238 Insights Under
Transforming the Airline Business Engine With Generative AI
Generative AI doesn't just hold value for the airline industry's front- and mid-office processes. It can transform and streamline back-office functions too. Discover how.
What Analytics Do You Need to Deliver a Digital-First Customer Experience?
Customer analytics are essential for forward-thinking businesses. But what analytics do you need to deliver a digital-first customer experience? Find out.
What's the Difference Between RPA, Intelligent Automation and Hyperautomation?
Robotic Process Automation (RPA), Intelligent Automation and hyperautomation overlap significantly, but they offer different benefits. Learn more.
Fueling Streamlined Operations: The Benefits of AI-Powered Service Delivery for Airlines
With profit margins still not back to pre-pandemic levels, airlines need leaner operating models. Discover how generative AI can help, while enhancing the delivery stage of the carrier journey.
Automation vs Hyperautomation: A Comparison, Differences Explained
Learn about how hyperautomation differs from mere automation.
How Front-Office CX Sensibility Can Deliver Back-Office Transformation Success
Customer experience is as critical to the back-office as it is to the front. Learn how to deliver back-drive digital transformation success.
Attended vs. Unattended RPA: The Differences Explained
Attended RPA bots are activated by users who can trigger them when needed. Unattended RPA works on a set schedule. Explore the differences between the two.
Smoothing The Runway: Transforming Pre-travel Experiences With AI
The airline industry’s shift to generative AI is underway. Find out how you can use this technology to drive new efficiencies and deliver an enhanced, more personalized customer experience.
How Businesses Can Use Automation To Capitalize on the Metaverse Opportunity
In the metaverse virtual reality, customer trust and safety are key to future business success. Learn how to navigate metaverse problems and capitalize on the opportunities.