Make the Complex Simple with Sutherland FinXelerate
Bring scale and accelerated efficiency to your core operations with flexible, modular solutions fit for the needs of fast-moving Fintechs.
Stay Agile With Tech & Ops Aligned to Your Fintech Lifecycle
For today’s Fintech, staying one step ahead means adapting quickly while keeping the customer at the center of everything you do.
In the FinTech business, being more efficient while growing revenue is critical. You need an operating model that makes the complex simple. Introducing Sutherland FinXelerate: a suite of flexible, modular solutions, by a partner that “gets” FinTech. Watch the video to find out more about what we offer.
Foundation for Growth
Do you have a delivery model for operations that’s strong and consistent enough to support your expansion?
Are you delivering an inconsistent, impersonal CX that’s destroying customer retention and driving churn?
Is your highly variable demand for skilled experts requiring constant staff adjustments?
Cost & Compliance
Are the spiraling costs of growth, high overheads, and rising regulatory demands interrupting your focus?
Is a lack of accelerators & engineering capacity keeping you from augmenting & propelling your core platform?
Sutherland FinXelerate Brings Rapid, Supercharged Performance to Where It Matters Most
We provide end-to-end solutions across people, processes and technology for Fintechs that will help transform your operating model. Leveraging our Design Labs and our enabling digital tech, our solutions are scalable, flexible and compliant. We are a one-stop service for all your needs, and your partner at every stage of your journey – from incubation to unicorn.
- Incubate playbooks for setting up and scaling operations
- Design, standardize and harmonize processes
- Build a global right-shoring model powered by AI, machine learning, and intelligent automation
- Ramp up staffing capacity and flexibility
- Get skilled domain experts from our center of excellence only when you need them
- Enjoy flexible commercial models and terms
- Access a modular omnichannel CX platform with built-in AI tools
- Deliver high-touch CX support with advanced reporting
- Access customer persona and journey analytics with sentiment and social media metrics
- Best-in-class risk & compliance management, partnerships, and regulatory reporting
- Digital accelerators with easy integrations
- End-to-end digital engineering services
- Disrupt functions like accrual generation, fee assessment, delinquency, and provisioning with tools that can integrate with legacy apps
We Serve Fintechs for the Impact We Can Make
↑ 50% Set up rightshore delivery model in quick time ↑ 10% CSAT uplift through speech analytics ↑ 90% Better compliance from data masking, employee and app monitoring ↑ 5% Revenue uplift from customer journey mapping and analytics ↓ 40% TCO reduction from e-2-e digital transformation
Scale & Flexibility
CX & Retention
Revenue & Growth
Set up rightshore delivery model in quick time
CSAT uplift through speech analytics
Better compliance from data masking, employee and app monitoring
Revenue uplift from customer journey mapping and analytics
TCO reduction from e-2-e digital transformation