Empower Healthcare Providers to Deliver Better Patient Outcomes

We help healthcare organizations leverage digital technologies to streamline operations, enhance customer experiences, and improve overall efficiency. Our domain experts provide strategic guidance and drive implementation in areas such as digital transformation, healthcare technology adoption, operational efficiency, revenue cycle management, regulatory compliance, healthcare policy analysis, and more.

Data and Analytics
We help healthcare organizations solve complex business problems and derive insights from data to support decision-making, identify cost-saving opportunities, and improve business outcomes.

AI
We help organizations unlock the transformative potential of AI to transform various aspects of healthcare delivery, including diagnosis, treatment planning, personalized medicine, disease management, and administrative processes.

By leveraging innovative technologies and personalized approaches, we enable patient-centric experiences that foster trust, improve health outcomes, and strengthen patient-provider relationships. These services include patient registration, appointment scheduling, and initial interactions with healthcare professionals.

Customer Experience

Our provider enrollment services ensure that healthcare professionals and organizations undergo proper credentialing and authorization processes to provide services within designated healthcare networks or payer systems.

Credentialing and SmartCred™
Our SmartCred platform accelerates credentialing with automation to enhance experiences, improve quality, and increase consistency. It also powers omnichannel outreach to reduce provider friction and improve turnaround time.

Sutherland’s HIM solutions ensure the accuracy, confidentiality, and accessibility of health records, enabling clinical decision-making, quality improvement initiatives, and regulatory compliance efforts.

Through strategic RCM services, we help healthcare organizations drive effectiveness at every stage of the revenue cycle to enhance operational efficiency, minimize revenue disruptions, and achieve greater profitability in an increasingly competitive healthcare landscape.

We partner with healthcare organizations to formulate and implement comprehensive population health management strategies. This includes initiatives for preventive care, health screenings, chronic disease management programs, and community outreach aimed at tackling social determinants of health.

Sutherland’s Business Process as a Service (BPaaS) offering combines the best of our deep domain expertise and ecosystem of digital engineering capabilities to create an end-to-end solution tailored to your business DNA. Our Healthcare BPaaS services are transforming the way healthcare organizations manage their operational workflows and encompass a range of functions, including claims processing, revenue cycle management, billing, appointment scheduling, and more.