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In a market of relentless change, the future belongs to those who move fast, stay agile, and think ahead. To go beyond transformation, tech leaders must drive digital reinvention with both speed and precision.
Sutherland helps technology companies scale smarter and run leaner to deliver tangible outcomes. We combine deep domain expertise with AI automation, predictive analytics, and human-centered design to modernize cloud infrastructure, secure digital trust, optimize customer journeys, and transform enterprise operations.
DIGITAL OUTCOMES DELIVERED
Reduction in churn annually
Savings in returns and repairs
Increase in testing ROI
Reduction in support volume
Reduction in customer attrition
Faster time to market
Who We Serve
At the intersection of deep domain expertise, digital innovation, and operational excellence, Sutherland enables technology enterprises to adapt faster, scale smarter, and deliver next-generation experiences. We help our partners navigate complexity, unlock new growth levers, and stay ahead of constantly evolving customer expectations.
Hardware, OEM, and Semiconductor
Sutherland helps hardware, OEM, and semiconductor companies accelerate innovation and boost operational agility through large-scale digital transformation — enhancing product lifecycle support, streamlining supply chains, and elevating end-user experiences.
Digital Platforms
Software, ISVs, and SaaS
Gaming
Our Solutions
We help Technology companies accelerate transformation with end-to-end digital engineering solutions.
Digital Customer Experience
Design intelligent omnichannel experiences that boost engagement, improve accuracy, cut churn, and deliver the seamless personalization users expect.
Digital Operations
Transform transactional operations into intelligent ones. Apply AI and automation to billing, collections, and workflows to accelerate decisions and reduce risk.
Digital Finance
Reimagine finance with AI, automation, and analytics to streamline processes, gain real-time insights, and deliver results faster — modernizing everything from order-to-cash to compliance.
Enterprise Technology Services
Build future-ready B2B environments with AI-powered service desks and scalable support systems, designed for agility and measurable customer experience outcomes.
Trust & Safety
In today’s digital economy, tech platforms must balance rapid growth with user protection and compliance. Sutherland helps safeguard communities with AI-powered content moderation, real-time threat detection, and scalable governance frameworks, ensuring platform integrity, regulatory alignment, and safe user experiences at a global scale.
Application Modernization
Accelerate modernization and management with AI-led engineering to boost uptime, strengthen resilience, and increase agility.
Cloud Transformation for Technology Enterprises
Optimize hybrid cloud performance while cutting costs and downtime with predictive infrastructure management and self-healing systems.
Connected Intelligence & Data Transformation
Eliminate data silos to unlock unified insights, deliver personalized experiences, and maximize revenue opportunities.
Data and AI Security
Strengthen trust and resilience with AI-driven data safeguards, proactive vendor risk management, and end-to-end security.
Why Sutherland
Trusted Partner for Industry Leaders
We’re a strategic transformation partner to many of the world’s top brands – delivering tangible outcomes through outcome-based models aligned to your business goals.
Proven Innovation at Scale
Backed by 363 inventions through several patents in AI and emerging tech, we deploy proprietary platforms that accelerate transformation and drive competitive advantage.
Enterprise-Wide Digital Outcomes
We help tech companies boost agility, reduce cost-to-serve, and scale smarter through automation, optimized service delivery, and cloud-efficient operations.
Advanced Capabilities
Our solutions combine AI, analytics, automation, and design to unlock new revenue streams, personalize experiences, and power data-driven decision-making at scale.
Thought Leadership
Partners
Automating business processes via end-to-end AI automation tools.
Enhance customer experience by tracking customer usage patterns, measuring product performance, and analyzing customer churn.
AI purpose-built platform for customer experience (CX).
Automated testing, patch management, and compliance remediation tools.