Dilip is the founder, chairman, and chief executive officer of Sutherland. He is a leading authority on global business process transformation, and pioneered the “RightSourcing™ Delivery Model” – a model designed to deliver quality, scalability, and optimum cost-effectiveness by tapping and deploying best-in-class global talent.
Dilip’s visionary leadership has propelled Sutherland over the last 30 years to become a leading and innovative provider of customized business and knowledge process solutions to leading global players in multiple, major industries. His enlightened approach and incisive leadership has resulted in Sutherland being repeatedly recognized for business and operational excellence.
Donna is Sutherland’s Chief Transformation and Innovation Officer as well as our Chief Marketing Officer. With over 30 years’ experience, combining management consulting and agency management, Donna has deep expertise in global branding, customer relationship management, customer experience design, digital marketing, multi-channel marketing and data-drive marketing enablement. She is one of the few senior executives to span both technology consulting and advertising.
Donna is responsible for a global practice that delivers exceptionally engineered experiences for both customers and employees.
Doug is our Chief Information Officer and Chief Digital Officer. He has extensive experience leading product development, M&A integrations, ERP implementations and technology transformation.
He’s responsible for all technology functions, digital platforms, IT Services, product development and technology partnerships and development.
Matt is our Chief Strategic Alliance Officer and the CEO of Sutherland Healthcare Solutions. His extensive experience in healthcare spans medical technology, devices, payer, provider, retail, life sciences and pharma. He also has considerable experience working in venture-backed start up companies and healthcare strategy.
Matt is responsible for bringing all of Sutherland’s existing and new partnerships and alliances into a cohesive strategy that drives growth and reputational capital.
John is the CEO of the Technology, Media, and Communication vertical at Sutherland. He’s held several other key leadership roles during his tenure, such as SVP of Global Business Development and Head of Delivery for the Americas. John’s core expertise is working within every aspect of the business development lifecycle, including the design, implementation and management of client relationships for some of the most recognized brands and partners in the world.
John is responsible for service delivery for the US, Canada, Colombia, Jamaica and Mexico. He has P&L ownership for the technology, media and communications vertical and is responsible for driving business development best practices throughout the organization.
Anju is our Chief Solutions Officer at Sutherland and previously held the role of Chief People Officer. She has extensive experience building people related businesses across global marketing including countries in the developing world. She’s worked across operations, P&L management, quality, training and recruitment in various industries.
Anju oversees the functions of sales support from proposals, bidding, developing effective solutions, embedding digital assets to pricing and onboarding new clients through project managing transitions. In addition to this, Anju also works with verticals and horizontals on offering development.
K.S. Kumar is Sutherland’s Chief Commercial Officer. He has been with the company for almost 20 years holding roles of increasing responsibility. K.S. has diverse experience managing large projects across industries such as hospitality, infrastructure, technology, logistics and manufacturing. He’s passionate about mentoring and community development.
K.S. is responsible for global expansion efforts, ally physical assets, key market development and client relationship management as well as leading all government and community affairs partnerships.
James L. Lusk
Jim is the Chief Financial Officer at Sutherland. He is a critical business partner to the Chairman and CEO and provides strategic operational and financial guidance to grow the business. He has over 30 years of business management experience, mainly within telecommunications and pharmaceutical firms.
Jim is responsible for finance, accounting, treasury, financial planning and analysis, tax, internal audit, Sarbanes Oxley adherence, ethics and compliance, risk management, contract management, legal, procurement, travel, shared services business finance, and investment strategies.
Iris is the Chief People Officer at Sutherland. She has also served on Sutherland’s Advisory Board. Iris is known throughout the industry as one of the most progressive thinkers and thought leaders today. Iris has held multiple board positions with outsourcing and consulting firms and she is also the co-founder and CEO of defyinggravity.life.
Iris is responsible for leading all aspects of Sutherland’s human resources strategy, design, and execution on a global basis. She oversees sourcing of personnel, rewards and compensation and skills development.
Since 2018, Kannan has been Sutherland’s Chief Operating Officer. Kannan’s background brings a wealth of experience in finance, human resources, procurement, customer relationship management and more.
Kannan is responsible for Sutherland’s growth, profitability, and organizational strategy, including P & L. He oversees the delivery of services across all verticals and horizontals.
Ashok is the Vice Chairman at Sutherland. Prior to this role, he was Chief Operating Officer at Sutherland for fourteen years. Ashok has over 30 years of business development and operations management experience with a history and track record of building high-growth technology-led global sales, delivery, and process transformation companies.
Ashok is also responsible for leading the pursuits of our most complex deals.