Aleris Partners with Sutherland for DevOps Automation: Achieves 100% On-Time Delivery and 65% Cost Reduction

Client Overview

Aleris is a leading global manufacturer of aluminum rolled products, serving industries such as aerospace, automotive, construction, and packaging. The company faced challenges with its Electronic Data Interchange (EDI) system, leading to processing delays and missed material deliveries, resulting in customer dissatisfaction and financial penalties.

The Challenge

Inefficient EDI System Impacting Delivery Performance

Aleris’ legacy Electronic Data Interchange (EDI) system was increasingly prone to operational glitches, causing delays in transaction processing and contributing to missed material delivery timelines. These disruptions not only eroded customer satisfaction but also resulted in financial penalties, straining both client relationships and profitability. 

To address these challenges and support a more resilient supply chain, Aleris sought to implement a fully integrated, real-time EDI solution capable of enhancing transaction reliability, streamlining operations, and consistently meeting evolving customer expectations.

Sutherland Solution

Modernizing EDI Operations Through Intelligent Automation and Cloud-Native Innovation

Sutherland partnered with Aleris to deploy a comprehensive strategy centered on intelligent automation:​

1. Implementation of the RingMaster CloudOps Platform for Seamless Integration
   Sutherland deployed the RingMaster CloudOps platform to automate Oracle Middleware Service-Oriented Architecture (SOA) processes, significantly enhancing data integration and enabling real-time EDI transaction capabilities. This automation streamlined end-to-end supply chain transactions, improved data accuracy, and ensured faster, more reliable material delivery, addressing the client’s core operational challenges.
   
2. Integration of DevOps Practices for Agility and Reliability
   To further accelerate system improvements, Sutherland integrated robust DevOps methodologies into the client’s operations. This modernization simplified and standardized deployment processes, leading to faster implementation cycles, reduced system downtime, and enhanced overall reliability of the digital infrastructure, empowering the client to scale operations seamlessly and support future growth initiatives.

Through the combination of intelligent automation, cloud-native platforms, and DevOps-driven operational practices, Sutherland enabled Aleris to transform its EDI environment into a resilient, high-performance backbone for supply chain excellence and customer satisfaction.

The Outcome

Enhanced Delivery Performance and Cost Savings

The intelligent automation initiatives led to substantial improvements. Aleris achieved 100% on-time delivery, significantly enhancing customer satisfaction. Deployment time was reduced by 75%, and Total Cost of Ownership (TCO) decreased by 65%, leading to substantial cost savings and improved operational efficiency.​