Industry: Manufacturing | Services: Digital Engineering Services
Client Overview
A leading provider of innovative environmental solutions for industrial and manufacturing sectors, specializing in managing and recycling industrial by-products to minimize environmental impact. The company operates globally, with numerous local sites and individual plants.
The Challenge
Unifying Global Operations: Overcoming Fragmentation to Drive Efficiency and Strategic Alignment
The company’s global operations were constrained by a fragmented network of legacy ERP systems, with individual business units operating independently and without standardized processes. This lack of integration severely limited central oversight, introduced operational inefficiencies, and led to inconsistent practices across regions, undermining opportunities for synergy, scalability, and cohesive growth.
To unlock greater operational efficiency, strengthen governance, and align with its broader sustainability objectives, the company recognized the urgent need for a unified, modern ERP platform capable of streamlining global operations and enabling strategic decision-making at scale.
Sutherland Solution
Modernizing Global Operations Through ERP Unification and Intelligent Automation
Sutherland partnered with the company to design and deploy a comprehensive ERP modernization strategy:
- Development of a Global ERP Playbook
Sutherland designed a harmonized Global ERP Playbook encompassing project management, procurement, process manufacturing, and core financial operations. This playbook established standardized processes and best practices, ensuring consistency, operational excellence, and governance across all global business units. - Phased Rollout Across Manufacturing Plants
To minimize operational disruption and manage change effectively, Sutherland executed a phased rollout of the unified Oracle ERP platform across more than 20 plants. This approach enabled smooth adoption, reduced transition risks, and accelerated time-to-value from the modernization initiative. - Process Automation in Finance and Procurement
Leveraging intelligent automation, Sutherland streamlined critical finance and procurement workflows, significantly reducing manual intervention, increasing productivity, and improving process accuracy, laying the foundation for long-term operational agility. - Enhanced Financial Tracking and Reporting Capabilities
Advanced financial tracking and real-time reporting functionalities were implemented, empowering the company with actionable insights, faster decision-making, and greater financial transparency across its global operations.
Through the combination of unified ERP deployment, intelligent automation, and advanced financial visibility, Sutherland enabled the company to eliminate operational silos, drive consistent global performance, enhance scalability, and support sustainable business growth.
The Outcome
Driving Cost Efficiency, Operational Consistency, and Global Scalability Through ERP Modernization
The ERP modernization initiative delivered transformational impact across operational, financial, and strategic dimensions of the business:
- Achieved a 20% reduction in operational costs by streamlining and automating core workflows, minimizing manual intervention, and creating operational efficiencies at scale. These improvements freed resources for higher-value initiatives and enhanced overall cost discipline across the enterprise.
- Standardized business processes across all manufacturing plants, establishing a unified operating framework that improved cross-functional collaboration, ensured greater process compliance, and accelerated the adoption of best practices globally. This standardization eliminated fragmentation and improved organizational agility.
- Enhanced financial tracking, reporting, and governance capabilities, delivering real-time, actionable insights to leadership teams. Greater financial visibility strengthened strategic planning, risk management, and investment decisions, supporting more precise, data-driven growth strategies.
- Built a future-ready, scalable operational platform, enabling the organization to seamlessly manage global expansion, navigate market volatility, and innovate at speed. The modernization positioned the company to move from reactive operations to proactive, strategic execution, strengthening its long-term competitive advantage.
That’s digital outcomes delivered!
KEY OUTCOMES
Cost Savings
Plants standardized