Diversity, Equity, and Inclusion (DEI); A Critical Business Imperative

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We’re Committed to Diverse Leadership Driving Progress

Empowering the human experience in a digital world is what we do. Demonstrating inclusiveness and equity is key to our culture and is embedded in every aspect of our Employee Experience. Sutherland’s reputation as an employer of choice is vital in attracting and retaining great talent, and diversity is essential to drive innovation.

Sutherland’s environment is a place where all are valued, respected, and included — where people are empowered to do their best work and bring great ideas to the table – and this is essential to how we do business.

Our commitment to DEI flows from the core of who we are and what we believe, and it drives us to take action:

  • Our DEI strategy aligns with our business objectives and clearly identifies the metrics for tracking progress.
  • A Global DEI Council leads our strategy and programs, with Leaders bringing their views to represent local/diverse perspectives. Employees are involved in the design of local initiatives, supported by champions on the ground.
  • Expert-designed surveys to take the pulse on DEI, helping us shape priorities to drive action and measure impact.
  • We amplify our support to under-represented groups.
  • We track results across employee engagement, hiring, retention, feedback from clients & performance.

DEI

Empowering Diversity with a Human Touch

Our global DEI program creates awareness, accountability, and alignment across the business. DEI is integrated with our talent management processes; supporting career growth and skills development, and in our approach to developing human-centric leaders. We empower people throughout their time at Sutherland, encouraging their journey to grow and LEARN.

DEI

Our Commitment Reaches Beyond Our Team With Supplier Diversity

Sutherland is a minority-owned business with a multinational presence. This puts us in a position to benefit small and diverse businesses, create economic opportunities, and help bridge the income gap worldwide. We continue to build a supplier base that contributes to our competitive advantage and demonstrates our commitment to uplifting the communities where we operate.

In alignment with our business-wide DEI strategy, this purpose-led program targets an increase in spend with supplier diversity categories, which include, but are not limited to, business enterprises owned by minorities, women, persons with disabilities, veterans, African Americans, Asian-Pacific Americans, Hispanic Americans, and Native Americans.

Fill out this form if you believe your diverse company is the right fit for our Global Sourcing needs and efforts.

Diverse Supplier Registration Form

DEI
DEI

Employee Sentiment on DEI

  • 86% feel they belong at Sutherland (being their authentic self)
  • 78% think we have equitable processes
  • 85% think Sutherland is inclusive
  • 82% feel they have psychological safety at work
Great Place to Work - Bulgaria
Great Place to Work - Canada
Great Place to Work - China
Great Place to Work - Colombia
Great Place to Work - Egypt
Great Place to Work - India
Great Place to Work - Kosovo
Great Place to Work - Mexico
Great Place to Work - MY
Great Place to Work - Philippines
Great Place to Work - USA
Top 5 Divhersity champions
Top 20 Divhersity
Top 20 Winner Divhersity
Top 20 Winner Women Leadership
Best Places to Work for Women India
NMSDC

The Voice of Our People

There is nothing more important to me and the leadership team than having an organization that works ethically and with inclusion in every single interaction during every moment of the day – and this definitely starts with my office.”

Dilip Vellodi Chairman & CEO

We are super excited to be recognized among the Top 20 companies in India as Best Place to Work for Women. This means a lot to us and to me as a woman leader.”

Harita Gupta SVP, APAC

At Sutherland, you can grow your own way in an inclusive workplace.

Key Leaders Progressing Our DEI Journey

Dilip Vellodi
Dilip Vellodi
Chairman & CEO
Eric Tinch
Eric Tinch
The Global People Office
Harita Gupta
Harita Gupta
SVP, Head of Global Experience
Julie Clarke
Julie Clarke
VP, Global Employee Experience & DEI Lead
Maria Dolores Garcia
Maria Dolores Garcia
VP, Global Marketing
Doug Gilbert
Doug Gilbert
CIO and Chief Digital Officer
Ajitha T A
Ajitha T A
Director, Global DEI Programs
Idania Quintanilla
Idania Quintanilla
AVP Employee Experience & Sustainability
Priya Kannan
Priya Kannan
VP, Global Taxation
Karen Pugh
Karen Pugh
VP, Service Delivery

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