Make the Complex Simple with Sutherland FinXelerate

Bring scale and accelerated efficiency to your core operations with flexible, modular solutions fit for the needs of fast-moving Fintechs.

Stay Agile With Tech & Ops Aligned to Your Fintech Lifecycle

Achieving scale and efficiency without compromising innovation are imperative for Fintechs. Regulatory oversight is on the rise. Traditional financial service providers are fast adopting the Fintech model, while more Fintechs are looking to expand service offerings like banks. The need to build personalized customer connections and offer consistent user experiences is becoming more apparent. And ESG is demanding everyone’s attention.

For today’s Fintech, staying one step ahead means adapting quickly while keeping the customer at the center of everything you do.

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In the FinTech business, being more efficient while growing revenue is critical. You need an operating model that makes the complex simple. Introducing Sutherland FinXelerate: a suite of flexible, modular solutions, by a partner that “gets” FinTech. Watch the video to find out more about what we offer.

Foundation for Growth

Do you have a delivery model for operations that’s strong and consistent enough to support your expansion?

Customer Experience

Are you delivering an inconsistent, impersonal CX that’s destroying customer retention and driving churn?

Sustainable Capacity

Is your highly variable demand for skilled experts requiring constant staff adjustments?

Cost & Compliance

Are the spiraling costs of growth, high overheads, and rising regulatory demands interrupting your focus?

Digital Bandwidth

Is a lack of accelerators & engineering capacity keeping you from augmenting & propelling your core platform?

Sutherland FinXelerate Brings Rapid, Supercharged Performance to Where It Matters Most

We provide end-to-end solutions across people, processes and technology for Fintechs that will help transform your operating model. Leveraging our Design Labs and our enabling digital tech, our solutions are scalable, flexible and compliant. We are a one-stop service for all your needs, and your partner at every stage of your journey – from incubation to unicorn.

  • Incubate playbooks for setting up and scaling operations
  • Design, standardize and harmonize processes
  • Build a global right-shoring model powered by AI, machine learning, and intelligent automation
  • Ramp up staffing capacity and flexibility
  • Get skilled domain experts from our center of excellence only when you need them
  • Enjoy flexible commercial models and terms
  • Access a modular omnichannel CX platform with built-in AI tools
  • Deliver high-touch CX support with advanced reporting
  • Access customer persona and journey analytics with sentiment and social media metrics
  • Best-in-class risk & compliance management, partnerships, and regulatory reporting
  • Digital accelerators with easy integrations
  • End-to-end digital engineering services
  • Disrupt functions like accrual generation, fee assessment, delinquency, and provisioning with tools that can integrate with legacy apps

We Serve Fintechs for the Impact We Can Make

Here are just some of the results we’ve been able to help clients achieve:

↑ 50%

Scale & Flexibility

Set up rightshore delivery model in quick time

↑ 10%

CX & Retention

CSAT uplift through speech analytics

↑ 90%


Better compliance from data masking, employee and app monitoring


↑ 5%

Revenue & Growth

Revenue uplift from customer journey mapping and analytics

↓ 40%


TCO reduction from e-2-e digital transformation

We Serve Fintechs for the Impact We Can Make

Case Study Where We’re Making a Difference

Enabling Sustainable Growth for a Digital Lending Giant

Our Results


reduction in total cost of ownership

Read Story

Case Study

Transforming the Customer Experience for a Global Remittance Service

Our Results


Annual cost savings

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Why Sutherland for Fintech?

Broad Expertise

We deliver transformational solutions for dozens of Fintech and banking clients – from shared services to digital engineering.

Unmatched Convenience

We offer a full package of proprietary platforms, partner technology, and digital expertise.

Unrivaled Know-How

We have the industry expertise needed to create scalable solutions for every stage of the Fintech journey.

Global Knowledge, Local Delivery

We supply cost-effective services from nearby, with regional centers worldwide.

Startup Mentality

We are structured to work like you do – enabling quick, efficient, seamless collaboration.

CX Transformation Excellence

Our Labs combine research, design, and process innovation to reinvent the financial services front and back office.

Want to Learn More About Sutherland FinXelerate?