Delivering 35% Cost Savings and 3x Faster Purchase Cycles for a Global Sportswear Manufacturer Through Cloud Transformation

Industry: Retail & Consumer Packaged Goods | Services: Cloud

Client Overview

A leading global brand specializing in athletic footwear, apparel, and accessories, the client is recognized worldwide for its commitment to innovation, performance, and excellence. With a legacy of empowering athletes and consumers through cutting-edge products and experiences, the organization maintains a strong presence across international markets.

The Challenge

Legacy Systems Hindering E-Commerce Performance

The client’s legacy e-billing application struggled to meet the demands of a fast-paced, digitally driven business environment. Frequent shutdowns and service disruptions, especially during peak sales periods, compromised data integrity, disrupted business continuity, and eroded customer trust. These systemic challenges also impeded strategic decision-making by limiting access to accurate, real-time financial data. 

Recognizing the need to modernize its digital infrastructure, the client sought a reliable, secure, and scalable solution that could not only stabilize critical billing operations but also support broader digital transformation and growth ambitions.

Sutherland Solution

Modernizing Digital Infrastructure Through Intelligent Cloud Migration

Sutherland collaborated with the client to execute a comprehensive cloud migration strategy:

1. Comprehensive Infrastructure Assessment and Optimization
   Sutherland initiated the engagement with an in-depth evaluation of the client’s existing infrastructure, applications, and operational workflows. This comprehensive assessment identified critical areas for modernization, operational optimization, and cost savings, establishing a strategic roadmap to guide the migration journey.
2. Strategic Cloud Platform Selection and Swift Migration Execution
   After careful evaluation of multiple cloud platforms, Sutherland recommended and facilitated a rapid ‘lift-and-shift’ migration to Oracle Cloud Infrastructure (OCI). The migration was executed with precision, ensuring minimal latency, zero business disruption, and no data loss – preserving operational continuity while enhancing infrastructure scalability and performance.
3. Implementation of ClouDesk™ for Proactive Monitoring and SLA Management
   To drive operational excellence post-migration, Sutherland deployed ClouDesk™, its cloud-native monitoring and management platform. ClouDesk™ provided real-time visibility into infrastructure performance, automated incident detection, and embedded Service Level Agreement (SLA) tracking – enabling proactive governance and assurance of cloud service quality.
   
4. Enhanced Security and Platform Performance
   By leveraging OCI’s advanced, built-in security capabilities, Sutherland strengthened the client’s data protection posture and significantly enhanced platform resilience. Performance optimization strategies further improved application responsiveness, ensuring that the migrated environment met the client’s stringent standards for operational excellence and data integrity.

Through a structured, intelligent cloud migration approach, Sutherland enabled the client to modernize its digital infrastructure with minimal risk, improved scalability, enhanced security, and greater operational visibility

The Outcome

Accelerating Efficiency, Reducing Costs, and Elevating Customer Experience Through Cloud Modernization

The cloud migration initiative delivered substantial operational and financial improvements for the client. Total cost of ownership (TCO) was reduced by 35%, generating significant and sustainable cost savings. Transaction processing and purchase cycles became three times faster, directly enhancing the customer experience by delivering quicker, more seamless interactions.

Additionally, the deployment of 24×7 customer support services ensured uninterrupted business continuity, strengthened operational resilience, and reinforced customer trust in the brand – positioning the company for long-term loyalty and competitive advantage in the digital marketplace.