ABOUT US

Delivering Digital Outcomes. Driving Real Impact

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With market-leading technology and business process excellence, we deliver proven solutions tailored to each client’s unique DNA.


Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models.

>40K

Global team of domain and technology experts

200+

Unique inventions associated with numerous patent grants

63%

Of our client partnerships contractually tied to measurable client outcomes

50%

Fortune 500 firms served

61

Offices across global locations

32

Languages proficiently spoken

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics.
For business leaders, these are key factors of success. For us, they’re our core expertise.

What makes us different?

A Track Record That Speaks Volumes – We have helped build and transform many of the world’s most successful companies. The brands you trust, rely on us for end-to-end ownership – from design to deployment – to deliver lasting, measurable impact.

We Win When You Win – 63% of our business is tied to client success. Our engagement models are built around your KPIs, making them the benchmark for our success.

Human + AI = Digital Chemistry – We fuse human insight with AI to create Agentic Operations – autonomous, intelligent services powered by deep engineering. People stay at the core, with AI elevating every decision and outcome.

Pioneering Innovation – We invest in what’s next: emerging tech, disruptive platforms, and scalable solutions. With platform thinking, we build modular, reusable systems that accelerate transformation and unlock new value.

What Sets Us Apart

Our History

1987

Since 1987, 35+ years of delighting clients globally

1990s

Early adopters of robotics to transform our customer operations

1990s

Building an arsenal of advanced products and platforms that help our clients get to market faster

2000s

Acquisition to enhance business intelligence and research capabilities

2013

Acquired Apollo Health Street to enhance our healthcare industry specialization

2014

Established Sutherland Labs to enhance our innovation through human insights and design-thinking

2016

Expanded our Cognitive AI and Analytics capabilities through an acquisition to scale digital solutions

2018

Launched Innovation Lab and Digital Engineering Practice, uniting Enterprise and Technology

2020

Launched Sutherland Anywhere, a modular tech platform enabling clients to quickly set up secure remote work environments globally

2022

Acquired Augment CXM, an AI-based customer experience platform, to enhance our CX offerings

2023

Acquired Suneratech, a top DES firm, to expand our DES solution portfolio across industries

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“Over the past three decades we have consistently invested in people, products, and platforms to build 
a company that is dedicated to driving measurable outcomes for our clients. This remains our mission even today. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company.”

Dilip Vellodi Chairman and CEO of Sutherland
Making a Positive Impact

Today’s companies operate in a market disrupted by accelerating climate change, growing inequality, pollution, and conflict.

As signatories of the UN Global Compact, we uphold our responsibilities to people and the planet through robust corporate policies and commitments. We apply our solutions consistently around the world, and we work closely with our partners to enact change.

At Sutherland, we’re proud to do our part.

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Our Global Footprint

We’re a global organization with a presence in 60+ delivery centers, serving customers in 144+ countries. Our corporate offices are in New York, San Francisco, and London and we have state-of-the-art innovation labs in Bangalore, San Francisco, and London.

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Global Footprint

14 Countries, 1 Incredible Achievement

Sutherland has been certified as a Great Place To Work® across all 14 participating countries: Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Kosovo, Malaysia, Philippines, Saudi Arabia, the UAE, the UK, and the USA.