Agent-Agnostic, Outcome-Accountable: A New Commercial Model for Enterprise Software Delivery
Featured Speakers:
Coding agents such as Copilot, Devin, Claude Code and Codex are converging in capability faster than most enterprises can re-architect around them. Increasingly, they are a choice of execution layer, not a lasting differentiator. The real distinction is whether the delivery and commercial model around them is disciplined and transparent enough for a provider to stand behind the result: cost, speed, quality and risk.
At the same time, enterprises are buying commodity software while building the capabilities that differentiate their business, and moving from traditional full-stack systems to composable, headless architectures. These shifts create smaller, faster units of work and raise expectations for outcome-based software delivery, with providers accountable for results, not just effort.
What You’ll Learn
- How enterprises are shifting from off-the-shelf solutions to bespoke, agentic capabilities, and from full-stack to headless architectures
- Why IT-led and business-led buyers have different commercial expectations, and how outcome accountability changes commitments
- What to standardize before making outcome-based commitments at scale: the unit of work, quality gates, telemetry and agent interfaces
- What agent-agnostic delivery means in practice: portability across models and AI engineering platforms
- How to measure productivity, flow, quality, AI consumption and business outcomes, and make delivery repeatable across a portfolio
- How the CIO’s role is evolving from technology manager to business partner and value creator
Register now to join the live webinar on 5 November 2026 at 10:30 AM CET
Register for the Webinar
Analyst Perspective from Everest Group
Sutherland Leaders
