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As Industry 4.0 reshapes the sector, Manufacturers must modernize to stay resilient and competitive. Embracing digital integration and real-time intelligence enables leaders to enhance performance and customer value.
Sutherland partners with leading manufacturers worldwide to drive outcome-focused transformation across the value chain. Using AI, automation, cloud, and analytics, we modernize operations to reduce costs, boost efficiency, and improve experiences. We help build agile, future-ready manufacturing enterprises, from connected supply chains to smart factories.
DIGITAL OUTCOMES DELIVERED
Reduction in TCO
On-time delivery
Faster customer purchase cycles
Improvement in working capital
Increase in revenues
Reduction in IT support spend
Who We Serve
Discrete Manufacturing and Process Manufacturing
Automotive
Aviation & Aerospace
Aerospace & Satellite Data Analytics
Smart Transportation Engineering Services
Our Solutions
Sutherland helps manufacturers unlock agility, efficiency, and innovation through AI-led automation, connected operations, and data-driven decision-making. From transforming customer and employee experiences to enabling smart factories and intelligent supply chains, our solutions are purpose-built to accelerate Industry 4.0 adoption.
Customer, Employee and Partner Experience Transformation
Elevate every interaction by designing intelligent, personalized journeys that deepen relationships, boost engagement, and drive business value across your entire ecosystem.
End-to-End Supply Chain as a Service
Sutherland’s Supply Chain as a Service (SCaaS) transforms operations by providing visibility into every function, from procurement to finance. Our strong platforms, services, and solutions promote data-driven decisions and deliver clear, measurable results.
Connected Enterprise Operations
Integrate siloed functions across the enterprise – from production to supply chain – to enable transparency, collaboration, and agility.
Digital Finance
Reimagine finance operations with intelligent tools that improve accuracy, accelerate close cycles, and deliver real-time financial insights.
Intelligent Automation
Deploy AI-powered automation across the value chain to streamline processes, eliminate manual effort, and enable real-time responsiveness.
Intelligent Facility Management
Digitally manage facility operations, maintenance, and energy efficiency with IoT, automation, and analytics for optimized performance.
Industry 4.0 & Smart Manufacturing
Enable predictive maintenance, real-time monitoring, and connected worker safety through intelligent automation and smart factory solutions.
Industrial Engineering
Navigate industrial transformation with our engineering expertise across process, supervisory, enterprise, and cloud systems. Harness edge-to-cloud connectivity, automation intelligence, and cyber-centric smart factory solutions to drive seamless operations, standardized communication, and future-ready efficiency.
Digital Applications
Technology and Engineering Foundations
Build a resilient, future-ready tech stack with cloud-native architectures, agile engineering, and robust security frameworks.
CloudTestr
Automate cloud-based application testing with full test coverage, faster execution, and assured quality at enterprise scale.
Sutherland CX360®Gain a unified, 360-degree view of customer interactions to personalize engagement, improve service, and drive strategic decisions.
Digital Maintenance AssistStreamline field service with real-time diagnostics, predictive insights, and AR-enabled support – reducing downtime and boosting technician efficiency.
eSeal®Enable end-to-end product traceability and authenticity through blockchain-powered digital sealing and supply chain transparency.
EBS Upgrade
Streamline and optimize Oracle E-Business Suite upgrades for enhanced performance, scalability, and simplified future migrations.
Extract
Turn unstructured data into actionable insights with AI-powered document processing and intelligent data extraction.
Prodigy
Digitize and simplify your operations to drive bottom-line impact quickly. Automate and transform with the power of AI, improving critical finance and accounting processes.
Robility®
Robility empowers enterprises to automate complex workflows with speed and precision. Its low-code interface and AI-driven capabilities make it easy to build, deploy, and scale, accelerating transformation with minimal IT dependency.
SmartLeap® HelpTreeDeliver intelligent, AI-driven support with smart self-service, automated ticket routing, and contextual knowledge recommendations.
Sutherland Translate AI®Break language barriers in real time with AI-powered enterprise translation for seamless global communication.
Data and Analytics
Convert enterprise data into actionable intelligence with advanced analytics, predictive modeling, and real-time insights that drive better outcomes.
Why Sutherland
Trusted by Global Leaders
We support 400+ global brands, with over half being Fortune 500 companies. From focused transformation to complex operations, we deliver Digital Outcomes at scale.
Deep Manufacturing Expertise
With decades of domain experience and strategic partnerships across the sector, we understand the nuances of manufacturing, from operational inefficiencies to enterprise-wide digital transformation.
Innovation at the Core
Our Digital Acceleration Centers turn bold ideas into scalable solutions. Powered by AI, automation, and real-world insights, we deliver innovations that balance speed, value, and long-term impact.
Outcome-Based Engagements
Over 40% of our partnerships are outcome-driven. We tailor every engagement to your goals, ensuring accountability, alignment, and shared success.
Advanced Capabilities
With 363 inventions based on several patents and deep AI expertise, we embed Industry 4.0 into your operations – enhancing experiences, accelerating automation, and driving competitive advantage.
Digital-First IT Strategy
We integrate Digital Outcomes into core IT functions, modernizing infrastructure and aligning technology with business value to power enterprise transformation.
Our Partners
API management platform enabling businesses to design, secure, and scale APIs
API Management
AI-powered tools to enhance customer experience management.
Contact Center
Intelligent automation solutions to help businesses reimagine their operations
RPA/OCR
Cutting-edge communication and collaboration solutions for enhancing customer engagement.
Contact Center
With AWS, we consistently deliver innovation and tangible business value for clients.
Cloud Hosting, Data Warehouse
Cloud services enabling businesses to build, deploy, and manage enterprise applications.
Cloud Hosting, Data Warehouse
Enhancing data flow and providing seamless connectivity across your digital ecosystem.
API Management
Google’s AI-powered platform for creating conversational experiences through chatbots and voice assistants.
Contact Center
Contact center solutions for optimizing operations and enhancing customer experiences.
Contact Center
Unlock the power of scalable, secure, and innovative cloud solutions.
Cloud Hosting, Data Warehouse
Data management solutions for harnessing insights and scaling innovation.
Business Intelligence
Powerful data analytics and visualization tools for driving enhanced business performance.
Business Intelligence
Cloud-based accounting software that automates and improves accuracy in financial close processes.
R2R/P2P
Delivering cutting-edge enterprise solutions for accelerating digital transformation journeys.
CRM
Enabling integration of diverse systems and enhancing data connectivity.
API Management
With Oracle, we provide clients the comprehensive digital solutions they need to succeed.
Cloud Hosting
Powering actionable insights and data-driven decision-making at scale.
Business Intelligence
Harness the power of Salesforce’s CRM solutions to transform customer experience.
CRM
Comprehensive procurement and supply chain solutions for enhancing efficiency.
R2R/P2P
Solutions for streamlining travel and expense management processes.
R2R/P2P
Enabling organizations to scale advanced analytics and AI capabilities.
Business Intelligence
Enabling simplified digital workflows and enhanced service management capabilities.
CRM
With Snowflake, we help transform companies into data-driven enterprises.
Data Warehouse
Propelling data-driven decision-making with powerful visual analytics.
Business Intelligence
Advanced OCR technology for automating text extraction from images and documents.
RPA/OCR
Solutions for financial close automation and compliance.
R2R/P2P
With UIPath, we unlock the full potential of automation to drive agility and efficiency.
RPA/OCR
Enabling advanced customer engagement solutions for improving CX.
Contact Center
Empowering organizations to deliver exceptional customer support experiences.
CRM