved compliance and audit readiness.

The Outcome

The digital transformation delivered complete visibility and transparency across the client’s multi-tiered supply chain. The implementation of eSeal® technology connected over 100 vendors and 25 distribution sites, providing a single source of truth for production, inventory, and compliance data.

The client achieved real-time inventory visibility, reducing manual effort and enabling proactive decision-making. Data accuracy for production and compliance reporting improved, significantly enhancing quality traceability and reducing warranty and service issues.

Manual QC and stock update errors were virtually eliminated, while automated replenishment improved operational efficiency. The client now operates with a fully connected, compliant, and transparent supply chain that enhances agility, customer trust, and future scalability.