Brands today struggle to manage mountains of data from endless sources, making effective content curation and search difficult. This fragmentation often results in inefficient workflows that prevent organizations from delivering fast, frictionless, and relevant customer experiences.
Sutherland’s Cognitive Knowledge Engine (CKE) uses intent-AI technology to solve these challenges. It allows you to search vast data regardless of file type, consolidate information from disparate silos, and perform intent-based searches across your entire database to unlock actionable intelligence.
Features and Benefits
Why Sutherland
Enhanced Decision-Making
Convert vast amounts of data into meaningful insights, enabling strategic and operational decision-making.
Enhanced Customer Service
Deliver personalized content and advice to cut resolution times and boost CX relevance.
Personalized User Experiences
Deliver personalized content and recommendations based on user behavior for better self-service success.
Industry-Leading Innovation
With 363 inventions, our AI platforms empower brands to innovate, streamline, and deliver elite experiences.