Automate Health Information Exchange Systems for Enhanced Patient Care

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Automated and Efficient Exchange of Information Between Providers, Payers, and TPAs

Fragmented data and manual validation between providers and payers delay patient care. Sutherland E-Hub ensures HIPAA-compliant, automated data exchanges, allowing clinics to focus on care instead of labor-intensive inquiries.

Featuring built-in EDI accelerators, E-Hub integrates seamlessly with EMR, Practice Management, billing, and AR systems. By embedding real-time automated verification engines, it modernizes health data management, eliminates manual friction, and drives error-free healthcare transactions at scale.

Features and Benefits

Intelligent Automation

Automated real-time/batch eligibility and claim status inquiries from Medicare, Medicaid, and 300+ commercial payers through EDI/RPA channels.

Advanced Configuration Engine

Our cognitive rule engine acts as a rule-based conductor to ensure smooth data orchestration.

Streamlined Pre-authorization Workflow

E-Hub facilitates pre-authorization workflow with automated data exchange to avoid no-shows and cancellations in healthcare facilities.

Effective Events Tracking

Dashboard tracks all the automation events across providers and payers for real-time, continuous monitoring.

Insurance Discovery for Self-Pay Population

Our cognitive rule engine supports automated Insurance Discovery using sophisticated algorithms for a guaranteed success rate with regulatory compliance.

Web Portal

End-users can perform real-time eligibility and claim status inquiries from Medicare, State Medicaid, and 300+ commercial payers.

Case Studies

4.8CSAT uplift and optimized AHT
4.8

CSAT uplift and optimized AHT

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70%Reduction in provider enrollment turnaround time
70%

Reduction in provider enrollment turnaround time

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96% Reduction in testing effort, shifting from manual to automation
96%

Reduction in testing effort, shifting from manual to automation

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Why Sutherland

Industry-Leading Innovation

1M+ transactions per month. Powered by 363 unique inventions and AI-driven products and platforms.

Enhanced Provider-Payer Relationships

15% insurance discovery rate. Improve communication and collaboration between healthcare providers and payers.

Enhanced Efficiency

30% improvement in productivity. Streamline data exchange processes between healthcare providers and payers.

Better Visibility

Real-time visibility into the status of claims and payments, enabling proactive monitoring of revenue cycles.

Improved Accuracy

95% real-time data exchange. Minimize errors and discrepancies in data transmission.

Featured Recognitions

ISG Provider Lens – Oracle Cloud and Technology Ecosystem 2024

Recognized as a Contender in 3 quadrants [Consulting and Advisory Services, Implementation and Integration Services, OCI Solutions and Capabilities]

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We look forward to talking soon.