The client is a global manufacturer with a wide network of warehouses serving industrial and retail customers. To improve supply chain efficiency, it aimed to digitize warehouse operations and gain real-time visibility into inventory, movement, and stock aging.

Manual Processes Adding to Warehouse Woes

The client’s warehouse operations relied heavily on manual processes, resulting in limited visibility into product expiration, stock locations, and real-time inventory levels. The lack of automation resulted in stock obsolescence, inefficient replenishment cycles, and frequent human errors during put-away and order picking.

During high-demand periods, manual handling led to order delays, inaccuracies, and increased operational costs. Without a digital tracking mechanism or integration with enterprise systems, managing stock across multiple warehouses was slow and error-prone. The organization needed an intelligent, automated WMS solution to improve accuracy, optimize space utilization, and enable real-time decision-making.

Warehouse Challenges Solved with Intelligent Digital WMS

Sutherland implemented its proprietary eSeal Warehouse Management System (WMS) to automate and integrate warehouse operations with the client’s ERP. The digital solution introduced robotics integration for optimized put-away and pick-list recommendations, improving warehouse throughput and efficiency.

The system applied FIFO/FMFO (First In, First Out/First Manufactured, First Out) logic to minimize stock aging and wastage. Automated workflows were deployed for physical inventory adjustments, bin-level tracking, and expiry-based visibility. The eSeal WMS platform also generated ageing and obsolescence reports to enable proactive replenishment planning.

By connecting warehouse operations with ERP data in real-time, Sutherland empowered the client to monitor and control warehouse performance, eliminating the need for manual tracking and enhancing decision-making accuracy.