Inclusion and Belonging: Fueling Innovation and Business Growth

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We are Committed to Inclusive Leadership That Drives Progress


At Sutherland, inclusive leadership is core to how we shape an intentional employee experience. Our leaders create environments where individuals feel respected, empowered, and heard, unlocking the full potential of our global teams. This people-first approach reinforces our position as an employer of choice and fuels the agility, creativity, and accountability needed to engineer exceptional digital outcomes for our clients.

We believe innovation happens when people thrive. That’s why Inclusion and Belonging (I&B) are strategic enablers of how we lead, deliver, and grow.

86%

Feel they belong at Sutherland (being their authentic self)

82%

Feel they have psychological safety at work

85%

Think Sutherland is inclusive

78%

Think we have equitable processes

Our Commitment to I&B is Brought to Life Through Strategy, Leadership and Measurable Action:

  • Our I&B strategy aligns with business objectives and includes clear metrics to measure progress.
  • The Global Head of Inclusion and Belonging leads the strategy, while Regional I&B Leads tailor it to local cultures. Employees help shape initiatives, supported by I&B advocates on the ground. Expert-designed surveys help us listen, prioritize and act based on data insights and lived experiences.
  • We track results across employee engagement, hiring, retention, feedback from clients and performance.

DEI

Creating VALUE with a Human Touch

At Sutherland, our commitment to Inclusion and Belonging fuels how we deliver for our people and our clients. We create VALUE through Visibility of all communities, Awareness that builds understanding, Leadership that sets the tone, Unleashing the potential of our vibrant talent, and Empowering our People Managers. Through this, we cultivate an environment where everyone can thrive.

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Visibility

of All Communities

Increase visibility of underrepresented voices by sharing employee stories, facilitating impactful panel discussions, and driving allyship through our Employee Resource Groups (ERGs).

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Awareness

We elevate awareness of underrepresented communities by highlighting role models, both within and outside the organization and learning experiences that foster empathy, curiosity and cultural intelligence.

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Leadership

Our leaders set the standard for I&B by modeling inclusive behavior, holding space for diverse perspectives, and driving equity through action.

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Unleashing

the Potential of Our Vibrant Talent

Unlock the full potential of our vibrant workforce by nurturing a culture of mentorship, knowledge-sharing, empowering every employee to excel and drive innovation.

Empower

Empowering

Our People Managers

We equip our managers to foster inclusion by addressing bias, listening deeply, supporting team wellbeing and creating high performing and psychologically safe teams.

Our Commitment Reaches Beyond Our Team with Supplier Diversity

Sutherland is a minority-owned business with a multinational presence. This puts us in a position to benefit small and diverse businesses, create economic opportunities, and help bridge the income gap worldwide. We continue to build a supplier base that contributes to our competitive advantage and demonstrates our commitment to uplifting the communities where we operate.

In alignment with our business-wide I&B strategy, this purpose-led program targets an increase in spend with supplier diversity categories, which include, but are not limited to, business enterprises owned by minorities, women, persons with disabilities, veterans, African Americans, Asian-Pacific Americans, Hispanic Americans, and Native Americans.

Fill out this form if you believe your diverse company is the right fit for our Global Sourcing needs and efforts.

Diverse Supplier Registration Form

Inclusion and Belonging

At Sutherland, you can grow your own way in an inclusive workplace.

Awards & Recognition

HRCF 2025
GPTW Women India 2024
GPTW India DEI
Brandon Hall Group L&D
1000 Women Leaders
NMSDC
GPTW Bulgaria
GPTW-Canada
GPTW-China
GPTW-Columbia
GPTW-Egypt
GPTW-India-2024
GPTW-Kosovo
GPTW-KSA
GPTW Mexico
GPTW-MY
GPTW-Philippines
GPTW-UAE
GPTW-USA
GPTW-UK
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DivHersity
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Leaders Championing Inclusion and Belonging at Sutherland

Dilip Vellodi
Dilip Vellodi
Chairman & CEO
Eric Tinch
Eric Tinch
Chief People Officer
Doug Gilbert
Doug Gilbert
CIO and Chief Digital Officer
Harita Gupta
Harita Gupta
SVP, Head of Global Experience
Maria Dolores Garcia
Maria Dolores Garcia
VP, Global Marketing
Priya Kannan
Priya Kannan
VP, Global Taxation
Karen Pugh
Karen Pugh
VP, Service Delivery
Idania Quintanilla
Idania Quintanilla
AVP, Employee Experience & Sustainability
Abhishek Agarwal
Abhishek Agarwal
AVP, Ethics & Corporate ComplianceLinkedIn Icon
Ajitha T A
Ajitha T A
Director, Global Inclusion and Belonging