3-5x
ROI
100%
Accuracy & Compliance
30-40%
TCO Reduction
70%
Faster TAT
65%+
Effort Reduction
10%
CSAT Uplift
Segments We Serve
Leveraging our core expertise in artificial intelligence, automation, advanced analytics and cloud engineering, we help financial institutions drive innovation, achieve greater efficiency, mitigate risks, and unlock new revenue streams.
Retail Banking
Sutherland FinTelligent drives automation across originations, compliance, fraud and disputes, and customer servicing to improve CX, unlock revenue faster, drives productivity gains, and ensure compliance with efficient, faster onboarding and accurate KYC/AML checks.
Cards
Automate card issuance, settlements and reconciliations, disputes and chargebacks, and account and customer servicing for improved CX and data-led decision-making. Sutherland’s cards process automation helps improve customer retention and minimize application abandonment rate.
Payments
From payment processing and transaction monitoring to settlements and reconciliations, Sutherland FinTelligent improves accuracy and enhances efficiency by lowering ‘not in good order’ payments and boosting compliance and fraud control.
Consumer Lending
From origination to collections, Sutherland FinTelligent drives efficiencies and enhances straight through processing across the value chain for personal loans, student loans, BNPL to help you deliver a seamless customer experience and reduce time to credit decision.
Auto Finance
Improve the customer and dealer experience and reduce TCO through faster approvals and disbursements, automated contract execution, and end-to-end process automation across origination, funding, customer service, and collections.
Sutherland FinTelligent drives automation across originations, compliance, fraud and disputes, and customer servicing to improve CX, unlock revenue faster, drives productivity gains, and ensure compliance with efficient, faster onboarding and accurate KYC/AML checks.
Automate card issuance, settlements and reconciliations, disputes and chargebacks, and account and customer servicing for improved CX and data-led decision-making. Sutherland’s cards process automation helps improve customer retention and minimize application abandonment rate.
From payment processing and transaction monitoring to settlements and reconciliations, Sutherland FinTelligent improves accuracy and enhances efficiency by lowering ‘not in good order’ payments and boosting compliance and fraud control.
From origination to collections, Sutherland FinTelligent drives efficiencies and enhances straight through processing across the value chain for personal loans, student loans, BNPL to help you deliver a seamless customer experience and reduce time to credit decision.
Improve the customer and dealer experience and reduce TCO through faster approvals and disbursements, automated contract execution, and end-to-end process automation across origination, funding, customer service, and collections.
Why Sutherland
Trusted Partner to Global Brands
We are trusted transformation partners and deliver tailored digital solutions for some of the leading Fintech and banking brands in the world.
Industry-Leading Innovation
Powered by 363 patented inventions, Sutherland’s AI-driven products and platforms empower businesses to innovate, streamline processes, and deliver exceptional experiences.
Outcome-Based Partnership Model
70% outcome-based contracts. With our industry-leading shared success partnership model, we win when you win.
Industry-Leading Domain Expertise
Leverage specialized fintech domain expertise and business process excellence to create scalable solutions for every stage of the fintech journey.
Global Knowledge, Local Delivery
With regional centers worldwide, we collaborate closely with your business to deliver transformation outcomes.
CX as a Competitive Advantage
Our labs combine research, design, and process innovation to reimagine financial services operations and deliver exceptional customer experiences.